Comcast hate

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  I have never in my 60 years on this earth seen a company that is so HATED, not only by its customers, but also by its own employees. Congratulations Comcast. You have shone the world how NOT to run a company.

  I have never in my 60 years on this earth seen a company that is so HATED, not only by its customers, but also by its own employees. Congratulations Comcast. You have shone the world how NOT to run a company. « less

  
  

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  12 Feb 2010 by Michael-B788b5 on Amplicate - Link - Flag
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  Just a little icing for the Cake... I've worked at Comcast for a few years now, and they have been slowly taking things away. We used to have a Christmas party every year, and every year it got cheaper and cheaper. Last year they decided to give us all gift cards. This year its down to nothing. That's right just like in Christmas Vacation. They cut... more »

  Just a little icing for the Cake... I've worked at Comcast for a few years now, and they have been slowly taking things away. We used to have a Christmas party every year, and every year it got cheaper and cheaper. Last year they decided to give us all gift cards. This year its down to nothing. That's right just like in Christmas Vacation. They cut out the Christmas Bonus! Thanks guys... keep making your millions... Guess buying NBC is more important!
  
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  11 Feb 2010 by Guest-Cxq21 on Amplicate - Link - Flag

Recent Opinions:

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  I have the internet service from them. About two years ago, I began having connectivity issues, they sent a technician out, and he said it was the cable that goes to the distribution box. So the guy strung a new cable above ground, and connected it, and it worked fine. I called over and over to have them come and bury the cable properly. So abo... more »

  I have the internet service from them. About two years ago, I began having connectivity issues, they sent a technician out, and he said it was the cable that goes to the distribution box. So the guy strung a new cable above ground, and connected it, and it worked fine. I called over and over to have them come and bury the cable properly. So about a month ago they were here on another issue, oh I remember I went down to basic cable so I guess the guy saw the cable above ground. I came home from work and saw the cable missing and my neighbor told me Comcast was here, I said oh so they buried the wire she said no all they did was reconnect the old one and removed the above ground cable. Well low and behold I am having connectivity issues again, and I called for service and this rude employee was trying to push wire maintenance for 3 dollars a month, and I told her that it is not my fault they reconnected the wrong cable, she told me if the wire is defective I will pay a 40.00 charge. I use cable internet for work and they pay it, but for TV part of it I may try somthing else. My best friend worked there when it was Cruces cable and he told me how it went down hill. He is now working for the county and is much happier for it. « less

  
  

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  02 Sep 2010 by User-230rxo on Amplicate - Link - Flag
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  COMCAST SHOULD NOT EXIST. THERE IS A REASON FOR CAPITALISM, SO THE BEST QUALITY GOODS MAY REACH CONSUMERS AT THE BEST PRICE. COMCAST IS EXPENSIVE AND MOST DEFINITELY NOT THE BEST QUALITY OUT THERE. THEIR PRODUCTS ARE A COMPLETE WASTE OF MONEY. MY FLAKY INTERNET HAS COST ME IMPORTANT CONVERSATIONS, ADDED ADDITIONAL STRESS TO MY LIFE, AND BEEN TIME C... more »

  COMCAST SHOULD NOT EXIST. THERE IS A REASON FOR CAPITALISM, SO THE BEST QUALITY GOODS MAY REACH CONSUMERS AT THE BEST PRICE. COMCAST IS EXPENSIVE AND MOST DEFINITELY NOT THE BEST QUALITY OUT THERE. THEIR PRODUCTS ARE A COMPLETE WASTE OF MONEY. MY FLAKY INTERNET HAS COST ME IMPORTANT CONVERSATIONS, ADDED ADDITIONAL STRESS TO MY LIFE, AND BEEN TIME CONSUMING FOR NOT ONLY ME BUT OTHERS AROUND ME THAT HAVE ALSO, INDIRECTLY, HAD TO SUFFER FROM COMCAST. PLEASE, ANOTHER COMPANY, COME AND TAKE OVER THIS HORRIBLE MONOPOLY. IT IS UNAMERICAN. « less

  
  

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  02 Sep 2010 by User-840i0s on Amplicate - Link - Flag
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  my modem problems still not fixed Options 09-02-2010 02:45 AM my modem problems still not fixed YOU RUN YOUR BUSSNES LIKE A MAD HOUSE, WITH NO ORDER. IT SEEMS TO BE A CATASTROPHE IN ACTION, A PLACE OF ANARCHY, AND NO COMMON SENSE... YOU HAVE ALREADY TAKEN TO MUCH OF MY TIME WITH THE DAY TO DAY PHONE CALLS , LIES, BAIT AND SWITCH, AND CANCELED APPO... more »

  my modem problems still not fixed
  Options
  09-02-2010 02:45 AM
  
  my modem problems still not fixed YOU RUN YOUR BUSSNES LIKE A MAD HOUSE, WITH NO ORDER. IT SEEMS TO BE A CATASTROPHE IN ACTION, A PLACE OF ANARCHY, AND NO COMMON SENSE... YOU HAVE ALREADY TAKEN TO MUCH OF MY TIME WITH THE DAY TO DAY PHONE CALLS , LIES, BAIT AND SWITCH, AND CANCELED APPOINTMENTS! you play head games with all my posting. trying to dodge all my post by dancing around the problem and complaining about my spelling as if my dyslexia handicap wasn't hard another to deal with.... you all have to throw that back at me ... and find it amusing to laugh and some ones handicap enough already Some company you all turned out to be" and then trying to turn it around the best you can to make it my fault... some how switching the focus back to me seem to be another one of your wonderful physiological head games you all play when the costumer is right and you have a hard time admitting it.. for fear of the word finding out your a second class company .... you all also seem to twist what you can when the going get ruff for you... and find no fault of your own and place blame back on the costumer ... what are you all to throw at this customer let see we played blame me ... we played head games we played phone games email games and post notes games"well I DON'T HAVE TIME FOR your all's GAMES! SO FIX IT...YOU ALL WORK FOR ME... I DON'T PAY YOU GOOD MONEY ever mouth FOR ME TO SOLVE ALL YOUR MESS UPS. AS A COMPANY I BUY A SERVICE FROM YOU ....YOU ARE THE ONE THAT NEEDS TO STEP UP TO THE PLATE AND BE THE COMPANY IN WHICH YOUR PUFFERY CLAMS TO BE .. THIS IS WORK FOR YOU.... YOU COMCAST ARE IN THE WRONG!!!! I HAVE MADE 29+ PHONE CALLS TO YOUR CORPORATE OFFICES.. EMAILS TO YOUR SHARE HOLDERS AND NET BASED NEGOTIATION THROUGH 20+ EMAILS AND FORUMS. LOTS OF BLOGS TO WARN PEOPLE OF YOUR GAMES! I'M NOT THE PERSON TO SIT BACK AND JUST TAKE IT..I GET PEOPLE INVOLVED. I MOTIVATE PEOPLE TO STAND UP. I'M A BORN LEADER, A SHAKER ... AND I WILL NOT BACK DOWN. YOU CLAIM A LOT OF PUFFERY TO A WIDE MARKET... BUT YOU AS A COMPANY BOTH FAIL AND REFUSE TO STAND BUY YOUR CLAIMS... IT'S ABOUT TIME SOME ONE OUT HERE STANDS UP TO COMPANY'S LIKE YOU AND FORCES YOU TO DO THE MORAL AND RIGHT THING..even if i am dyslexic .. THANK YOU FOR TAKING YOUR TIME TO READ THIS LETTER! IF YOU HAVE ANY QUESTIONS YOU CAN CONTACT ME AT 270-317-0954..or richardanthonyfarmer@gmail.com.Richard A.Farmer « less

  
  

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  02 Sep 2010 by User-12196t on Amplicate - Link - Flag
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  I'm thinking of sending comcast a bill on my company invoice w/retun envelope incl. for the time and agravation that is caused me when the phone, internet and cable are down. There is probably a clause prohibiting that but as inept as they have proven to be, the sob's might just send a check

  I'm thinking of sending comcast a bill on my company invoice w/retun envelope incl. for the time and agravation that is caused me when the phone, internet and cable are down. There is probably a clause prohibiting that but as inept as they have proven to be, the sob's might just send a check « less

  
  

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  01 Sep 2010 by User-275rmo on Amplicate - Link - Flag
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  I have had Comcast internet for years, since before they changed the name to Comcast. I decided to try their cable TV service. Since they are a monopoly, their isn't any other cable company in my area. I signed up on line and was told the package I wanted was not in my area, but the next higher package was which included the package I wanted. I cal... more »

  I have had Comcast internet for years, since before they changed the name to Comcast.
  I decided to try their cable TV service. Since they are a monopoly, their isn't any other cable company in my area. I signed up on line and was told the package I wanted was not in my area, but the next higher package was which included the package I wanted. I called Comcast and was told the package I wanted was in my area. Don't use on line chat, they don't know what they are talking about or they are getting commision to sell you a higher priced package. Then I took 1/2 day off work for them to install. Found out they switched my date without telling me, so I had to take another 1/2 day off work. The guy installed the wrong cable box and did not have a booster on his truck. Gave me some excuse about them moving buildings. Got the first bill and was being charged for a DVR that I didn't have and never asked for. Also was charged an HD activation fee which I was not told about when I ordered my package. A month later decided to order another cable box to get all the channels I am paying for on another TV. Called Comcast and was told 2 different times that it would be at my house by the follow Friday. That day came and I found out it was never shipped. Emails to Comcast are fruitless. You never get a response or anyone who cares about customer satisfaction. All you get is it will be forwarded to the correct person. On line chat even told me to call a toll free number. What a waste of time. I had to go to the nearest office to exchange my box for one that should have been installed. Then had to go buy my own booster. Was also told that someone would be out the same day with a booster. No one ever showed up. Even after calling them again. The worst service I have ever had. But then if you are the only cable company why should they worry about customer service. They make even with their added on charges and their over priced service. You can't even pick what channels you want. You have to pay for a package that has a bunch of channels that you don't even watch or want to watch. Would never recommend Comcast to anyone !!! « less

  
  

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  27 Aug 2010 by User-9715pe on Amplicate - Link - Flag
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  Comcast does not care. Rather than spending the money to fix problems, their internet service tech always point the source of the blame to the customer. Assuming they are the problem, and not their shoddy service. For over one year in Aurora, Colorado I have had nothing but internet problems from Comcast. I get at least two visits from them per... more »

  Comcast does not care. Rather than spending the money to fix problems, their internet service tech always point the source of the blame to the customer. Assuming they are the problem, and not their shoddy service. For over one year in Aurora, Colorado I have had nothing but internet problems from Comcast. I get at least two visits from them per month. They have checked EVERYTHING inside my house. Even the service techs know the issue is with the company, one of them even admitted that Comcast is trying to save money by dodging service line checks in local neighborhoods, in their efforts to avoid consumer inquiries. They don't offer credits or refunds within reason, especially for what they charge their customers. In Colorado we have no other cable company, Comcast is the primary company responsible for cable service in the metro area. So they can charge what they want. My internet cost me 55 dollars a month, I upgraded to the 22 megabit service, that costs me 85 dollars a month. I was out of service once for two whole weeks, and Comcast issued me a 5 dollars off my bill for a credit. What a terrible company, and they don't care. They just flat out DONT CARE. They are a monopoly in Colorado, and they are beyond greedy for what they charge their customers. Their service is never to the performance in which they advertise, and they NEVER listen to the customer. I have had so many service techs come out, just to tell me that the problem is NOT ON MY END. But when I call Comcast, they always ASSUME that the problem is on my end, and never take responsibility for the problems on THEIR end. They do this as a stalling tactic. It saves them money on potentially costly repairs. It's just like their ridiculous automated phone system, that randomly throws advertisements during your calls to extend the wait time, which also saves them money on hiring more technicians. It usually takes me on an average of 5 minutes, to actually get to the part where I can actually talk to someone. You go through various steps of customer ID verification, just to be asked by the service tech, the same questions you wasted your time punching in on your phone, just to make the call! Comcast knows this, and they use it in their arsenal to prevent you from having the quality customer service you deserve. I am stuck, I have no choice to use Comcast, because there is absolutely no other competition in Colorado due to this unaffordable monopoly. I would see the all of the Comcast Executives burn for obvious greed. It's just sad that there is no law firm willing to stand against Comcast, as their company is massively protected by the world's most expensive attorneys. « less

  
  

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  27 Aug 2010 by Joseph-610ce6 on Amplicate - Link - Flag
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  Comcast screwed up our newly added services - took 3 service trips to get it corrected - and we have been overcharged ever since - multiple frustrating calls produce differing answers and differing amounts owed.

  Comcast screwed up our newly added services - took 3 service trips to get it corrected - and we have been overcharged ever since - multiple frustrating calls produce differing answers and differing amounts owed. « less

  
  

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  26 Aug 2010 by Vrwctexan on Amplicate - Link - Flag
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  the only good thing about comcast is the christmas show at the comcast center in phila. they wanted to charge me 60 bucks to restaple the the line in my apartment that came up . they are the assholes that installed it . why cant they fix it????

  the only good thing about comcast is the christmas show at the comcast center in phila. they wanted to charge me 60 bucks to restaple the the line in my apartment that came up . they are the assholes that installed it . why cant they fix it???? « less

  
  

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  26 Aug 2010 by User-497965 on Amplicate - Link - Flag
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  We terminated our Comcast when they jacked our rate 200%. We paid one outrageous bill, then the little pro rated remaining. But then get billed again. I call and they say it shows we are still receiving services. By wife will have to call in because she never authorized me on the account. BS since I have always been authorized on the account a... more »

  We terminated our Comcast when they jacked our rate 200%. We paid one outrageous bill, then the little pro rated remaining. But then get billed again. I call and they say it shows we are still receiving services. By wife will have to call in because she never authorized me on the account. BS since I have always been authorized on the account and have called many times.
  
  I said look back though and you can see that she returned all the equipment and asked for service to end. You don't have to discuss the account with me in order to fix the problem.
  
  The little rep got very condescending then telling me about company policy that is universal among any company. « less

  
  

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  25 Aug 2010 by User-1825hh on Amplicate - Link - Flag
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  I hate comcast for the nightmare on-line chat sessions they make you participate in. They take far too long, they always get the order wrong, and you end up having to spend hours on the phone correcting their mistakes. I also hate their crappy equipment that never works and lame on-demand service.

  I hate comcast for the nightmare on-line chat sessions they make you participate in. They take far too long, they always get the order wrong, and you end up having to spend hours on the phone correcting their mistakes. I also hate their crappy equipment that never works and lame on-demand service. « less

  
  

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  24 Aug 2010 by User-282g61 on Amplicate - Link - Flag
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  Every few months I have to call and remove a service or change to some promotion and still the cost of service is going up. On Demand service repaired three times and will work about a week before failure. I feel abused but don't have options living on a small island. I am looking for HD service under $100.00 a month. Direst TV has good offers ... more »

  Every few months I have to call and remove a service or change to some promotion and still the cost of service is going up. On Demand service repaired three times and will work about a week before failure. I feel abused but don't have options living on a small island. I am looking for HD service under $100.00 a month. Direst TV has good offers but for a limited time then they sock it to you also. I need answers. « less

  
  

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  22 Aug 2010 by User-52035v on Amplicate - Link - Flag
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  Just crappiest customer service and tech support ever! And that's after two days of run around with their reps even before my service was even installed. I hope they bankrupt. Sugarland,TX needs a new cable service. A better one. To hell with Comcast

  Just crappiest customer service and tech support ever! And that's after two days of run around with their reps even before my service was even installed. I hope they bankrupt. Sugarland,TX needs a new cable service. A better one. To hell with Comcast « less

  
  

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  22 Aug 2010 by User-619vyv on Amplicate - Link - Flag
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  I hate Comcast because they are late with technologies, they have horrible customer service and charge a fortune for their shitty service. I am longing for the day when Verizon FIOS is in my area.

