They are indeed a shitty, shitty company run by teenagers. They hardly ever reply to customer help requests. Their "email the president, brian.chesky@airbnb.com" is absurd and is always ignored. You ... read all
Think differently?
Go to Airbnb Love.
They are indeed a shitty, shitty company run by teenagers. They hardly ever reply to customer help requests. Their "email the president, brian.chesky@airbnb.com" is absurd and is always ignored. You ... read all
Yep, children running the show indeed. After they introduced the silly new-age 'online identity check', even though they have my passport scan, credit card info AND facebook account - and ... read all
A large part of the customer service is children running the show Recently they lost me the $300 security deposit when guests spend 2 extra nights escaping payment. I filed ... read all
Owners don't keep their calendars up to date, so you spend all your time just firing off speculative messages to lots of places, asking if the dates are free before ... read all
1. They provide no value for renters or hosts. It's just a pure moneymaking venture. Case in point, they charge a huge fee to the renter AND they take a ... read all
The idea is good but in practice AirBnB is C.R.A.P. The reps are nice but they are totally clueless. They can repeat the useless FAQ's on the site but that's ... read all
Canadian Wayfarer 5 pts Air-BNB mmmm..well I have used them about 5 times in 3 countries in Europe. Happy 2 times. Okay 2 and a desperate half times. Dirty filthy ... read all
i have had a couple good experiences with airbnb but a few bad ones too, especially with customer service which is beyond terrible and then a couple so so guests ... read all
I thought renting from AIRBNB would be fun , that I would meet cool people and also make future friends. I guess I had to high expectation. You are not ... read all
First time I rented from AIRBNB and the LAST time. If you have ever rented or rent out your house/apartment then you realize how little AIRBNB does. I totally agree ... read all
The most obtuse customer service I ever had to deal with. I am a host and guest at times and can't believe that though they make their money because I ... read all
In my world, indifference (not "hate") is the opposite of love - which is entirely appropriate when talking about Airbnb customer support. I had a guest cancel under terms of ... read all
Let me count the ways. 1) They took a cancellation fee even though the booking was a misunderstanding between me and the host which we clarified within a few hours ... read all
Defintely need more transparency in the way these internet companies operate. I opened a hostel in San Juan, Puerto Rico last in February 2012. I had a terrible time with ... read all
they are total liars and thieves. Screwed me out of multiple hundreds of dollars as a guest, in collusion with one of the hosts. But, if you are a host, ... read all
My host, who was a total psychopath, refused to give me the keys after I had booked. Airbnb assured me they would call back and help me find another place, ... read all
My experience was horrible. I lost over 3500! The particular creep in my case was Blair Stein who lists Gramercy Area – New Apartment - 493 2nd Ave, New York, ... read all
I booked two apartments using Airbnb for an overseas holiday. One of the apartments, which I paid for, turned out to be fraudulent and I lost around $1200 in the ... read all
I do NOT recommend using airbnb. I was on my third airbnb weekend getaway with my girlfriend and they evicted us mid stay because my credit card was linked to ... read all
First of all, they charge a ridiculous amount of money for doing very little. They do not vet clients -- they have no way to do this. Furthermore, they allow ... read all

Why does NY hate @airbnb?@laurabaverman http://t.co/0SkHb0IPFB
22 May at 10:29 AM by upstartbusiness on Twitter - 6,443 followers - Flag
RT @FBNStossel: Regulators hate @airbnb and @roomorama…and ban much of what they do. Gov't is at war against the little guy.
16 May at 05:27 PM by CraigCeely on Twitter - 46 followers - Flag
RT @FBNStossel: Regulators hate @airbnb and @roomorama…and ban much of what they do. Gov't is at war against the little guy.
16 May at 01:37 PM by duckbeenfree on Twitter - 65 followers - Flag
RT @FBNStossel: Regulators hate @airbnb and @roomorama…and ban much of what they do. Gov't is at war against the little guy.
16 May at 01:36 PM by fambizpros on Twitter - 10,725 followers - Flag
RT @FBNStossel: Regulators hate @airbnb and @roomorama…and ban much of what they do. Gov't is at war against the little guy.
16 May at 01:26 PM by ibsterman123 on Twitter - 80 followers - Flag
RT @FBNStossel: Regulators hate @airbnb and @roomorama…and ban much of what they do. Gov't is at war against the little guy.
16 May at 12:59 PM by LuigisLogic on Twitter - 121 followers - Flag
RT @FBNStossel: Regulators hate @airbnb and @roomorama…and ban much of what they do. Gov't is at war against the little guy.
16 May at 12:55 PM by ThomasStruan on Twitter - 3 followers - Flag
RT @FBNStossel: Regulators hate @airbnb and @roomorama…and ban much of what they do. Gov't is at war against the little guy.
16 May at 12:47 PM by techmanagerUS on Twitter - 26 followers - Flag
I hate @Airbnb ! Hate!
27 Apr at 05:20 AM by snapsandblabs on Twitter - 405 followers - Flag
For the record, I hate AIRBNB and I will never use it again, at least in the Philippines.
25 Mar at 12:57 PM by Kojiro-43415f25 on Facebook - Flag
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