  I hate Comcast because they are late with technologies, they have horrible customer service and charge a fortune for their shitty service. I am longing for the day when Verizon FIOS is in my area. « less

  
  

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  21 Aug 2010 by Ccaa6732 on Amplicate - Link - Flag
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  You name it. Rude, condescending reps. Fees, fees, more fees. Rates go up every 6 mos. Customers not valued. Reps that do not understanding billing and hsd service tier levels or how to calculate them. Chat room help that doesn't have a clue and whe they feel they have spent to much time with you, they disconnect from the chat room. Kind of ... more »

  You name it. Rude, condescending reps. Fees, fees, more fees. Rates go up every 6 mos. Customers not valued. Reps that do not understanding billing and hsd service tier levels or how to calculate them. Chat room help that doesn't have a clue and whe they feel they have spent to much time with you, they disconnect from the chat room. Kind of a FU and hope to never chat with you again. Reps tell me thier supervisors have no authority or power. Been with them for 6 years with all rate increases, sneaking billing packages (they know what they are doing), misleading offers. Never had a trouble call and have been paying $100 - $192 a month the whole time. I asked for a tech to come to my house to check HSD and since the network people didn't see any issues, they would send a tech for a fee. So much for loyalty. Told them that they could give me a courtesty tech visit, or I would be happy to find a new provider. Dummies!!! « less

  
  

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  21 Aug 2010 by User-48739g on Amplicate - Link - Flag
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  In my 59 years I have never made the statement that I hated a company until now. Comcast now has that honor and I am so glad to see that they are hated by so many. I think that a company that intentionally takes advantage of its customers deserves to be hated and to be hurt for their treatment of their customers. The most recent move of blocking... more »

  In my 59 years I have never made the statement that I hated a company until now. Comcast now has that honor and I am so glad to see that they are hated by so many. I think that a company that intentionally takes advantage of its customers deserves to be hated and to be hurt for their treatment of their customers. The most recent move of blocking all but a few channels without their junk boxes showed just how little they really care about customer service and customer satisfaction and how much they are willing to abuse their customers just to add to the short term profitability. They gave every one 2 fre boxes but if you think for a moment they do not know the average number of TV's in American homes and the increase revenue from the $3 per month for the extra boxes you are kidding yourself. I refuse to buy the other boxes and at this point just watch a lot less TV which is good for me anyway. As soon as one of the competitors can fill the bill I will so gladly tell Comcast to kiss off and gleefully stop writing them checks. I will even happily pay another comapny more for the service I was getting from Comcast. I truly detest that company as I know so many others do and they should be worried about that. They are obviously just too arrogant to realize they should be worried. « less

  
  

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  18 Aug 2010 by Steve-222149 on Amplicate - Link - Flag
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  We got all our basic channels with built in QAM tunners in two of our tv's, so we didn't get additional digital boxes. One day, Comcast blocked all of our channels except the very very basic. We dealt with it for a little while but then broke down and ordered two more boxes. We got the boxes, set them up and they worked for about an hour. Then both... more »

  We got all our basic channels with built in QAM tunners in two of our tv's, so we didn't get additional digital boxes. One day, Comcast blocked all of our channels except the very very basic. We dealt with it for a little while but then broke down and ordered two more boxes. We got the boxes, set them up and they worked for about an hour. Then both of the new boxes went blank and would display a guide but no channels. We called them once and they reactivated the boxes, but the on demand didn't work so we called again. After a second call they said they were going to send "signals" to the boxes. About 5 minutes later neither one of the new boxes worked at all again.... Now we call a 3rd time. This time they say there is nothing they can do and we need to pay for a service call. What?!? My wife freaked at them and then after about another hour on the phone they got the TV working again, but still no on demand.... Then I was playing with them and found out that I can't get the HD channels that I could if I just hooked the cable right up to the TV without buying some sort of HD package. Even for 3,6, and 10. That is complete bullshit! How can they charge for something you can get over the air for free! I can't wait until Verizon gets FiOS in our area, I'm switching as soon as I get an e-mail. « less

  
  

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  17 Aug 2010 by User-466tkg on Amplicate - Link - Flag
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  I hate comcast for speed limiting my bittorrent speeds and BLOCKING my own torrents that I use to self made torrents I host for amusement (MY CONTENT MY OWN COPYRIGHT)

  I hate comcast for speed limiting my bittorrent speeds and BLOCKING my own torrents that I use to self made torrents I host for amusement (MY CONTENT MY OWN COPYRIGHT) « less

  
  

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  17 Aug 2010 by User-156xp9 on Amplicate - Link - Flag
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  I HATE THIS COMPANY. They sent a service rep to ask me to switch back and I said HELL NO! They are the sooooooo bad! I switched to Direct TV and am totally happy. Comcast is the worst company in the world! So I guess by them changing their name is supposed to help...screw them. I feel bad fro those that live in apartments. They usually do not... more »

  I HATE THIS COMPANY. They sent a service rep to ask me to switch back and I said HELL NO! They are the sooooooo bad! I switched to Direct TV and am totally happy. Comcast is the worst company in the world! So I guess by them changing their name is supposed to help...screw them. I feel bad fro those that live in apartments. They usually do not get a choice. But this company still sucks! Comcast has the worst customer service, they are expensive than the others and their billing is unreliable. If I ran my company the way they did I would be bankrupt. The senior execs there should listen to this feedback and stop screwing their customers! « less

  
  

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  16 Aug 2010 by User-850njq on Amplicate - Link - Flag
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  My office burned down Dec 26. It took until Apr 12 to get them to cancel my acct. Today is Aug 16 and I am still trying to get them to drop charges on the account from after the fire

  My office burned down Dec 26. It took until Apr 12 to get them to cancel my acct. Today is Aug 16 and I am still trying to get them to drop charges on the account from after the fire « less

  
  

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  16 Aug 2010 by User-96835s on Amplicate - Link - Flag
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  When we had analog cable, you could watch basic cable channels on a cable ready set without having to rent a set top box. Now we have digital cable ready TVs, with QAM tuners and Comcast has taken away all but the off air channels and they have not set them up with corresponding channel numbers so that you can even find them. Digital service has ... more »

  When we had analog cable, you could watch basic cable channels on a cable ready set without having to rent a set top box. Now we have digital cable ready TVs, with QAM tuners and Comcast has taken away all but the off air channels and they have not set them up with corresponding channel numbers so that you can even find them. Digital service has drop outs. Am going to have an antenna installed. Then I can get the same channels AND I will be able to find them!!! « less

  
  

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  16 Aug 2010 by User-652nzn on Amplicate - Link - Flag
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  Well, we had to install these adapter boxes in order to keep receiving cable, and half of them won't work and then the other ones that do are constantly digitizing which make watching some channels unbearable.

  Well, we had to install these adapter boxes in order to keep receiving cable, and half of them won't work and then the other ones that do are constantly digitizing which make watching some channels unbearable. « less

  
  

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  12 Aug 2010 by Warablo on Amplicate - Link - Flag
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  Eff those dudes, I switched to the Dish about a year ago. The last straw: I had a room added and the tech told me that all he had to do was plug in a couple of cables so why didnt I just do that myself so he wouldnt have to charge me. I did that while he sat on my couch being snippy about having to come out and do such a simple install. They still ... more »

  Eff those dudes, I switched to the Dish about a year ago. The last straw: I had a room added and the tech told me that all he had to do was plug in a couple of cables so why didnt I just do that myself so he wouldnt have to charge me. I did that while he sat on my couch being snippy about having to come out and do such a simple install. They still charged me for it. Double actually. And then they thought, what the hell, and also charged me for 4 seperate viewings of a movie I own on Bluray. Thats right. 4 times. My comcast bill was right about 280 dollars that month. Im happy to say Im no longer with comcast and now get GREAT service from the dish. Except when it rains really hard. Still worth it... « less

  
  

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  12 Aug 2010 by Nate-83774a on Amplicate - Link - Flag
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  Well after two months of losing clients and customers and a boatload of income I am NOT a fan of Comcast. I could really just shoot myself for switching from AT&T. While AT&T's service wasn't great, my internet was not DOWN daily. It didn't take two months to get a frigging voice mail that worked and it sure didn't take 2 months to get my servic... more »

  Well after two months of losing clients and customers and a boatload of income I am NOT a fan of Comcast. I could really just shoot myself for switching from AT&T. While AT&T's service wasn't great, my internet was not DOWN daily. It didn't take two months to get a frigging voice mail that worked and it sure didn't take 2 months to get my service up and running with AT&T. My service is still slow slow slow slow slow slow... Did I say my service was slow? Yeah right cable is faster than DSL?????? My AT&T connection was definitely MUCH faster. I didn't have to reset my router every 10 minutes with AT&T either to keep my wireless working.
  
  This is the WORST service I have ever used and I need to switch back as these bozo's keep telling me the tech supervisor is working on it... Yeah right for two months? My biz would go bankrupt quickly if I acted like this. Oh wait, my biz is having trouble since we do a bunch of stuff ONLINE that we can never to get ONLINE to do.... « less

  
  

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  12 Aug 2010 by User-959q79 on Amplicate - Link - Flag
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  THE WORST COMPANY. They will be a future bailout, let it be said here first. They are only a "jobs program" first and a "customer serving company" last. They have the most ignorant and non caring employees I have EVER seen. We own a business here in Atlanta and Our company would not survive a week running the way Comcast does. You can tell from the... more »

  THE WORST COMPANY. They will be a future bailout, let it be said here first. They are only a "jobs program" first and a "customer serving company" last. They have the most ignorant and non caring employees I have EVER seen. We own a business here in Atlanta and Our company would not survive a week running the way Comcast does. You can tell from the sorry, sorry voices and attitudes that it may make sense to keep them afloat instead of letting it fail, because these idiots could not find a job in any other capitalist ecomomy. Piss on em. They have spun my simple life out of orbit. And continue to. Comcast, you unamerican bastard. « less

  
  

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  12 Aug 2010 by User-162zbx on Amplicate - Link - Flag
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  I work at Comcast. I don't know where you people are having these issues. But up here, we have a very good reputation with the community, and we take care of our customers.

  I work at Comcast. I don't know where you people are having these issues. But up here, we have a very good reputation with the community, and we take care of our customers. « less

  
  

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  11 Aug 2010 by User-901t20 on Amplicate - Link - Flag
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  I hate that they can run lines through my backyard for free and force me to subscribe to their service where I have to pay whatever they feel like charging me (unregulated) and that I have no option to choose another cable company because they have the monopoly. I also hate that they send me 5 to 7 heavy 4 color post cards per week that probably co... more »

  I hate that they can run lines through my backyard for free and force me to subscribe to their service where I have to pay whatever they feel like charging me (unregulated) and that I have no option to choose another cable company because they have the monopoly. I also hate that they send me 5 to 7 heavy 4 color post cards per week that probably cost over a buck each to print... they're spending 30 bucks a month just to market to me - an existing custome! I'd rather have 30 bucks a month knocked off the bill. I really hate that their CEO took home over 70 million dollars in bonus money last year... a reward for providing bad service. But, hey money is no object when you can just tack it on your customers bill and make them pay regardless of your quality or performance. « less

  
  

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  10 Aug 2010 by User-1811ef on Amplicate - Link - Flag
• 

  They provide unreliable service. They charge you extra to fix what should be up to begin with. They have horrible customer service.

  They provide unreliable service. They charge you extra to fix what should be up to begin with. They have horrible customer service. « less

  
  

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  09 Aug 2010 by User-1914ru on Amplicate - Link - Flag
• 

  I wish I seen this before I signed up 5 months ago. I have changed the box three times, I have had 5 technicians to my house, spoke to 4 reps from their "Presedential Office" and have had one supervisor no show and no call. All of the HD channels "tile". I am suppose to pay for that package. "GET BENT" I am being refused by Comcast to issue m... more »

  I wish I seen this before I signed up 5 months ago. I have changed the box three times, I have had 5 technicians to my house, spoke to 4 reps from their "Presedential Office" and have had one supervisor no show and no call. All of the HD channels "tile". I am suppose to pay for that package. "GET BENT" I am being refused by Comcast to issue me a discount for the package that does work. I still havent recieved a call from their cowardly mangager either. Tomorrow they are disconnecting my service, HALLELUJAH!!! NEVER AGAIN. I'd rather live without modern technology then to ever have Comcast hook up their CRAP in my house. « less

  
  

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  09 Aug 2010 by User-844lbq on Amplicate - Link - Flag
• 

  I'll tell you why I hate Comcast. 1. Disappearing channels. If you don't have a stupid box, you can't get ALL the channels that are on the box 2. Disappearing channels (part 2). Recently we have seen various stations vanish from our tv WITH the box. Not 1 or 2 channels. I'm talking 12-15 (depending on the day). 3. Customer service sucks. We called... more »

  I'll tell you why I hate Comcast.
  1. Disappearing channels. If you don't have a stupid box, you can't get ALL the channels that are on the box
  2. Disappearing channels (part 2). Recently we have seen various stations vanish from our tv WITH the box. Not 1 or 2 channels. I'm talking 12-15 (depending on the day).
  3. Customer service sucks. We called Comcast and they said that they would have a tech out in a week. Then another Comcast rep called us back and said it was a system-wide outage, and it would be restored "soon". Well its been almost 4 weeks, and everything is still as-is.
  4. Getting a tech to come out. My wife called again, and they agreed to send a tech out on Saturday between 8 and 11. You know the drill.... Little did we know, we had to CONFIRM the appointment. They claimed they called 3 times (it was once) and would have to cancel the appt. Ummmmmm, if we made the appointment then freaking show up - Why do I have to confirm?!?! « less

  
  

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  09 Aug 2010 by User-669t20 on Amplicate - Link - Flag
• 

  The new Comcast is nothing ,but the old Comcast with a whitewash job. I remember when Comcast ads used to knock Dish & Direct. Now my new digital TV from Comcast drops out daily. My comcast internet has been spotty for years and has gone down every day this week. Call customer service and you get recording telling you the service is out. No Shit Di... more »

  The new Comcast is nothing ,but the old Comcast with a whitewash job. I remember when Comcast ads used to knock Dish & Direct. Now my new digital TV from Comcast drops out daily. My comcast internet has been spotty for years and has gone down every day this week. Call customer service and you get recording telling you the service is out. No Shit Dick Tracey. How about a message telling me how much credit you have issued to my account? The FCC has got to break up these local cable monopolies and force competition. Only then will Comcast step up to the plate. « less

  
  

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  09 Aug 2010 by User-939zdq on Amplicate - Link - Flag
• 

  com-cast should kill itself and it looks like they are they are trying too charge me 199.00 a month for low speed intranet and basic cable with two boxes i don't want your fired com-cast. get a clue why don't you read this and the others to change for the better. Oh it's too late for us to trust you we are even seeking the us office of attorney gen... more »

  com-cast should kill itself and it looks like they are they are trying too charge me 199.00 a month for low speed intranet and basic cable with two boxes i don't want your fired com-cast. get a clue why don't you read this and the others to change for the better. Oh it's too late for us to trust you we are even seeking the us office of attorney generals help in nailing you for unreasonable billing practice so you better write her a check and pay her off soon or you wont be around. In this political climate it going to be hard to get anybody to take that check from you .so, so long you scum bags and don';t move in my neighborhood your not welcome or your trucks. « less

  
  

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  08 Aug 2010 by User-291kzj on Amplicate - Link - Flag
• 

  Their service is expensive. Their technicians suck. Their service on line and on the phone is from the depths of hell; that is, after you wait a half hour to get through to them. Forget about trying to communicate via the internet; that will take an hour of waiting. GOD DAMN COMCAST!!!!!!

  Their service is expensive.
  Their technicians suck.
  Their service on line and on the phone is from the depths of hell; that is, after you wait a half hour to get through to them.
  Forget about trying to communicate via the internet; that will take an hour of waiting.
  
  GOD DAMN COMCAST!!!!!! « less

  
  

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  07 Aug 2010 by User-867el3 on Amplicate - Link - Flag
• 

  I just moved into the area and set up Comcast for phone, internet and TV and of the 25 some odd opportunities to service us, 1 of them was a success. Let's see, voice mail didn't work, remote configured incorrectly, wrong box (not DVR as ordered), internet off 4 times in the first three days, and then there's the email set up! I've called them 6 ti... more »

  I just moved into the area and set up Comcast for phone, internet and TV and of the 25 some odd opportunities to service us, 1 of them was a success. Let's see, voice mail didn't work, remote configured incorrectly, wrong box (not DVR as ordered), internet off 4 times in the first three days, and then there's the email set up! I've called them 6 times in 4 days trying to get the access info for the comcast.net site so we could set up an email, control our configurations, etc. From being told our address didn't exist to not recognizing our account number (to date no one has found the account number on our work order in their system so we have to be looked up by name and SSN every time we call). Finally, I get somewhere and am talking with someone who seems like they can help, but then alas that was false hope. BUT, just before he transferred me to a higher power he was nice enough to stop and start reading from a card on his desk, "Well Mr. Smith, do you mind if I ask how you are enjoying your service so far? Did you know that we have some premium offers you may not be aware of..." A friggen sales call? Really? Wow, are you Fing kidding me? After the week from hell, as I finally get on with someone who "tells" me he will be able to straighten things out, he says, "let me put you on hold for one minute while I check one last thing before we get this all sorted out"......wait for it.....and yup, he hangs up on me!!!!
  
  So, yes - I HATE COMCAST! « less

  
  

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  06 Aug 2010 by User-716le1 on Amplicate - Link - Flag
• 

  I have only had Comcast for approximately nine months and already going back to AT&T. Their customer service seriously sucks! Customer service doesn't even exist with Comcast. I called the CEO's Office and spoke briefly with the assistant. She sent my information to the escallation dept for the west coast. The person from escallation (William ... more »

  I have only had Comcast for approximately nine months and already going back to AT&T. Their customer service seriously sucks! Customer service doesn't even exist with Comcast. I called the CEO's Office and spoke briefly with the assistant. She sent my information to the escallation dept for the west coast. The person from escallation (William Ward) who contacted me was a total idiot. Typical ghetto manners and ghetto personality. I'm on the phone with AT&T at the moment, setting a time for them to install DSL next week. Good Riddance! « less

  
  

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  06 Aug 2010 by User-828dal on Amplicate - Link - Flag
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  Literally years of poor internet connection quality and uptime as well as completely incompetent customer service. Even when you get a guy who understands that Comcast sucks and you've had this problem for a long time and no one is fixing it, they'll tell you that they CAN'T fix the problem. Hilarious. Oh, and they're the only high speed internet s... more »

  Literally years of poor internet connection quality and uptime as well as completely incompetent customer service. Even when you get a guy who understands that Comcast sucks and you've had this problem for a long time and no one is fixing it, they'll tell you that they CAN'T fix the problem. Hilarious. Oh, and they're the only high speed internet service provider in the area. Great. « less

  
  

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  06 Aug 2010 by User-202myt on Amplicate - Link - Flag
• 

  My install technician told me that my wire coming from the road has a weak signal. He said if any other units in my building got cable not to allow them to splice off of that line. Two months later some ass-hats from comcast came by and spliced 5 other lines off of my cable. Now my internet keeps cutting out, and they refuse to fix the problem unle... more »

  My install technician told me that my wire coming from the road has a weak signal. He said if any other units in my building got cable not to allow them to splice off of that line. Two months later some ass-hats from comcast came by and spliced 5 other lines off of my cable. Now my internet keeps cutting out, and they refuse to fix the problem unless I take a day off of work to meet the tech at my house. For what? So I can point to the fuc*ing telephone pole for him? I told them to fix it without me or I would cancel service. The faggot said he didn't care. Nice customer service huh? « less

  
  

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  04 Aug 2010 by User-760960 on Amplicate - Link - Flag
• 

  Set up a date to change to Verizon Fios when we moved into our new home. Comcast got wind of it and disconnected my phone, cable and internet service. I had to go 5 days with no service. When I finally got ahold of someone on the phone they said there was a technical problem in the area. Well guess what? Our neighbors in the area that had comcast... more »

  Set up a date to change to Verizon Fios when we moved into our new home. Comcast got wind of it and disconnected my phone, cable and internet service. I had to go 5 days with no service. When I finally got ahold of someone on the phone they said there was a technical problem in the area. Well guess what? Our neighbors in the area that had comcast didn't have a problem, only us!! I paid for those 5 days and they had no right to do that to me. Since then (it's been a year now) I have told our story to many people and several others had the same experience. If I lived in an area where I had no other choice but to have comcast I would prefer to have NOTHING !! They are rude on the phone also. At the time they shut us off I had a business at home and suffered with my sales because of them. COMCAST REALLY DOES SUCK. « less

  
  

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  03 Aug 2010 by User-3103w0 on Amplicate - Link - Flag
• 

  So today our service was disconnected, and immediately I tried to call to pay it. I kept getting this recording that said, "Please wait... Please wait.." then finally it said sorry they couldn't connect me and to get on their website. Finally, I got a hold of someone by hitting different extensions and I paid it.. The internet came back on, but the... more »

  So today our service was disconnected, and immediately I tried to call to pay it. I kept getting this recording that said, "Please wait... Please wait.." then finally it said sorry they couldn't connect me and to get on their website. Finally, I got a hold of someone by hitting different extensions and I paid it.. The internet came back on, but the cable didn't. I waited 30 minutes, and called them back. I got some girl who tried to send a signal, and nothing. She told me to turn it off and back on and let it reboot.. and still nothing. Then she said she had no clue what's going on and she'd have to send a tech out.. to which I said, "Now are you going to charge me for sending a tech, because the cable worked perfectly fine, until somebody hit the disconnect button." she said "yes there is a charge." I complained that it was their fault, not mine that it wasn't working, but I don't have much of a choice, so I agreed, and then she said Thursday between 1 and 6... okay that's TWO days away, and a pretty vague timeline. SO I have to pay to have this problem that is THEIR fault fixed, and wait two days for then to do it? I called back to speak to a supervisor, and never got one, but a rep said that a tech would be out tomorrow. I also told this rep, that since it was their fault my cable is messed up, I would not be paying the 28.99 charge for the tech coming out. whatever. I have had more problems with comcast than I have ever had with any other company, and YEAH I would LOVE to switch, but comcast is the ONLY option in my area. « less

  
  

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  03 Aug 2010 by User-479q8a on Amplicate - Link - Flag
• 

  COMCAST SUCKS BECAUSE THEY ARE CON ARTIST. i HAVE SEVERAL AUDIO RECORDING OF ME AND COMCAST EMPLOYEES AND THE CONTRADICT EACH OTHER. THIS WAS OVER THE $200 GIFT CARD THAT I NEVER RECEIVED. THE SUPERVISOR TRIED TO INTIMIDATE ME, i TAMED HIM BY TALKING OVER HIM, REMINDING HIM I'M THE CUSTOMER AND MADE HIM ANSWER "YES" OR "NO" HAHAHAHAHAHA, i ACTUAL... more »

  COMCAST SUCKS BECAUSE THEY ARE CON ARTIST. i HAVE SEVERAL AUDIO RECORDING OF ME AND COMCAST EMPLOYEES AND THE CONTRADICT EACH OTHER. THIS WAS OVER THE $200 GIFT CARD THAT I NEVER RECEIVED. THE SUPERVISOR TRIED TO INTIMIDATE ME, i TAMED HIM BY TALKING OVER HIM, REMINDING HIM I'M THE CUSTOMER AND MADE HIM ANSWER "YES" OR "NO" HAHAHAHAHAHA, i ACTUALLY HAVE THIS ALL ON ARCHIVE.
  THEY NEED TO CHANGE "COM" TO "CON" CONCAST.......
  hE ACTUALLY TOLD ME HE' WOULD GIVE ME $100 i TOLD HIM TO QUIT BRIBING ME, HE WAS SO SHOOK UP. sorry for the yelling, i'm just pissed off. « less

  
  

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  01 Aug 2010 by -Tim on Amplicate - Link - Flag
• 

  Never, not once has been my bill been accurate! I am forced to call every single month and sit on hold for over 10 min.s. Then they insist it must be my stupidity for not reading my bill correctly. But NO - it is always their fault. I am so disgusted by their commercials stating their fantastic customer service. How about an accurate bill - just on... more »

  Never, not once has been my bill been accurate! I am forced to call every single month and sit on hold for over 10 min.s. Then they insist it must be my stupidity for not reading my bill correctly. But NO - it is always their fault. I am so disgusted by their commercials stating their fantastic customer service. How about an accurate bill - just once!? « less

  
  

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  30 Jul 2010 by User-923rra on Amplicate - Link - Flag
• 

  They treat their customers like dirt. They don't bother to provide any meaningful information to their call center staff so the only information you get during an outage is scripted pap.

  They treat their customers like dirt. They don't bother to provide any meaningful information to their call center staff so the only information you get during an outage is scripted pap. « less

  
  

  +2 | Helpful? YES  NO  Thank You!

  28 Jul 2010 by User-4yw9a on Amplicate - Link - Flag
• 

  I've had Comcast service for a WEEK and already they're terrible! We signed up for the triple play, they gave us a four hour install window....8 hours later they finally arrived, but they forgot to install the phone service. I call, and realize that the "email confirmation" with our account number never arrived, so I have no account number to refer... more »

  I've had Comcast service for a WEEK and already they're terrible! We signed up for the triple play, they gave us a four hour install window....8 hours later they finally arrived, but they forgot to install the phone service. I call, and realize that the "email confirmation" with our account number never arrived, so I have no account number to reference. After about half an hour, I get an account number, and my phone works. The next day I sign on to "MyAccount", with my new account number in hand, it makes me reset my pin. FOUR TIMES. Fine. Finally I access my bill. As new customers, we were quoted at $99 a month (plus taxes, etc-- $119 total). What does our bill say? $199. WHAT?! So I call, again, and now they cannot find my account number and are asking for my social security number! Of course the account is in my fiance's name, so I don't HAVE a SSN for them. I've lived in many places and had many cable service providers, but Comcast is BY FAR the worst, most poorly run service provider I've ever come across. « less

  
  

  +6 | Helpful? YES  NO  Thank You!

  27 Jul 2010 by User-Ulqnd on Amplicate - Link - Flag
• 

  We have contacted Comcast over and over again until we are blue in the face with it. In order for us to get Turner Classic Movies, they force you into a Sports and Entertainment package with more fees. This package contains a bunch of sports channels we are NOT interested in and would not watch. We have asked to JUST have Turner Classic Movies. But... more »

  We have contacted Comcast over and over again until we are blue in the face with it. In order for us to get Turner Classic Movies, they force you into a Sports and Entertainment package with more fees. This package contains a bunch of sports channels we are NOT interested in and would not watch. We have asked to JUST have Turner Classic Movies. But they refuse. It is either the WHOLE Sports Package or NO Turner Classic Movies. « less

  
  

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  27 Jul 2010 by User-Cwgpf on Amplicate - Link - Flag
• 

  why is this page not on facebook? I fucking HATE comcast!!

  why is this page not on facebook? I fucking HATE comcast!! « less

  
  

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  27 Jul 2010 by Robert-8d4c14 on Amplicate - Link - Flag
• 

  they screwed up my email an no one seems to be able to figure out how to fix things. i was told by the first associate that someone would call me back that night (thurs) to resolve the situation and received no call back. so i call back friday and this associate can't help because the situation has been "escalated" so she has no access to fix th... more »

  they screwed up my email an no one seems to be able to figure out how to fix things. i was told by the first associate that someone would call me back that night (thurs) to resolve the situation and received no call back. so i call back friday and this associate can't help because the situation has been "escalated" so she has no access to fix the problem. she also apologized for the first attendant saying he should have told you that once a problem gets escalated it can take up to 72 hours to get a return call. well, that was 24 hours ago and now i'm calling them back, again. and so i speak with ethan who tries to tell me to go through the same steps that his associate on thurs tried to do, which failed, and which the second associate on fri told me that she couldn't do any more because the situation has been escalated. So i ask ethan to put me on with someone who can actually help me. which brings me to darleen. darleen who suggests that she will try the same things steve tried and failed on thurs, that the second associate suggested she couldn't do because of the escalation, that ethan offered to do. Then darleen said she couldn't do anything more because she is at a national call center, and the escalation goes to another department. Thank you comcast for wasting hours of my time on the phone with individuals who can not assist with the problem and for stealing my money while providing no service. you suck and i will be switching to fios and netflix. good riddance « less

  
  

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  26 Jul 2010 by User-Tytpa on Amplicate - Link - Flag
• 

  The dread Comcast Service has struck again...they made me wait all day long for the service person then when I called and ask them where he was they told me he came and no one was home...which is pure bull crap. Then I call them again and they tell me they had no one to send out. So basically they made a appt with me, lied about why it was cancelle... more »

  The dread Comcast Service has struck again...they made me wait all day long for the service person then when I called and ask them where he was they told me he came and no one was home...which is pure bull crap. Then I call them again and they tell me they had no one to send out. So basically they made a appt with me, lied about why it was cancelled and they said we didnt send anyone. I really really hate this f...N company. I say we just NUKE THE BASTARDS
  off the the fn map. A HOLES « less

  
  

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  25 Jul 2010 by User-Mfqn08 on Amplicate - Link - Flag
• 

  they put a freaking limit and filtered my internet illegally! why shouldnt i hate them!

  they put a freaking limit and filtered my internet illegally! why shouldnt i hate them! « less

  
  

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  25 Jul 2010 by User-Drmj32 on Amplicate - Link - Flag
• 

  The combination of incompetence and stupidy is bar none. I have made 3 appointment with Comcast and they have cancelled them all without notifying me and gave me new appointments (again without notifying me) and cancelled those too.

  The combination of incompetence and stupidy is bar none. I have made 3 appointment with Comcast and they have cancelled them all without notifying me and gave me new appointments (again without notifying me) and cancelled those too. « less

  
  

  +4 | Helpful? YES  NO  Thank You!

  24 Jul 2010 by User-Ycds91 on Amplicate - Link - Flag
• 

  Why is it that every person I talk to from Comcast doesn't know anything at all? and tells me to hold then some how I'm disconnected. OR I talk to someone that thinks they know what they are talking about, and tells me the wrong things. Like how much my bill is supposed to be. when ever I get my bill it's at least 50 bucks more than they tell me. A... more »

  Why is it that every person I talk to from Comcast doesn't know anything at all? and tells me to hold then some how I'm disconnected. OR I talk to someone that thinks they know what they are talking about, and tells me the wrong things. Like how much my bill is supposed to be. when ever I get my bill it's at least 50 bucks more than they tell me. AND no I do nothing extra to have these charges. They just SUCK. Thanks Comcast!!! « less

  
  

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  24 Jul 2010 by User-Rcvw49 on Amplicate - Link - Flag
• 

  I have never in my life posted to a site such as this but then I have never had such strong negative feelings about any company, nor as many consistently bad experiences as I have had with comcast. The first was when I called to have a second cable line installed to a tv in the basement. My wife was home when the installers came but didn't pay m... more »

  I have never in my life posted to a site such as this but then I have never had such strong negative feelings about any company, nor as many consistently bad experiences as I have had with comcast.
  
  The first was when I called to have a second cable line installed to a tv in the basement. My wife was home when the installers came but didn't pay much attention to what they were doing. Well, I came home to find a black cable stapled along the side of our house and a hole punched into the wall where the tv was located. And it wasn't even run level - it was sloping along the house at an angle. All of this, instead of running the cable inside the basement (no drywall in there, etc., seems pretty obvious to anyone with a brain). I was livid and called to have them come back and run the cable in the basement. I ended up doing the stucco repair to the side of the house myself.
  
  Then a year or so later we added cable internet. THey came and installed it but it was painfully slow. So, we had to pay to have another tech come back, only to tell me that the other guy did it all wrong. After the second trip it was OK but no where near as fast as comcast advertising claims for that service.
  
  Most recently, we switched from the comcast cable box to tivo. I drove down the incredibly depressing Pardee st customer service site in Oakland and stood in a line of 30 people to drop off the box and pick up an M-card for the tivo box. The guy tells me they are out of M-cards but he will give me a "single" card which he assures me will work with the Tivo premier. I specifically asked him if it was an M-card and if it would work with the premier. He said yes and said if I called them I could arrange to have a "double"card sent to me. Well, you guessed it, it was the wrong card, and when I called them up the voice on the other end assured me that they no longer mail cable cards to customers and that I would have to schedule a service visit.
  
  The imagine that the service this company provides is equivalent to that of a government bureaucracy in a communist state. If comcast is not the worst company in the world, I'd like to know what is. I just feel for the people who work there - what a soul crushing day to day grind that must be. « less

  
  

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  23 Jul 2010 by User-Fczt50 on Amplicate - Link - Flag
• 

  At this time I am canceling my request to have business class services with your company! I do not feel comfortable switching my e-comers web sight over to your web hosting. Or going to business class services with your company. It has become apparent that you can not be trusted with my business needs. Your company is not competent to handle a simp... more »

  At this time I am canceling my request to have business class services with your company! I do not feel comfortable switching my e-comers web sight over to your web hosting. Or going to business class services with your company. It has become apparent that you can not be trusted with my business needs. Your company is not competent to handle a simple install! I refuse to do business with a company that lies, gives me the run-around by passing the buck and plays games with their business class customers. I don't have the time of day for it. If this is how you choose to treat your business customers, then I will take mine to Windstreem. I had to put up with lies from the call center, lies from the installer, make arrangements to reschedule a Dr. apt, get a neighbor to come over and sit at my house all day just to wait for a Comcast installer to not show up! And then to have a customer service GM lie to me on the phone. A Comcast rep that told me that your business office was closed and she would transfer me to a manager....but in reality, I was transferred to the business office!!! In which I received a recorded message stating that they were closed and to try back at a better time. I called back to main office and was told I did not have an install for to day. But then the story changed when I gave her my installer's personal cell phone number in which he called me on to tell me he was confirming my appointment and was having trouble finding my house, thats on a road thats been hear since the 1930's and is on every map and gps. I gave the GM call center lady his number and I told her that I had already spoke to him about when he was suppose to show up and then poof !oh! "I'm sorry I found you, you have an install for a late Apt" Come on really!! You really expect me to buy this load of crap!!!! When I was set up for 12:00p.m. apt and then she tried to say I did not have an apt at all, to then it switched to I have a late after noon apt. What kind of games do you play up there at Comcast? There was way to much to put up with today by the installer, the call center, and a call center's G.M. I was also told by another Comcast rep named Cristy that I never called back to confirm my apt. If that was true then how did I get my installer's cell phone number. Please tell me that?? I had to rearrange my time, and other peoples time. Comcast's blatant disregard for their constituents. I should sue you for my loss of time, my up set and the trouble this has caused me and my family. It is apparent to me that this is a sign of much more unprofessional, and lack of respect due to come by you. You have the moral business practices of a game booth operator . And Comcast blatant lies on the phone. You really could care less about your costumers that much was made real clear to me today!! You have no right to call your self a reputable business.... you put me out, my child out, my neighbors out, you put my business out, and my child's Dr. out! I took off early from work, my wife-to-be had to cancel her plans, and I had to change an apt with a client of mine. You act as if you can just do as you please with other peoples time! This is unacceptable business practices!!! There was once a time when companies where true to their customers. I see by your actions to day that those times are gone!!!
  You are the wrong company for me to do my business with and I may add that no one should do their business with you either! What I want to know from you Comcast is, How do you plan on correcting this issue with your company? Please contact me at one or all of the following.
  
  Thank you,
  Richard Anthony Farmer
  richardanthonyfarmer@gmail.com
  58 Maple Lane
  Elizabethtown, KY 42701
  (270)317-0954 « less

  
  

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  23 Jul 2010 by Richardafarmer on Amplicate - Link - Flag
• 

  Got their stupid box last year because they said I needed it to get digital. Found out I didn't. Returned it. Kept charging me for 3 months after. Finally, and grudgingly, credited me for 2 months, because they claim I had the box for a month (I didn't). Now, with their "enhanced digital" service, I've lost all the channels I watch, which have bee... more »

  Got their stupid box last year because they said I needed it to get digital. Found out I didn't. Returned it. Kept charging me for 3 months after. Finally, and grudgingly, credited me for 2 months, because they claim I had the box for a month (I didn't).
  
  Now, with their "enhanced digital" service, I've lost all the channels I watch, which have been included for 6 years with my Basic subscription. Yeah, that really "enhanced" my viewing pleasure, Comcast.
  
  Of course, Comcast would be "happy" to upgrade my service for me (at double the present cost). To add insult to injury, the "Customer Care" rep (WHAT an oxymoron when applied to this company!) tried to tell me that I've been receiving "premium channels" BY MISTAKE FOR 6 YEARS.
  
  Seriously, "Customer Care" Steve... seriously? Do I REALLY sound like a mouth-breathing moron to you? Do you seriously expect me to believe that your nickle-and-diming putrid vulture of a company would fail to notice that they had an opportunity to slap additional charges on my bill?
  
  Even my 3-yr old can come up with a better lie than that.
  
  I would cancel the Basic, but they'll raise the cost of my Internet $20 - more than the cost of keeping a TV service I won't be watching.
  
  Now, Comcast is tryng to pull yet another bait-and-switch by re-naming themselves "Xfinity" and proclaiming, "Welcome to More!" Different name; same shi**y company.
  
  Because the "More" they're referring to is obviously 'more' crappy service, 'more' inflated fees for less, 'more' lies, and 'more' people who hate these greedy, lying, duplicitous, SOBs.
  
  I wish some law firm would start a class action suit to break the monopoly these slimy bastards have on their non-service. I'd sign on in a heartbeat.
  
  And don't EVEN get me started on Comcast's bulls*^t-filled blog!!! « less

  
  

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  22 Jul 2010 by User-Fdm71 on Amplicate - Link - Flag
• 

  We just ordered Comcast a few weeks ago, and already it's been a giant pain in the butt. Let me list our experiences over less than three weeks of service. A) We were promised a $150 WalMart gift card for activating the Triple Play package, but every time we call to claim it, no one answers or we get a LAUNDRY service on the phone! Comcast customer... more »

  We just ordered Comcast a few weeks ago, and already it's been a giant pain in the butt. Let me list our experiences over less than three weeks of service. A) We were promised a $150 WalMart gift card for activating the Triple Play package, but every time we call to claim it, no one answers or we get a LAUNDRY service on the phone! Comcast customer service says they have nothing to do with it, of course. B) They were supposed to install everything together. Instead, the techs showed up a week early, installed HALF the order, and then came back to do the last work on the 14th. Convenient, because I just found a tiny clause in the contract saying that everything has to be installed on the SAME day to get your gift card. C) On-Demand is a joke. Thirty-year-old movies still cost $2.99 to rent. Of the so-advertised thousands of free choices, 95% are things like SINGLE trivia questions or programs that show how to fold Origami. The free movies they DO offer are movies I doubt anyone has ever actually heard of. Total crap. When I called them to complain, I was told - get this - it would take about a YEAR to get all my On-Demand choices, AND most of them would only be available online. Naturally, I asked them why I am paying full price for a product that isn't being delivered in full...to which the rep could only answer that she was sorry for my frustration. Oh, and I should mention, it took the rep over half an hour to find out about the "about a year" time frame. Before that, all she kept saying was "some time soon". My advice? Stick with DirecTV. We never had any major problems with them, and their advertisements aren't lies! « less

  
  

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  21 Jul 2010 by User-Djr58 on Amplicate - Link - Flag
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  dosen't work. I've been on the phone with them trying to get phone service to work for over 140 minutes - and that's just today. I 100% agree that they suck. They can't figure out how to make a phone line work both inbound and outbound. Didn't alexander bell figure that out about 100 years ago? 5 people at comcast 100 years later can't seem to f... more »

  dosen't work. I've been on the phone with them trying to get phone service to work for over 140 minutes - and that's just today. I 100% agree that they suck. They can't figure out how to make a phone line work both inbound and outbound. Didn't alexander bell figure that out about 100 years ago? 5 people at comcast 100 years later can't seem to figure it out. FYI, the people were very nice and tried to help - I would hate to have to deal with me and my irate state - all to do with the fact the phone is tied to an alarm system and they didn't even tell us it wasn't working! « less

  
  

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  20 Jul 2010 by User-Fdx59 on Amplicate - Link - Flag
• 

  They ran new wires in my backyard. Upon cutting all the wires the threw all the excess stuff like the 4" square box in my backyard as well as the remnants of the cable pieces....total pigs. Not knowing the box was in my grass I ran it over with my lawnmower pieces flew out and broke my bay window. You think Comcast gave me a break or offered to fix... more »

  They ran new wires in my backyard. Upon cutting all the wires the threw all the excess stuff like the 4" square box in my backyard as well as the remnants of the cable pieces....total pigs. Not knowing the box was in my grass I ran it over with my lawnmower pieces flew out and broke my bay window. You think Comcast gave me a break or offered to fix my $500 lawnmower or repair my window NO!!!
  Another issue was they couldn't get a very good signal to my house, put in a booster... still not good enough. The technician said my brand new HDTV was the problem. The roof antenna gave me a better picture. After canceling thier service yesterday (finally) DISH came out and installed my new equipment. Picture is clear and it's almost like I have a new TV again. I can't believe I put up with thier terrible service for so long (5 years) Since I don't have the TV service anymore they jacked up my internet bill to $60 (was at $49) That will end this week. I highly recommend never doing business with such a crappy company!!! « less

  
  

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  19 Jul 2010 by User-Kft60 on Amplicate - Link - Flag
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  This is the worst experience with a company I ever had. Ever. I never write reviews but what they are doing is criminal. I had problems with: my cable, DVR and DSL service; cancelling my service; and closing out my billing. In chrono order, here's my experience: I ordered bundled service (DSL, phone, cable). On the first visit, the technician in... more »

  
  This is the worst experience with a company I ever had. Ever. I never write reviews but what they are doing is criminal. I had problems with: my cable, DVR and DSL service; cancelling my service; and closing out my billing. In chrono order, here's my experience: I ordered bundled service (DSL, phone, cable). On the first visit, the technician installed everything, though the DVR/cable box looked like it was from the 70's. He even told me I didn't have to go through the internet setup part because he took care of that already. He also told me my signal quality wasn't very good, owing to the quality of the existing coax cables from the previous Comcast customer at the address. A followup apppointment was made and I took another half day off from work for it. On the second visit, the (different) tech told me the COAX was fine. As for the actual equipment - my cable TV service would often fuzz over/pixellate and my DVR would freeze up and not respond to the remote - it would queue up commands and then execute them when/if the DVR unfroze. I had to reboot it at times. DVR-recoreded programs were usually unwatchable. I didn't watch much TV so that wasn't a major issue, but I work from home so the DSL IS important. About a week after it was installed, DSL service stopped working. I called and spent an hour with the technician on the phone. They found that the modem was in an "unprovisioned" state and they could not reprovision it (and it had to be done on their end, thay said). They said they'd send a tech out for this and for the bad cable. So I took half of the next day off for yet another tech visit. The third visit never happened. I waited for the tech visit window and called in when it seemed the tech was not coming. I was told there was no record of a scheduled visit, so I had wasted a half day off work for no reason. I went through another hour with a tech at that point trying fruitlessly to reprovision my modem again remotely from their end. No dice. So, I cancelled my service, well within the 30-day "customer satisfaction guarantee" window. And I mentioned this when I cancelled servcie, it was agreed I'd face no charges. I brought the equipment back to the Comcast center here in Chicago that has bulletproof glass - gee, I guess they take *some* proactive steps when they realize they are pissing off customers, no? Anyway I was told all the equipment was returned and marked as such. I was free and clear. Except, later I got a bill for service. So, I called and explained that this was within the 30-day customer satisfaction guarantee window, and the person in the belling dep't agreed and told me the bill was taken care of. But the bill kept coming. So I called again, and when I called again they saw that my cancellation was within the 30-day window, but they couldn't do anything about it. I was told I had to go to a customer service center to take care of the billing problem. So I took the last half of the day off and took a bus to the nearest service center. After waiting in line for a while, I gave the bill to someone there. They told me it was taken care of. Soon after this, I moved and had my mail forwarded. Some late mail arrived and I opened it to find - I had been sent to collections over this bill. That's where I am as of today. Nothing but sh**t from this company. I took a lot of time off from my job (I'm a project engineer in IT and we are understaffed so this wasn't easy or good). My credit has been tarnished by a company full of unaccountable morons. I have bad memories that make my blood pressure shoot up. And I have too much to do in my life to make dealing with this company my fulltime job. « less

  
  

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  18 Jul 2010 by User-Qxj86 on Amplicate - Link - Flag
• 

  My internet at home is almost always down (Sad thing is that I'm used to connection constantly dropping, I hope I can post this before it drops again). We have Comcast at my job and their commission hungry contractors disconnected our internet when they were only supposed to disconnect our cable. My company was without internet and email for 6 hour... more »

  My internet at home is almost always down (Sad thing is that I'm used to connection constantly dropping, I hope I can post this before it drops again). We have Comcast at my job and their commission hungry contractors disconnected our internet when they were only supposed to disconnect our cable. My company was without internet and email for 6 hours thanks to the so called business support that apparently takes even longer than residential support. COMCAST SUCKS!!!!!!!!!!!!!!!!! « less

  
  

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  18 Jul 2010 by Dmorris8186 on Amplicate - Link - Flag
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  The last six service techs (over ten years) that have diagnosed my signal problems have told me the problem is in the main line. In over tens years the problem has NEVER been inside my home. They would change the splitters to "try and get me by until the line crew could be there". The line crew has NEVER shown up. The last tech was told to put an ... more »

  The last six service techs (over ten years) that have diagnosed my signal problems have told me the problem is in the main line. In over tens years the problem has NEVER been inside my home. They would change the splitters to "try and get me by until the line crew could be there". The line crew has NEVER shown up. The last tech was told to put an amplifier on my cable which boosted my signal to a MINUS 2dbmv. Their "standard" is a plus16dbmv. Now I sit here with between a 1 to 2 mbps internet connection which is supposed to be 12mbps waiting once again for the tech to show up on Monday.
  Three of their techs have privately told me to call and bitch and to continue calling until they send the line crew out. Still nothing. I'm one of four people on our own line and I'm positive that it's not cost effective for them to hassle with it. Great techs, lousy service, lousy signal. « less

  
  

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  16 Jul 2010 by User-Kfw93 on Amplicate - Link - Flag
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  I was a Compcast customer for over ten years. The services was never great. In the past year and a half, I have had at least one outage each day. My living room box has not worked since November 2009. I write this in July 2010. They came out four times to allegedly fix it. Not once was I offered a dollar in compensation for lost service. Thei... more »

  I was a Compcast customer for over ten years. The services was never great. In the past year and a half, I have had at least one outage each day. My living room box has not worked since November 2009. I write this in July 2010. They came out four times to allegedly fix it. Not once was I offered a dollar in compensation for lost service. Their prices are outrageous and the product inferior. And when I disconnected, I had to return the boxes myself to their inconveniently located main office in a horrible neighborhood. I switched happily to Dish. Barbara Charles, Philadelphia, PA « less

  
  

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  15 Jul 2010 by User-Vds03 on Amplicate - Link - Flag
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  Agreed....it's an amazing company for how little they take customer issues. Just this week, we received two new digital boxes and one HD box. When I called to set them up, Comcast had no record of the equipment. That alone is amazing--they sent it, via UPS. A month ago, they sent a letter saying we would finally be receiving CNBC-HD, but today ... more »

  Agreed....it's an amazing company for how little they take customer issues. Just this week, we received two new digital boxes and one HD box. When I called to set them up, Comcast had no record of the equipment. That alone is amazing--they sent it, via UPS. A month ago, they sent a letter saying we would finally be receiving CNBC-HD, but today when I emailed them, a rep. wrote back saying that it is currently not available (something I could see on the Web page), and that I need to call or start an online chat to see if it would ever be. The HD box is still not working, btw, after four calls. A rep. is supposed to come tonight--b/w 5 and 7. We'll see. « less

  
  

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  14 Jul 2010 by User-Wks32 on Amplicate - Link - Flag
• 

  Class action suit for fraud anyone?

  Class action suit for fraud anyone? « less

  
  

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  + View 1 more comment - Hide all | 13 Jul 2010 by User-Tgv16 on Amplicate - Link - Flag

  Why are we all sitting around bitching? With all the websites venting over the fraud that Comcast perpetrates I say three words. CLASS ACTION SUIT. I have been with Comcast for 30 days and I don't want to sit around fuming because I was ripped off and lied to. Between this site and the other Comcast hating sites, I say let's file a suit. With 1000s... more »

  Why are we all sitting around bitching? With all the websites venting over the fraud that Comcast perpetrates I say three words. CLASS ACTION SUIT. I have been with Comcast for 30 days and I don't want to sit around fuming because I was ripped off and lied to. Between this site and the other Comcast hating sites, I say let's file a suit. With 1000s of people demanding their money back because they have been lied to and given crappy options we could hurt and get a little satisfaction. There must be a few attorneys out there. Let's kick butt! « less

  
  

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  13 Jul 2010 by User-Tgv16 on Amplicate - Flag
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  I think Comcast sucks because they are dumb. They refuse to remove the voice service that I do not use from my bill unless I return a modem that I never received. Our bills are over $200/MONTH and our cable boxes RARELY work. Their Contractors never show up, so we always have to go to the office to pick up/exchange equipment AND connect it ourse... more »

  I think Comcast sucks because they are dumb. They refuse to remove the voice service that I do not use from my bill unless I return a modem that I never received. Our bills are over $200/MONTH and our cable boxes RARELY work. Their Contractors never show up, so we always have to go to the office to pick up/exchange equipment AND connect it ourselves. I should be on their payroll. « less

  
  

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  13 Jul 2010 by User-Vzd19 on Amplicate - Link - Flag
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  After 4.5 years of being a loyal advocate/customer of Comcast, they increased my rates by 50% and told me it was because I was on a 1 year promotion. They then sent me to collections when I disputed it with them and asked them to send me proof that I was on a promotion. Note: If they had not done this, I would still be a customer of theirs. S... more »

  After 4.5 years of being a loyal advocate/customer of Comcast, they increased my rates by 50% and told me it was because I was on a 1 year promotion. They then sent me to collections when I disputed it with them and asked them to send me proof that I was on a promotion.
  
  Note: If they had not done this, I would still be a customer of theirs. So, they got an extra $141 from me, but miss out on $110 a month since 4/1/2010. « less

  
  

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  13 Jul 2010 by George-D6cb9a on Amplicate - Link - Flag
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  Can access some shows in on demand for channels that I pay for but not all. Three calls to support nets me three different reasons why and none of them make sense. Their own support staff couldn't even pull up the list of channels that I should have yet I did it in 2 seconds on their own web site. Now they tell me that I don't have digital cable... more »

  Can access some shows in on demand for channels that I pay for but not all. Three calls to support nets me three different reasons why and none of them make sense. Their own support staff couldn't even pull up the list of channels that I should have yet I did it in 2 seconds on their own web site. Now they tell me that I don't have digital cable yet I have been paying for digital cable for over a year. It would be funny if it weren't so sad. I did love the techs reaction when I told my wife to call direct tv on the other line though. Hulu is looking better and better. « less

  
  

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  13 Jul 2010 by User-Dsr30 on Amplicate - Link - Flag
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  Comcast is a piece of shit and they son't know what they are doing. I have a summer house and it has been 3 weeks and still now service even though the techs came out 3 times. I hate them and can't wait until someone replaces you. YOU SUCK!

  Comcast is a piece of shit and they son't know what they are doing. I have a summer house and it has been 3 weeks and still now service even though the techs came out 3 times. I hate them and can't wait until someone replaces you.
  
  YOU SUCK! « less

  
  

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  12 Jul 2010 by User-Twz15 on Amplicate - Link - Flag
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  Every day from 2 to 4 PM the Internet slows to a crawl.....the "technicians" say that something in our area is flooding the network with packets and slowing everything down, but they can't pinpoint what it is. How stupid can you get? If someone is on the network in the area flooding the network, hook up a packet sniffer and trace the packet back ... more »

  Every day from 2 to 4 PM the Internet slows to a crawl.....the "technicians" say that something in our area is flooding the network with packets and slowing everything down, but they can't pinpoint what it is. How stupid can you get? If someone is on the network in the area flooding the network, hook up a packet sniffer and trace the packet back to the mac address of the modem that's registered to the Comcast network, then cross-reference it to the address that owns it. THAT SIMPLE. « less

  
  

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  10 Jul 2010 by User-Dvk68 on Amplicate - Link - Flag
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  They have been in business for years, yet they still fail to get ANYTHING right. It must be nice to be in a position where you can offer the worst service imaginable yet retain your customers. Apparently We suck as much as they do because of our addiction to the crap they broadcast.

  They have been in business for years, yet they still fail to get ANYTHING right. It must be nice to be in a position where you can offer the worst service imaginable yet retain your customers. Apparently We suck as much as they do because of our addiction to the crap they broadcast. « less

  
  

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  10 Jul 2010 by User-Dnk36 on Amplicate - Link - Flag
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  ok i just cleaned/wipe my hard drive clean and everything after 22hrs i had to do it again comcast is doing a upgrade in my area bull down grade internet goes out in every way it even shuts off my computer no it not the sites i visit because i visited them before and the phone and tv go out every day

  ok i just cleaned/wipe my hard drive clean and everything after 22hrs i had to do it again comcast is doing a upgrade in my area bull down grade internet goes out in every way it even shuts off my computer no it not the sites i visit because i visited them before and the phone and tv go out every day « less

  
  

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  10 Jul 2010 by Mike-024f18 on Amplicate - Link - Flag
• 

  They destroyed hulu

  They destroyed hulu « less

  
  

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  08 Jul 2010 by User-Grw29 on Amplicate - Link - Flag
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  My one year promotional bundle for internet and cable was $65, and now that the year is up they want to charge me $140 for the same exact service! On top of that, I went to turn in my equipment just 2 days early to avoid getting sucked into the next months billing cycle. Despite having made all of my payments, they said that turning in the equipmen... more »

  My one year promotional bundle for internet and cable was $65, and now that the year is up they want to charge me $140 for the same exact service! On top of that, I went to turn in my equipment just 2 days early to avoid getting sucked into the next months billing cycle. Despite having made all of my payments, they said that turning in the equipment early would result in a $75 early termination fee. If I turn it in after the date I get charged for the next billing cycle. My only option is to turn it in on Saturday July 10th. They close at 2pm. That leaves me with a four hour window to return it without having to pay anything. People have better things to do! « less

  
  

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  07 Jul 2010 by User-Xcw89 on Amplicate - Link - Flag
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  I had Dish and never had a problem but I then had to move and Comcast was the only monopolizing option. Now when the box does work I can get four or five scrambled timed out channels. I'd rather eat a bullet than deal with customer service one more time.

  I had Dish and never had a problem but I then had to move and Comcast was the only monopolizing option. Now when the box does work I can get four or five scrambled timed out channels. I'd rather eat a bullet than deal with customer service one more time. « less

  
  

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  06 Jul 2010 by User-Bnf91 on Amplicate - Link - Flag
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  The numbers don't lie, Comcast truly is the worst company in America. Complete stranglehold of local markets enforce their monopoly of service and cash flow. Quite frankly their billing policies should serve as the basis of Wall Street reform, never in my life have I seen so many back-door penalties for literally anything you attempt to do to sort ... more »

  The numbers don't lie, Comcast truly is the worst company in America. Complete stranglehold of local markets enforce their monopoly of service and cash flow. Quite frankly their billing policies should serve as the basis of Wall Street reform, never in my life have I seen so many back-door penalties for literally anything you attempt to do to sort out any problems with any of their services. Another interesting note I found, according to the Consumer Satisfaction Index for 2004 and 2007 they managed to beat out the fucking IRS for bad service. If that's not a red flag I have no idea what is. « less

  
  

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  05 Jul 2010 by User-Zfs87 on Amplicate - Link - Flag
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  I have a 2family house but comcast only has one account availability at that location (service form record)() I have try 3 time to get this fix comcast has not fix there computer. try 2years age but no luck, trying again 1 year ago but no luck. trying again on 7/2/10 keep telling me working on it but I do not believe them any more and ask for a sup... more »

  I have a 2family house but comcast only has one account availability at that location (service form record)() I have try 3 time to get this fix comcast has not fix there computer. try 2years age but no luck, trying again 1 year ago but no luck. trying again on 7/2/10 keep telling me working on it but I do not believe them any more and ask for a supervisor to call me back but NO LUCK.
  YOU SUCK « less

  
  

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  05 Jul 2010 by User-Nwy24 on Amplicate - Link - Flag
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  Comcast is just the symptom. This is what's wrong with America. You can't believe anything a beaurocrat tells you, and whether it's the Federal Government or a private company doesn't matter any more. There is a complete breakdown of communication and a corporate culture of lying. They make it your problem that they can't function instead of ta... more »

  Comcast is just the symptom. This is what's wrong with America. You can't believe anything a beaurocrat tells you, and whether it's the Federal Government or a private company doesn't matter any more. There is a complete breakdown of communication and a corporate culture of lying. They make it your problem that they can't function instead of taking responsibility for their own actions because that would cost more. There nothing but greed, a total lack of integrity, and they seem to take joy in being dishonest. What a shame! And too bad Verizon is no better. « less

  
  

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  03 Jul 2010 by User-Bhw28 on Amplicate - Link - Flag
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  I had decent service from comcast until about a month ago, then things went to hell. I called the service line, of course the first option of which is how to make a payment. Not how can we help you, but how can we bleed you a little more. Like all other companies, they make it very simple to give them more money. After the requisite wait, I was abl... more »

  I had decent service from comcast until about a month ago, then things went to hell. I called the service line, of course the first option of which is how to make a payment. Not how can we help you, but how can we bleed you a little more. Like all other companies, they make it very simple to give them more money. After the requisite wait, I was able to speak with a person. It was fairly obvious that this guy hated his job, and was probably tired of selling the company line. Once I convinced him that yes, my modem was plugged in, no, the cat did not chew on any cables, and all the obvious dribble, he set up a technician to come to the house. Since I work at home their ridiculous service window was no problem, and sure enough the guy showed up only an hour past the window. The technician quickly said that I needed to make a coax home run from the first splitter to my modem. I stated that my connections had been working for about a year with no trouble, so why the problem now? He said that the guys in the main office are always adjusting things to maximize service to their customers, and they may have adjusted my signal strength. I told him to call the aforementioned guys and tell them to crank up the juice a bit, and get me up and running again. The response was that he had no control over that issue. Being the nice guy that I am I tried to fix things on my end. Installed a premium two way splitter first, running one leg directly to the modem then the other to a splitter for the TV's Still the same problem.
  
  The problem is obvious to me. GREED. Lets sign up everyone we can, whether we can serve them or not. just like the problem at BP, and all of the other companies with capitalist assholes whose divorcee wives cant seem to get along on a measly million a week.
  
  GREED of the senators and congressman that get paid off by BP and Comcast and all the other conglomerate's to not properly regulate the greedy SOB's that run these companies. Then they have the nerve to steal from the taxpayers to bail them out of their greedy decisions.
  
  My problem showed up right about the time I refused to upgrade my service. If someone tries to tell me that this is coincidence, I have some ocean front property to sell them in Arizona, right next to George Strait's place. « less

  
  

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  02 Jul 2010 by User-Zms53 on Amplicate - Link - Flag
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  Control Control Control!!!!! More and more then service goes down, options are removed and the PRICE GOES UP!!!!!! I would love to see tihs TYPE of company be out of business. Hello Comcast!!!! You exist to SERVE you customers, not the other way around

  Control Control Control!!!!! More and more then service goes down, options are removed and the PRICE GOES UP!!!!!!
  
  I would love to see tihs TYPE of company be out of business.
  
  Hello Comcast!!!! You exist to SERVE you customers, not the other way around « less

  
  

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  02 Jul 2010 by User-Vxg34 on Amplicate - Link - Flag
• 

  They make the prices up as they go along. Each person, different price. If they speak English.

  They make the prices up as they go along. Each person, different price. If they speak English. « less

  
  

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  02 Jul 2010 by User-Nkr38 on Amplicate - Link - Flag
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  I am a comcast customer for the past 11 years with Basic Cable Service. I was able to access the local channels in HD for the past one year on my HDTV. With in the last 20 days all the HD channels disappeared and they are forcing me to the digital service to get to these channels and want to charge me $40 /mo more than what I pay now. They also men... more »

  I am a comcast customer for the past 11 years with Basic Cable Service. I was able to access the local channels in HD for the past one year on my HDTV. With in the last 20 days all the HD channels disappeared and they are forcing me to the digital service to get to these channels and want to charge me $40 /mo more than what I pay now. They also mentioned that FCC asked them to move to digital and give them an option to charge extra money from users like us. Are we living in America or some where else. « less

  
  

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  30 Jun 2010 by User-Dnz34 on Amplicate - Link - Flag
• 

  We are on our 3rd DVR in a month and it is the worst. Took it out of the bag and found the front bezel all chipped up and the coax connection bent in back. It takes 30 seconds to change a channel and freezes after awhile so you can't even turn it off (have to pull the plug), Obviously turned in by someone else and not checked. When we take it back ... more »

  We are on our 3rd DVR in a month and it is the worst. Took it out of the bag and found the front bezel all chipped up and the coax connection bent in back. It takes 30 seconds to change a channel and freezes after awhile so you can't even turn it off (have to pull the plug), Obviously turned in by someone else and not checked. When we take it back they will give it to someone else. « less

  
  

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  27 Jun 2010 by User-Cbk78 on Amplicate - Link - Flag
• 

  They jammmed this new 'box' down my throat because I now need one to waych anything but the basic. No clock available, no ability to edit channels,can't transfer it to another TV without going through the hassle of reinitializing on that TV. Comcast should be sold for scrap and the worthless employees should be sent to the unemployment line. Top br... more »

  They jammmed this new 'box' down my throat because I now need one to waych anything but the basic. No clock available, no ability to edit channels,can't transfer it to another TV without going through the hassle of reinitializing on that TV. Comcast should be sold for scrap and the worthless employees should be sent to the unemployment line. Top brass doesn't give a shit and employees care even less. WORTHLESS BLOODSUCKERS!!! PISS POOR SERVICE, and LIARS. « less

  
  

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  27 Jun 2010 by User-Dcm58 on Amplicate - Link - Flag
• 

  comcast sucks,they are crooks thier servive sucks.internet speed down, prices up. its almost impossible to talk to them,then you finely to to somebody they dont know what they are doing.i will be dropping comcast as soon as i get dish.my advice is to drop comcast and go to dish.

  comcast sucks,they are crooks thier servive sucks.internet speed down, prices up. its almost impossible to talk to them,then you finely to to somebody they dont know what they are doing.i will be dropping comcast as soon as i get dish.my advice is to drop comcast and go to dish. « less

  
  

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  26 Jun 2010 by User-Vdh42 on Amplicate - Link - Flag
• 

  Had a recent horrible Comcast experience, thought I'd share how I got it resolved. I was having an account problem that had me on the phone and on chat for hours, communicated with 10+ different people, never got promised follow-ups, and email requests literally begging for help or escalation were ignored or responded to by telling me to do things... more »

  Had a recent horrible Comcast experience, thought I'd share how I got it resolved. I was having an account problem that had me on the phone and on chat for hours, communicated with 10+ different people, never got promised follow-ups, and email requests literally begging for help or escalation were ignored or responded to by telling me to do things that had already failed.
  
  As a last gasp effort, I saw the "E-mail Rick" link as the last option on the Contact Us page on comcast.net. Didn't know who Rick was (turns out he's the VP of Customer Service or something like that), but gave it a shot. About 4 hours later, I got a call from someone at the "Corporate Office" who had researched the problem and fixed it. She confirmed she was responding to my "Email Rick" submission.
  
  My problem was one that should have been easy to resolve through normal channels, and the fact that something like this had to be escalated by me (instead of being done by one of the MANY "regular" Comcast service people I talked to) shows how deeply flawed customer service at Comcast is. But good to know this channel exists- seems like a way to reach someone who has the ability to make decisions and provide real help.
  
  Anyway if I had know about this channel I would have used it a week ago and saved a lot of aggravation, so hopefully it can help someone else... « less

  
  

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  25 Jun 2010 by User-Qbd42 on Amplicate - Link - Flag
• 

  Because they are money grabbing and don't give a damb about thier customers!.. They are obtrusive, ad / commercial subsurvient and complete undeniable crooks!

  Because they are money grabbing and don't give a damb about thier customers!.. They are obtrusive, ad / commercial subsurvient and complete undeniable crooks! « less

  
  

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  + View 1 more comment - Hide all | 24 Jun 2010 by User-Wfg71 on Amplicate - Link - Flag

  Not only do they advertise that you get XXX amount of channels to view.. but they don't tell you that most of those channels are duplicate airings! We were watching 'Lady Sings the Blues' this evening (6/24/10) on channel 414 PLDHD when all of a sudden a commercial comes on... THE BLOODY COMMERCIAL JUST ABOUT BLASTED US OUT OF OUR SEATS! This ... more »

  Not only do they advertise that you get XXX amount of channels to view.. but they don't tell you that most of those channels are duplicate airings!
  We were watching 'Lady Sings the Blues' this evening (6/24/10) on channel 414 PLDHD when all of a sudden a commercial comes on... THE BLOODY COMMERCIAL JUST ABOUT BLASTED US OUT OF OUR SEATS!
  
  This was exttemely and totally unacceptable!
  When is the FCC or any other entity going to police this crap! I hate cable and feel I am being robbed because of all the commercials and ads..
  
  IF THEY WANT ME TO WATCH THOSE ADS/COMMERCIALS THAT THEY INNUNDATE US WITH.. THEN PAY ME!
  
  I'm sick of being taken advantage of!
  
  CANCEL YOUR SERVICE... SO YOU LIVE WITHOUT IT FOR AWHILE UNTIL YOU FIND SOMETHING BETTER... CANCEL IT!
  
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  24 Jun 2010 by User-Wfg71 on Amplicate - Flag
• 

  I'd like to have a shoot a fuckin comcast employee in the face day. Since we got comcast about 3 months ago we have literally been down over 1000 times. They send a guy out to our house who talks about noise on the line and changes a connection & i dc like 10 minutes after he leaves. They cant simply tell you that the service you pay $130 for they ... more »

  I'd like to have a shoot a fuckin comcast employee in the face day. Since we got comcast about 3 months ago we have literally been down over 1000 times. They send a guy out to our house who talks about noise on the line and changes a connection & i dc like 10 minutes after he leaves. They cant simply tell you that the service you pay $130 for they can treally provide.
  
  I would like names & addresses of comcast employyes pls « less

  
  

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  24 Jun 2010 by User-Qdh73 on Amplicate - Link - Flag
• 

  Annual rate increases without a corresponding increase in services. Commercials that state "More HD than satellite", but offer only a fraction of the HD channels ofeered by DishNetwork and Direct TV.

  Annual rate increases without a corresponding increase in services. Commercials that state "More HD than satellite", but offer only a fraction of the HD channels ofeered by DishNetwork and Direct TV. « less

  
  

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  23 Jun 2010 by User-Mqc68 on Amplicate - Link - Flag
• 

  I would never go with comcast... I would find another way - which I have in fact. NO WAY COMCAST IS THE DEVIL.

  I would never go with comcast... I would find another way - which I have in fact. NO WAY COMCAST IS THE DEVIL.
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  23 Jun 2010 by Womandlux on Amplicate - Link - Flag
• 

  Comcast is the worst company in America. Their "customer service" is a joke and their "technicians" have no idea what they're talking about. If you really want a detailed description of why i hate them so much, visit randomactsofdouchebaggery.blogspot.com and read about my "lovely" interactions with ComCrap!

  Comcast is the worst company in America. Their "customer service" is a joke and their "technicians" have no idea what they're talking about. If you really want a detailed description of why i hate them so much, visit randomactsofdouchebaggery.blogspot.com and read about my "lovely" interactions with ComCrap! « less

  
  

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  23 Jun 2010 by User-Wmy31 on Amplicate - Link - Flag
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  To the guy who says he's looking for a new apartment...REALLY? You're going to up and move to a new place JUST because you can't get decent cable? You're gonna pack up, move to another town, just so you can get some cable? If you don't like your service, you DON'T HAVE TO HAVE IT. Turn off your cable, use the money you saved from doing that to ... more »

  To the guy who says he's looking for a new apartment...REALLY? You're going to up and move to a new place JUST because you can't get decent cable? You're gonna pack up, move to another town, just so you can get some cable? If you don't like your service, you DON'T HAVE TO HAVE IT. Turn off your cable, use the money you saved from doing that to buy yourself a DVD player, and become a Netflix subscriber...oh, wait. You need the Internet for that. Stop complaining like a f**king baby and do something about it. That's the problem with you people. You want everyone to make it all better FOR YOU, instead of taking the initiative. Lazy sons of a bitches. « less

  
  

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  23 Jun 2010 by User-Txz45 on Amplicate - Link - Flag
• 

  Some of you have real problems, and that sucks, but the rest of you need to shut the hell up and stop complaining. Cable and Internet are NOT necessities, they are commodities. If you hate it, then stop using it. Otherwise, take your lumps and eat shit.

  Some of you have real problems, and that sucks, but the rest of you need to shut the hell up and stop complaining. Cable and Internet are NOT necessities, they are commodities. If you hate it, then stop using it. Otherwise, take your lumps and eat shit. « less

  
  

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  22 Jun 2010 by User-Sbm26 on Amplicate - Link - Flag
• 

  Did you ever wonder where the "Slowskys" went? Those cute little turtles went to workat Comcast! Slow service, slow to fix anything, slow internet, slow answering the phone. Unfortuately, the Slowskys don't work in billing, save for maybe if they overbill you. FIOS, please get to my house soon!

  Did you ever wonder where the "Slowskys" went? Those cute little turtles went to workat Comcast! Slow service, slow to fix anything, slow internet, slow answering the phone. Unfortuately, the Slowskys don't work in billing, save for maybe if they overbill you. FIOS, please get to my house soon! « less

  
  

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  22 Jun 2010 by User-Grz97 on Amplicate - Link - Flag
• 

  Every 2 days they get the service goes down in my city for 1 different reason. One time they thought I had 2 contracts, another time they cut a fiber-optic cable, and another time they accidentally shut us off. This is bull crap.

  Every 2 days they get the service goes down in my city for 1 different reason. One time they thought I had 2 contracts, another time they cut a fiber-optic cable, and another time they accidentally shut us off. This is bull crap. « less

  
  

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  22 Jun 2010 by Mitchell-F029b9 on Amplicate - Link - Flag
• 

  My service is out more than it works. My DVR hasnt worked for weeks, but they keep charging me. My last service appt. (Sat June 19th) I was scheduled an appt, I had to wait 3 days, and my time window was 8am-10pm. Unacceptable! To say Comcast sucks, is not strong enough. They are liars and crooks, and exploiting the fact they have a monopoly. I jus... more »

  My service is out more than it works. My DVR hasnt worked for weeks, but they keep charging me. My last service appt. (Sat June 19th) I was scheduled an appt, I had to wait 3 days, and my time window was 8am-10pm. Unacceptable!
  To say Comcast sucks, is not strong enough. They are liars and crooks, and exploiting the fact they have a monopoly. I just saw one of the new customer service commercials. It almost made me puke! LIARS!! Its a shame to see so many people being treated as I have been. « less

  
  

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  22 Jun 2010 by User-Jrs61 on Amplicate - Link - Flag
• 

  Hate Comcast, but they seem to have a monopoly on the cable business in my area. If we want cable, we have to have crappy Comcast service... or move. I'm looking for a new apartment now.

  Hate Comcast, but they seem to have a monopoly on the cable business in my area. If we want cable, we have to have crappy Comcast service... or move. I'm looking for a new apartment now. « less

  
  

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  21 Jun 2010 by User-Tyq48 on Amplicate - Link - Flag
• 

  I wish there were more service providers out there...comcast is way overpriced, unreliable, and to top it off their billing absolutely SUCKS! Every month I am on the phone with them...

  I wish there were more service providers out there...comcast is way overpriced, unreliable, and to top it off their billing absolutely SUCKS! Every month I am on the phone with them... « less

  
  

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  20 Jun 2010 by User-Gfj57 on Amplicate - Link - Flag
• 

  Computer email is HORRIBLE - takes 3 times as long to come up as other email programs. Now my messages are getting jumbled and I KNOW I DIDN'T TYPE THEM THAT WAY because I checked with some recipients of my emails who verified that they got them the way I typed them but Comcast's email had them all jumbled up in my email account. Also, when you c... more »

  Computer email is HORRIBLE - takes 3 times as long to come up as other email programs. Now my messages are getting jumbled and I KNOW I DIDN'T TYPE THEM THAT WAY because I checked with some recipients of my emails who verified that they got them the way I typed them but Comcast's email had them all jumbled up in my email account. Also, when you call you can't get a person on the phone who speaks without a ghetto slang and attitude - it is disgustiing. I very well may switch VERY soon! « less

  
  

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  19 Jun 2010 by User-Gfm16 on Amplicate - Link - Flag
• 

  Comcast does suck. they overchared me 31 dollars in january, and every time I get the credit of 31 on my bill, mysteriously, bs charges of 31 dollars appear on the next bill for services, i never had, to make sure i dont get my credit. if they dont give me the best pricing available, meaning the most latest promotion, i will be going to dish, and a... more »

  Comcast does suck. they overchared me 31 dollars in january, and every time I get the credit of 31 on my bill, mysteriously, bs charges of 31 dollars appear on the next bill for services, i never had, to make sure i dont get my credit. if they dont give me the best pricing available, meaning the most latest promotion, i will be going to dish, and att for internet. « less

  
  

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  19 Jun 2010 by User-Jry76 on Amplicate - Link - Flag
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  Their customer service people take forever to tell you that they can't do anything for you, except to schedule an appointment that won't take place for at least 4 days. Meanwhile, we have no internet and no home phone (VOIP). When appointment day rolls around, they try to weasel out of coming via an automated phone call. When they do manage to c... more »

  Their customer service people take forever to tell you that they can't do anything for you, except to schedule an appointment that won't take place for at least 4 days. Meanwhile, we have no internet and no home phone (VOIP). When appointment day rolls around, they try to weasel out of coming via an automated phone call. When they do manage to come around, they don't fix the problem, and you're back to square one with their customer no-service people.
  
  Comcast - you really are horrible, and you're a monopoly in our area. Luckily, we're moving to a place where there's some competition - and you definitely will NOT be getting our business. « less

  
  

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  18 Jun 2010 by User-Vnp63 on Amplicate - Link - Flag
• 

  They are pushing against net neutrality, so they charge us for getting onto highly used websites like google, facebook, amazon, espn, twitter and anyone else they feel they can charge for. If they can beat net neutrality, they'll charge us for "packages" of web sites the same way they do for cable television. We'll have the basic package, the sta... more »

  They are pushing against net neutrality, so they charge us for getting onto highly used websites like google, facebook, amazon, espn, twitter and anyone else they feel they can charge for. If they can beat net neutrality, they'll charge us for "packages" of web sites the same way they do for cable television.
  We'll have the basic package, the standard and the premium package - all sites chosen by them, of course. - For which we'll pay over and above what our internet already costs. COMCAST SUCKS! « less

  
  

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  + View 1 more comment - Hide all | 18 Jun 2010 by User-Fcy37 on Amplicate - Link - Flag

  I have multiple phone lines , and I signed up for their service that includes Internet, phone service and TV in April and so far they have not gotten the phone service right yet, and its mid-June. The first number (my main number!) has people able to call in, but on my system its dead, and I can't call out on it. When I call my main number from my... more »

  I have multiple phone lines , and I signed up for their service that includes Internet, phone service and TV in April and so far they have not gotten the phone service right yet, and its mid-June. The first number (my main number!) has people able to call in, but on my system its dead, and I can't call out on it. When I call my main number from my cell phone, it shows up as a completely different number on my caller id!!! They obviously don't have a clues about what they're doing. Have been calling to get it fixed since the cutover, but all I get is "we'll send someone out" and then nobody shows up. They said that when I called again today. We'll see. « less

  
  

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  18 Jun 2010 by User-Fcy37 on Amplicate - Flag
• 

  They block bittorrent. That right there is enough to prove that Comcast sucks. Let me say that again: They are blocking a completely legal protocol. Comcast sucks. Get a new ISP, you say? Alright, let me just call my local high speed internet provider that isn't Comcast. Hm, what are my options? Comcast is one. Oh, and there's always Comcast! That'... more »

  They block bittorrent. That right there is enough to prove that Comcast sucks. Let me say that again: They are blocking a completely legal protocol. Comcast sucks. Get a new ISP, you say? Alright, let me just call my local high speed internet provider that isn't Comcast. Hm, what are my options? Comcast is one. Oh, and there's always Comcast! That's right, Comcast has a monopoly in my area. I'm sure I'm not alone in this. Competition is a lie. « less

  
  

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  18 Jun 2010 by User-Pdk10 on Amplicate - Link - Flag
• 

  Wow. I don't think I've ever experienced such rudeness and lack of help from a company before until I dealt with suck-ass Comcast. The best part, it's been over a year since they've refused to bury a cable line in the yard and now all the neighborhood kids are playing around with it. Maybe a child has to die before they realize how much they suc... more »

  Wow. I don't think I've ever experienced such rudeness and lack of help from a company before until I dealt with suck-ass Comcast. The best part, it's been over a year since they've refused to bury a cable line in the yard and now all the neighborhood kids are playing around with it. Maybe a child has to die before they realize how much they suck...but I doubt it. Way to go Comcast! You really, really suck. « less

  
  

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  17 Jun 2010 by User-Wrg68 on Amplicate - Link - Flag
• 

  CUSTOMER SERVICE LOOK IT UP ! P.S Get a clue most people can Add ! I just got over billed by 400 plus dollars and if I did not question the bill and just paid it they would have just taken my money . Not only is your customer service the worst you people have NO MORALS !

  CUSTOMER SERVICE LOOK IT UP ! P.S Get a clue most people can Add ! I just got over billed by 400 plus dollars and if I did not question the bill and just paid it they would have just taken my money . Not only is your customer service the worst you people have NO MORALS !
  
  
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  17 Jun 2010 by User-Zwb17 on Amplicate - Link - Flag
• 

  their billing is way over priced. crappy channels, have to pay for "premium" HD, on demand sort of works and they charge for EVRYTHING. i bet next thing they try is to charge you per foot of coax in your house. best of all they did not care that I was going to turn them off. the best defense they had was "our signal is better than satellite". i ha... more »

  their billing is way over priced. crappy channels, have to pay for "premium" HD, on demand sort of works and they charge for EVRYTHING. i bet next thing they try is to charge you per foot of coax in your house. best of all they did not care that I was going to turn them off.
  
  the best defense they had was "our signal is better than satellite". i have a lot more troble now than I did with satellite. But alas no more! I have seen the light and will be free of the albatross that is comcast come July 1! « less

  
  

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  16 Jun 2010 by User-Cjq21 on Amplicate - Link - Flag
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  Fuck comcast... they are a bunch of lazy pigs... my internet is always down. The service consistently disconnects.

  Fuck comcast... they are a bunch of lazy pigs... my internet is always down. The service consistently disconnects. « less

  
  

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  15 Jun 2010 by User-Srg80 on Amplicate - Link - Flag
• 

  Comcast is the worst out there..by far. They just increased my rates by $50 when I already because my 6 month promotion ended. I have been so unhappy with their service, their guide, their DVR capabilities, the speed of changing channels. It's such garbage. If you have a choice, trust me stay away from Comcast. I just called to cancel. They ... more »

  Comcast is the worst out there..by far. They just increased my rates by $50 when I already because my 6 month promotion ended. I have been so unhappy with their service, their guide, their DVR capabilities, the speed of changing channels. It's such garbage. If you have a choice, trust me stay away from Comcast. I just called to cancel. They would not budge on bringing down my rate. They would rather lose me ($160/month) than bring my rate back to where it has been for the past 6 months ($129). So long Comcast. Your competition will prevail. « less

  
  

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  14 Jun 2010 by User-Dxg06 on Amplicate - Link - Flag
• 

  if comcast was a person, he would've been buried alive years ago!

  if comcast was a person, he would've been buried alive years ago! « less

  
  

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  14 Jun 2010 by Rafe-D3652c on Amplicate - Link - Flag
• 

  Comcast sucks because....They have a monopoly on service in my town. They only care about luring in new customers with deals,once they've got you ,they say screw you. Their bills are full of bs hidden charges. They need competition to keep them in check. Their service dept.and help website is a joke.Their commercials spouting rubbish about "bundle... more »

  Comcast sucks because....They have a monopoly on service in my town. They only care about luring in new customers with deals,once they've got you ,they say screw you. Their bills are full of bs hidden charges. They need competition to keep them in check. Their service dept.and help website is a joke.Their commercials spouting rubbish about "bundled deals" are misleading and false.Once the feds are done with everyone's favorite oil giant, they need to come in and get their boot on the neck of Comcast !!! « less

  
  

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  12 Jun 2010 by User-Fny60 on Amplicate - Link - Flag
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  Comcast just lost all of my emails. I contacted support and they said it was because we changed addresses, three years ago. The on-line chat support said they could not be retrieved. The support person on the phone said they could have someone look into it, but it would take 24 hours or maybe longer. These are our business emails. This is horr... more »

  Comcast just lost all of my emails. I contacted support and they said it was because we changed addresses, three years ago. The on-line chat support said they could not be retrieved. The support person on the phone said they could have someone look into it, but it would take 24 hours or maybe longer. These are our business emails. This is horrible customer support. « less

  
  

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  12 Jun 2010 by User-Mpq04 on Amplicate - Link - Flag
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  Just like Enron Comcast is not investing in infrastructure and then claiming artificial scarcity. The major trend in bandwidth has been higher bit rates and lower cost. Since comcast is pretty much a Monopoly they can reverse this trend just because they are greedy. I personally think they were given the monopoly deal just to shut down the web(welc... more »

  Just like Enron Comcast is not investing in infrastructure and then claiming artificial scarcity. The major trend in bandwidth has been higher bit rates and lower cost. Since comcast is pretty much a Monopoly they can reverse this trend just because they are greedy. I personally think they were given the monopoly deal just to shut down the web(welcome to Internet2). You cannot have net neutrality with one major monopoly dictating disservice. Most people are not technical enough to know that the technology is there to handle the bandwidth demands but companies are just refusing to invest in their infrastructure one iota. But don't blame comcast totally, look at your politicians that are selling you out. « less

  
  

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  05 Jun 2010 by User-Rpc79 on Amplicate - Link - Flag
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  Haven't had access to my e-mail for over thirty hours. Calls to these loons are like calling puppets...no results, lots of lies.

  Haven't had access to my e-mail for over thirty hours. Calls to these loons are like calling puppets...no results, lots of lies. « less

  
  

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  03 Jun 2010 by User-Kws92 on Amplicate - Link - Flag
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  with all the negative threads, there should be a criminal investigation into Comcast Business Practices.

  with all the negative threads, there should be a criminal investigation into Comcast Business Practices. « less

  
  

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  02 Jun 2010 by User-Gts68 on Amplicate - Link - Flag
• 

  Recently had service "upgraded" in our area. Now only the digital tv with the box gets "basic" cable, all the other digital tv's get public service and the big 3 locals. Nice upgrade, Comcast. I am done with you. Your broadband service drops constantly, my internet connection on my PC magically stopped working after 3 years, your techs told me ... more »

  Recently had service "upgraded" in our area. Now only the digital tv with the box gets "basic" cable, all the other digital tv's get public service and the big 3 locals. Nice upgrade, Comcast. I am done with you. Your broadband service drops constantly, my internet connection on my PC magically stopped working after 3 years, your techs told me I had to move the PC closer to the point where it enters the house or rewire the house...in the basement. Riiight. I am done with you. I am pulling the plug. I am dusting off my library card. I am disconnecting my PC. I am throwing out my TV. Hundreds of channels and your programming is so crappy that there is never anything of interest to watch. You want to get rich for shitty service, Comcast. Then do it on the backs of other fools. I am done with you. « less

  
  

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  02 Jun 2010 by User-Wfh57 on Amplicate - Link - Flag
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  Comcast sold me this 'Triple play' package for a certain price per month and I only got 1 bill correct since having the service for 6 months. One bill and that was only after I called the customer service presidents department. Now after 6 months the bill has jump $100 per month. They said it was a promotion and I know for a fact I made sure it was... more »

  Comcast sold me this 'Triple play' package for a certain price per month and I only got 1 bill correct since having the service for 6 months. One bill and that was only after I called the customer service presidents department. Now after 6 months the bill has jump $100 per month. They said it was a promotion and I know for a fact I made sure it was not when I signed up, but apparently their marketing department will tell you anything to get you signed up then the bait and switch happens. Unfortuneatly there is no DSL/Fios in this area only directv which I had before and LOVED. but now with Directv's super HD now the signal is too low for their new HD so I am stuck with Comcast. « less

  
  

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  02 Jun 2010 by Laurie on Amplicate - Link - Flag
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  Comcast sucks, apparently because they can.

  Comcast sucks, apparently because they can. « less

  
  

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  01 Jun 2010 by User-Qpc20 on Amplicate - Link - Flag
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  Thanks for blocking Bittorrent comcast! Oh, yeah, thanks for blocking public web servers, too! I really appreciate the weekly times when your speeds slow down to nearly 4kb/s! I nearly forgot to thank you for your "highly personal" telephone answerer robot. You are by far the best internet provider at being revolting and nauseating.

  Thanks for blocking Bittorrent comcast! Oh, yeah, thanks for blocking public web servers, too! I really appreciate the weekly times when your speeds slow down to nearly 4kb/s! I nearly forgot to thank you for your "highly personal" telephone answerer robot. You are by far the best internet provider at being revolting and nauseating. « less

  
  

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  01 Jun 2010 by Thesupremenerd on Amplicate - Link - Flag
• 

  yes of course they do they were out on this past friday to fix out internet guess what they had it working just long enough for the tech to leave. It has not worked since and they are coming out again this afternoon. hope they can get us thru the rest of the weekend.

  yes of course they do they were out on this past friday to fix out internet guess what they had it working just long enough for the tech to leave. It has not worked since and they are coming out again this afternoon. hope they can get us thru the rest of the weekend. « less

  
  

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  30 May 2010 by User-Vjq05 on Amplicate - Link - Flag
• 

  More missing stations. When I call they just say, "you were never paying for that". Really? I pay my bill every month. They are greedy. They are a monopoly.

  More missing stations. When I call they just say, "you were never paying for that". Really? I pay my bill every month. They are greedy. They are a monopoly. « less

  
  

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  28 May 2010 by User-Xfj65 on Amplicate - Link - Flag
• 

  Incorrect equipment. Not enough equipment. Defective equipment. No-show to appointments. Bad communication (if any). Incorrect billing. Poor signal quality. Removal of analog channels to force cable box purchases. Comcast sucks!

  Incorrect equipment. Not enough equipment. Defective equipment. No-show to appointments. Bad communication (if any). Incorrect billing. Poor signal quality. Removal of analog channels to force cable box purchases. Comcast sucks! « less

  
  

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  27 May 2010 by Thunderjim on Amplicate - Link - Flag
• 

  I freakin hate Comcast but I'm forced to use them because they are the only high speed internet provider in Manchester NH. They will nickel and dime you to DEATH. I canceled cable long ago and went with DirecTV. I can't wait to get rid of them for Internet.

  I freakin hate Comcast but I'm forced to use them because they are the only high speed internet provider in Manchester NH. They will nickel and dime you to DEATH. I canceled cable long ago and went with DirecTV. I can't wait to get rid of them for Internet. « less

  
  

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  27 May 2010 by User-Vqh24 on Amplicate - Link - Flag
• 

  I had basic cable for 12 years. Now they have removed a bunch of channels a few weeks back. Yesterday, those bastards removed a bunch more. My son cried because he could no longer watch his kids station anymore because they decided that the kids channels should be removed as well. I called those SOB's and they claimed that it was not part of th... more »

  I had basic cable for 12 years. Now they have removed a bunch of channels a few weeks back. Yesterday, those bastards removed a bunch more. My son cried because he could no longer watch his kids station anymore because they decided that the kids channels should be removed as well. I called those SOB's and they claimed that it was not part of the basic package. I said, "After 12 freaking years, you guys come to this conclusion now??" My mom pays over a $100.00 for her cable (not basic), and she even claimed that some of her stations were removed.
  
  I am not going to give them the satisfaction of buying those channels back but will switch to the Dish. I hope they lose tons of business and the bone headed idiot(s) that thought of this idea to remove channels gets his ass fired. « less

  
  

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  26 May 2010 by User-Jwv07 on Amplicate - Link - Flag
• 

  because I have been on the line with Comcast for 25 minutes with no help. I'm actually trying to increase my monthly services, and still can't get anyone.

  because I have been on the line with Comcast for 25 minutes with no help. I'm actually trying to increase my monthly services, and still can't get anyone.
  « less

  
  

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  25 May 2010 by User-Jhc46 on Amplicate - Link - Flag
• 

  I was talking to my 89 year old mother on the phone and my phone went out once again. I didn't know if she was having a problem (or heaven forbid died) or if it was my incredible horribly unreliable Comast service or not. UGHHHHHHHHHHHHHHHHH!!

  I was talking to my 89 year old mother on the phone and my phone went out once again. I didn't know if she was having a problem (or heaven forbid died) or if it was my incredible horribly unreliable Comast service or not. UGHHHHHHHHHHHHHHHHH!! « less

  
  

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  25 May 2010 by User-Jyg30 on Amplicate - Link - Flag
• 

  rate increases with no explanation, "premium" high-definition, service denial over the net, crappy customer support and their website is of practically no value.

  rate increases with no explanation, "premium" high-definition, service denial over the net, crappy customer support and their website is of practically no value. « less

  
  

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  25 May 2010 by Matthew-25d915 on Amplicate - Link - Flag
• 

  Comcast's recent network enhancements have robbed me of all basic channels of any valve. I do not want a digital converter, I purchased a digital television to aviod this. I do not want to pay $105 per month for basic channels and internet service. Big greedy company I tell you.

  Comcast's recent network enhancements have robbed me of all basic channels of any valve. I do not want a digital converter, I purchased a digital television to aviod this. I do not want to pay $105 per month for basic channels and internet service. Big greedy company I tell you. « less

  
  

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  24 May 2010 by Robb-870cd9 on Amplicate - Link - Flag
• 

  I have been on the phone waiting to get the HD and high speed im paying for but have never actually used. I am getting charged for it monthly however the internet sucks, i cant download anything or even watch a youtube video.

  I have been on the phone waiting to get the HD and high speed im paying for but have never actually used. I am getting charged for it monthly however the internet sucks, i cant download anything or even watch a youtube video. « less

  
  

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  23 May 2010 by User-Cjq39 on Amplicate - Link - Flag
• 

  Very poor cable tv signal, way too much time on the phone to report a problem, and it takes too many tries to fix a problem.

  Very poor cable tv signal, way too much time on the phone to report a problem, and it takes too many tries to fix a problem. « less

  
  

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  21 May 2010 by User-Dfx42 on Amplicate - Link - Flag
• 

  Cramcast has just forced us to get these new digital boxes. I can no longer edit out stations I don't want and no longer can see the time on my TV. They have been out to my house to "fix" my cable issues, my poor reception and my phone issues. In 5 years with Verizon, I had one issue which was fixed first time and forever, but Crapcast can't ever f... more »

  Cramcast has just forced us to get these new digital boxes. I can no longer edit out stations I don't want and no longer can see the time on my TV. They have been out to my house to "fix" my cable issues, my poor reception and my phone issues. In 5 years with Verizon, I had one issue which was fixed first time and forever, but Crapcast can't ever fix a thing and they try to charge you for their dis-service. As soon as FIOS gets to my neighborhood, I will switch and tell the world about what a ripoff Sh*tcast is and how they hate their customers. NAZIS!
  
  Companies like Ripoffcast are the big problem in the world of media providers, and THEY DON'T CARE.
  
  BOYCOTT COMCAST « less

  
  

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  20 May 2010 by User-Njs14 on Amplicate - Link - Flag
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  Gee, what about the cram-down of required equipment w/o disclosure of higher fees?

  Gee, what about the cram-down of required equipment w/o disclosure of higher fees? « less

  
  

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  20 May 2010 by User-Mnz86 on Amplicate - Link - Flag
• 

  I have never had a good experience with them.

  I have never had a good experience with them. « less

  
  

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  20 May 2010 by Davengineer on Amplicate - Link - Flag
• 

  Comcast nickel and dimes you to death, fees for installation, franchise fees, fees to disconnect and so on. I'm going to let Direct TV abuse me for a while.

  Comcast nickel and dimes you to death, fees for installation, franchise fees, fees to disconnect and so on. I'm going to let Direct TV abuse me for a while. « less

  
  

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  19 May 2010 by User-Mtd89 on Amplicate - Link - Flag
• 

  just outrageous charges for service - sixty freaking dollars now for channels 2 through 200; sixteen dollars for HD/DVR converter; a freaking service protection plan for five dolllars - AND then they CHARGE YOU TO DOWNGRADE SERVICE!!!! NOT ONLY THAT - MY AREA DOESNT EVEN GET THE FREE "ON DEMAND" SERVICE!!! ARE YOU FREAKIN' KIDDING ME???? I refuse t... more »

  just outrageous charges for service - sixty freaking dollars now for channels 2 through 200; sixteen dollars for HD/DVR converter; a freaking service protection plan for five dolllars - AND then they CHARGE YOU TO DOWNGRADE SERVICE!!!! NOT ONLY THAT - MY AREA DOESNT EVEN GET THE FREE "ON DEMAND" SERVICE!!! ARE YOU FREAKIN' KIDDING ME???? I refuse to go to dish. I almost want to tell them to come and get there shit altogether. No TV until football. I can't afford it « less

  
  

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  19 May 2010 by User-Cpr38 on Amplicate - Link - Flag
• 

  I have had comcast for several years now but I have to say when I first had the installation this big fat disgusting technician arrived and before I could say anything he asked if he could use my bathroom I of course said yes because I was afraid if he left I would never see him again needless to say I let him and we all know he did # 2 and I was ... more »

  I have had comcast for several years now but I have to say when I first had the installation this big fat disgusting technician arrived and before I could say anything he asked if he could use my bathroom I of course said yes because I was afraid if he left I would never see him again needless to say I let him and we all know he did # 2 and I was so grossed out I sanitized my bathroom with an entire bottle of bleach.........GROSS!! « less

  
  

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  18 May 2010 by User-Tsb60 on Amplicate - Link - Flag
• 

  They should be called Concast. They came into my home town of Bloomington/Normal Illinois. We used to have TV service provided by a local company called Telecable - For YEARS. Telecable sold out, and now all you ever here are complaints about Concast. They figure out the channels that people like in basic, and then move them to the premium packages... more »

  They should be called Concast. They came into my home town of Bloomington/Normal Illinois. We used to have TV service provided by a local company called Telecable - For YEARS. Telecable sold out, and now all you ever here are complaints about Concast. They figure out the channels that people like in basic, and then move them to the premium packages. They overcharge on bills. Concast SUCKS! « less

  
  

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  18 May 2010 by User-Jxs50 on Amplicate - Link - Flag
• 

  I worked for Comcast for years. In the beginning, I loved the company and thought the management of the company was solid. I never worried, and always had faith that Comcast had a real and genuine care for it's "family". Unfortunately though, that impression wore thin. Benefits and perks of the job started to disappear all while upper management to... more »

  I worked for Comcast for years. In the beginning, I loved the company and thought the management of the company was solid. I never worried, and always had faith that Comcast had a real and genuine care for it's "family". Unfortunately though, that impression wore thin. Benefits and perks of the job started to disappear all while upper management took off on expensive lunches and business trips. Money was spent left and right, but none of it was going into our paychecks. They nickel and dime'd my salary all while frequently sending out rate increase notifications of 4 and 5%. That would have been ok if Comcast actually had reliable service. It varies by region...but ours was just plain horrible. I had several family members complain to me about service issues and when I tried to help them and hand over the issue directly to a technical manager...the ball would get dropped...over and over again. Nobody cared....there was no incentive to care! Comcast didnt care about them...so why would they care about the customer? Anyway....I HATE Comcast and I would NEVER work there again. The feeling of working for a company who solely relies on pleasing its investors regardless of whats sacrificed is not motivating or inspiring. It sucks you dry and diminishes your character. It's a sour company right now, and I think they know it. « less

  
  

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  18 May 2010 by User-Zby59 on Amplicate - Link - Flag
• 

  How can we take this company down? They sent the dumbest Tech to install my cable, phone and internet. Phone doesn't work and only 2 out of the 4 requested TV's have cable. He set up another appointment for the following day - no one showed up and the help line said it was never set up. He cut my personal cable lines in my house that I purchase... more »

  How can we take this company down? They sent the dumbest Tech to install my cable, phone and internet. Phone doesn't work and only 2 out of the 4 requested TV's have cable. He set up another appointment for the following day - no one showed up and the help line said it was never set up. He cut my personal cable lines in my house that I purchased and used to extend my Verizon to another part of my house. He left holes in the side of my house. Complained to me that I was ripping him off because of the installation charge I agreed to with Comcast. My bill was different than what I agreed to when I signed up. Left me with the wrong box to set up my wireless router. I lost an entire weekend because I had to wait around and deal with Comcast issues. Every person I spoke to acts like they are doing me a favor but I still don't have the services I requested!!!! I left them before for the same horrible service - only came back because I was going to save a little bit of money and they kept telling me they changed everything. They are really focusing on customer service. I was put on a "win back" program. I am now a walking billboard for Verizon. Comcast suck! « less

  
  

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  16 May 2010 by Guest-Jyp05 on Amplicate - Link - Flag
• 

  I ordered Comcast service. Got a box and a remote. Out of the box, there was no pictures. Spent couple of hours on the phone with their support, got the picture. Then found out there was no sound. Called back, talked for a while. They found out the remote did not work. I asked them to send me another remote. They said I need to come to a Comcast st... more »

  I ordered Comcast service. Got a box and a remote. Out of the box, there was no pictures. Spent couple of hours on the phone with their support, got the picture. Then found out there was no sound. Called back, talked for a while. They found out the remote did not work. I asked them to send me another remote. They said I need to come to a Comcast store to get a new one. If they send the remote, I have to pay for UPS. I came to Comcast store, and got a new remote. Got on the phone a gain with their support, they got the sound. However, as soon as I turn off the TV and turn back on, the sound is gone. I asked them to send out a technician to fix it. They say if they send out technician, it's likely there will be a charge to me unless I bug the protection service which costs about a dollar something a month
  
  This is the most ridiculous kind of service I have ever seen. I just want to alert my friends so that they can avoid this piece of crap. Forward it to all your friends too because only when you do that, do they get scared a not treat us like some kind of services in a communist country.
  
  Not only me, America is fed-up with Comcast. Visit this site and see for yourself: http://comcastsucks.org/
  
  Imagine guys, somebody is mad enough to put up a web site, that's how bad it is. To me, this is Communist's kind of service. Take it or suffer kind of attitude. « less

  
  

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  15 May 2010 by Guest-Gcf78 on Amplicate - Link - Flag
• 

  Lies, deceit and lack of customer-service. Comcast is the worst run company ever.

  Lies, deceit and lack of customer-service. Comcast is the worst run company ever. « less

  
  

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  14 May 2010 by Guest-Hzm49 on Amplicate - Link - Flag
• 

  Why do you think Comcast sucks?They have very slow Broadband internet, I have had nothing but problems with my DVR service and cable since becoming a customer, their prices are ridiculously expensive, their custoemr service agents don't know their ass from a hole in the ground most of the time...I could go on and on about why i hate comcast. Luckil... more »

  Why do you think Comcast sucks?They have very slow Broadband internet, I have had nothing but problems with my DVR service and cable since becoming a customer, their prices are ridiculously expensive, their custoemr service agents don't know their ass from a hole in the ground most of the time...I could go on and on about why i hate comcast. Luckily i'm moving in about a month and will in Time-Warner's service area. They are much, much better than Comcast. « less

  
  

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  14 May 2010 by Mark-2fcd8f on Amplicate - Link - Flag
• 

  F@^$%( the comcast family

  F@^$%( the comcast family « less

  
  

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  + View 1 more comment - Hide all | 14 May 2010 by Guest-Vsy19 on Amplicate - Link - Flag

  Poor service,lock of personnality, lack of proper help service,high cost for pooor service,and the list goes on, i wish i had enough money so i could go on businnes to put them out of busines they just totally suck !!!!!!

  Poor service,lock of personnality, lack of proper help service,high cost for pooor service,and the list goes on, i wish i had enough money so i could go on businnes to put them out of busines
  they just totally suck !!!!!! « less

  
  

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  14 May 2010 by Guest-Vsy19 on Amplicate - Flag
• 

  As a customer for six years (without the option of switching ISPs), rarely have I seen a company care less about its customers. @comcastcares for Twitter is a far cry from the team of people that they need to monitor performance *in a high-density area! This company needs a good kick in the ass.

  As a customer for six years (without the option of switching ISPs), rarely have I seen a company care less about its customers. @comcastcares for Twitter is a far cry from the team of people that they need to monitor performance *in a high-density area! This company needs a good kick in the ass. « less

  
  

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  14 May 2010 by Phil on Amplicate - Link - Flag
• 

  to the post on April 28th that is honestly exactly how it is being an employee here! I am here and leaving thankfully found a nother job. I am here for only another week and that is to a tee what it is like being an hourly employee. Supervisors and management don't give a crap about you unless you are meeting sales goals. Also the fact that managem... more »

  to the post on April 28th that is honestly exactly how it is being an employee here! I am here and leaving thankfully found a nother job. I am here for only another week and that is to a tee what it is like being an hourly employee. Supervisors and management don't give a crap about you unless you are meeting sales goals. Also the fact that management is very naive about the bullsh*t and unattainable goals. I'd actually like to say that they are naive but they aren't. They flat out don't care!!
  I work in the call center and you have irate customers management will jump through hoops on why they can't take the call and ask you stupid basic questions and treat you like you are stupid. They never call customers back to by the way so if you hear the familiar I'll have a supervisor call you back,, yeah you're not gonna get a call dont hold your breath. We often have these things here called Comcast live where we see what is going on with the business,, upper management acts soo excited and its like I can guarantee none of those people have ever taken a customer service call in their entire life!
  It is very sad that I have only worked here for 2and a half years and have just seen the business ran into the ground.When I can say atleast 8-% of our employees are actively looking those who have worked here for over a decade hate and despise this place, WAY TO GO!
  Even being a consumer for Comcast I can't get my stuff fixed my internet never ever worked I had numerous techs out. One tech told me no wait about 5 techs told me it was my brand new computer. Funny I put it on a friends service who has Verizon and it worked lovely! The last time I had a tech out they tried saying it was because I lived by a radio station and some bs about the frequencies,, surprisingly enough that tech actually fixed my internet. I than heard unfortunately that guy got fired a week later.
  Comcast advertises as a communications company and they point blank don't have it at all!! « less

  
  

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  13 May 2010 by Guest-Qbd45 on Amplicate - Link - Flag
• 

  We've been unemployed for 6 months and have been able to pay them when we can. Right now we are behind but we'll be paying 300 dollars on the 19th. They are still going to shut us off if we don't pay 365. I am putting off my truck payment just to pay these c@#$suckers. We both have ill elderly parents who we need to remain in contact with but do th... more »

  We've been unemployed for 6 months and have been able to pay them when we can. Right now we are behind but we'll be paying 300 dollars on the 19th. They are still going to shut us off if we don't pay 365. I am putting off my truck payment just to pay these c@#$suckers. We both have ill elderly parents who we need to remain in contact with but do they care? No we get "we are a business and can't allow you to be behind" unquote from their great caring customer service. The billing is to say the least pathetic. So in short Comcast you can kiss my A##. « less

  
  

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  13 May 2010 by Guest-Tfp89 on Amplicate - Link - Flag
• 

  I hate COMCAST because they have somehow increased my monthly "bundle" which was agreed upon to be $175/mth for internet, cable, phone, alarm-to $270/mth. I did not get a "deal" that was understood to increase after a period of feel good discount. It was a signed agreement. Now I am paying $100 over what I agreed to pay, AND my phone has never wor... more »

  I hate COMCAST because they have somehow increased my monthly "bundle" which was agreed upon to be $175/mth for internet, cable, phone, alarm-to $270/mth. I did not get a "deal" that was understood to increase after a period of feel good discount. It was a signed agreement. Now I am paying $100 over what I agreed to pay, AND my phone has never worked, my cable only works 1/2 the time, my alarm does not work and my internet now 'drops' connection, even though it is a broadband connection.
  
  If I cancel- they will automatically debit my account for $800. I will have to close my bank account to prevent that from happening.
  
  I have scheduled repair people but they never show up.
  
  As much as Comcast is hated by all it seems like it and its employees would spontaneously combust. « less

  
  

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  12 May 2010 by Rise on Amplicate - Link - Flag
• 

  They quote me one price and charge another. They double my rates without prior warning. They disconnect my calls when I'm trying to cancel my service!!

  They quote me one price and charge another. They double my rates without prior warning. They disconnect my calls when I'm trying to cancel my service!! « less

  
  

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  + View 1 more comment - Hide all | 12 May 2010 by Guest-Njh35 on Amplicate - Link - Flag

  Why don't they warn me when doubling my bill? Why don't they charge me the rate they agreed to? Why do they keep conveniently disconnecting my calls?????

  Why don't they warn me when doubling my bill? Why don't they charge me the rate they agreed to? Why do they keep conveniently disconnecting my calls????? « less

  
  

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  12 May 2010 by Guest-Njh35 on Amplicate - Flag
• 

  The tip of the iceberg... I just got home and turned on the TV across the top of the screen is a scrolling statement telling me that I am going to have to rent a box for every tv in our home or this scrolling statement will be with us forever. This is so ridiculous. We have several TV that we have connected for antenna/reception purposes. I do n... more »

  The tip of the iceberg... I just got home and turned on the TV across the top of the screen is a scrolling statement telling me that I am going to have to rent a box for every tv in our home or this scrolling statement will be with us forever. This is so ridiculous. We have several TV that we have connected for antenna/reception purposes. I do not need HBO or showtime in my kitchen...just good reception. I will be looking into other cable options. « less

  
  

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  11 May 2010 by Guest-Rck85 on Amplicate - Link - Flag
• 

  Why do you think Comcast sucks --- Comcast just built the tallest building in philadelphia . They own the the sport teams sport stadiums not just in philadelphia but i been seeing {THIS IS COMCAST COUNTRY } in a lot more stadiums and cities , And yet every year , Our cable bill goes up , every time i try to explain my neighbor has the same thing a... more »

  Why do you think Comcast sucks --- Comcast just built the tallest building in philadelphia . They own the the sport teams sport stadiums not just in philadelphia but i been seeing {THIS IS COMCAST COUNTRY } in a lot more stadiums and cities , And yet every year , Our cable bill goes up , every time i try to explain my neighbor has the same thing and they pay $25.00 cheaper i asked them why ??? their operators always say there must be a mistake .... A mistake i am sure they bill every body different , My bill with HBO & comcast digital is now $115.00 a month . i remember when they first started out in philly it was $19.99 for the best package they offer .... Talking about GREED ...... and our government make us go to use digital TV now ..... just to control the stations and make comast more $$$$$ « less

  
  

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  11 May 2010 by Guest-Bnm42 on Amplicate - Link - Flag
• 

  They tried to charge me $70 a month in hidden fees just to USE MY SERVICE!! INSANE!! Cancelled and went to DirecTV.

  They tried to charge me $70 a month in hidden fees just to USE MY SERVICE!! INSANE!! Cancelled and went to DirecTV. « less

  
  

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  09 May 2010 by Maxtheboylion on Amplicate - Link - Flag
• 

  Comcast has, by far, the sneakiest, shadiest billing methods on the planet. It seems like they will find any way to rip you off!!!! Cancelling today felt great!

  Comcast has, by far, the sneakiest, shadiest billing methods on the planet. It seems like they will find any way to rip you off!!!!
  Cancelling today felt great! « less

  
  

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  06 May 2010 by Guest-Xbj32 on Amplicate - Link - Flag
• 

  Here is what I did guys. I got DirecTV after moving off of cable tv, got more bang for the buck so to speak. I ditched the comcast broadband and went with ATT DSL. Tested: webpages load just as fast, but if you are dling games, music or movies its slower, but not really that much, so who cares right. Then this is what I have recently done. I even... more »

  Here is what I did guys. I got DirecTV after moving off of cable tv, got more bang for the buck so to speak. I ditched the comcast broadband and went with ATT DSL. Tested: webpages load just as fast, but if you are dling games, music or movies its slower, but not really that much, so who cares right.
  
  Then this is what I have recently done. I even ditched DirecTv,,, why you ask.... HD antenna for the TV so I get all my regular HD TV,,, FREE............ then I was like,, hmm,,, I need movies like I did with Stars and HBO,,,, and I went,, well they play the same ol crap over and over and over,, so ,,,, hmmm, NETFILX Streaming for 9 bux a month,, 15 if you also want to rent BluRay movies,,, I could do with that,,, snagged it,,, works like a charm,,,,, so,,,,,
  
  ATT DSL,, or if you have VERIZON DSL,,, roughly cost you 38 bux a month, plus 15 for your movies,,,monthly cost 53 all together for TV and internet.......... cost before,,,,, dish HD Bill was 120 a month........ so,,,,,,,,,, last thing,,,,,,,,well,... close to last,,, your asking and going HEY here,, I also watch Scifi and BIO and all those good stations,,,,,,,,,,,,hmmmmmmm, HULU or just go to the website of the station in question............ oh yeah,, buy the way,, bought a netbook for 250 bux and then spent another 100 bux on the blu ray player with netflix streaming and wifi built in.....
  
  So with an investment of : 350 I get what I want, when I want with only a month cost of 53 bux...... recoup time on up front cost : pays for itself in 3 months,,,,,,,, I only spend money on the netbook because I didn't want have to have the regular netbook tied up on the tv all the time........ gotta love HDMI on a netbook that pumps out 1080 and yes,,,, all your lovely cable stations still have HD on the net to pump over................note: you may be a week behind on the cable stations to view your shows but hey,,, i used the DVR anyways so I never go to it until a week later any how,,,,,,,,all in all,,,, you get to take control and instead of spending crazy amounts on TV/INTERNET,,, chop it up and get creative,,,,,,,,,,, us Computer Engineers are... follow suit and give the finger to the crappy companies.......
  
  Netflix streaming can be done with ;
  
  Roku Box with or without HD,, you choose..... 80 or 100 bux.........always works
  Insignia wifi Blu Ray player..... now 150 bux,, got mine for 100 bux ....... always works
  WII : coming soon, no clue how its going to be on this unit
  PS3 : only plays if you order the CD to put in the unit,,,, works 80% of the time
  xbox 360 : requires xbox live subscription... charged for the subscription from MS
  
  www.hulu.com
  GOOGLE TV IS COMING SOON,,,, look for it,,, its going to be really sweet,,,, cable/satellite 'http://www.youtube.com/watch?v=J9SK_M_nVWA
  it will be on demand streaming straight though the net...... gonna love this one
  www.sifi.com
  etc... etc...
  
  HD Antenna: I suggest either one
  RCA 11 bux
  TeKK: 40 bux
  
  you choose
  
  http://www.newegg.com/Product/Product.aspx?Item=N82E16882145017&cm_re=HD_antenna_indoor-_-82-145-017-_-Product
  
  http://www.bestbuy.com/site/RCA+-+Indoor+Off-Air+HDTV+Antenna/8280834.p?id=1171058630499&skuId=8280834
  
  
  have fun and enjoy,, the days of regular tv through Comcast and the like are numbered. « less

  
  

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  06 May 2010 by Guest-Nxd21 on Amplicate - Link - Flag
• 

  Comcast sucks because they and the US Government made a deal to FORCE the television stations to stop transmitting UHF and VHF signals (The kind picked up by TV antennas) which always gave people "Free" TV. The cable companies, the government AND the TV stations all colluded and now EVERYONE pays ten times more for TV. We all pay cable bills....so ... more »

  Comcast sucks because they and the US Government made a deal to FORCE the television stations to stop transmitting UHF and VHF signals (The kind picked up by TV antennas) which always gave people "Free" TV. The cable companies, the government AND the TV stations all colluded and now EVERYONE pays ten times more for TV. We all pay cable bills....so WHY do I have to watch commercials to? Wake up America, let's make July 1st 2010 as CANCEL MY CABLE TV day. Let's cut the crap and stop the nonsense! Get the word out! « less

  
  

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  05 May 2010 by Guest-Whb58 on Amplicate - Link - Flag
• 

  Why do you think Comcast sucks? Over $100/month for crappy cable channels which are rarely working. Sales reps who argue with you, refuse to provide their ID #, who refuse to transfer you to their supervisors. This after waiting 15 minutes on hold, through mind-numbing phone prompts and recorded ads touting how wonderful Comcast is.

  Why do you think Comcast sucks? Over $100/month for crappy cable channels which are rarely working. Sales reps who argue with you, refuse to provide their ID #, who refuse to transfer you to their supervisors. This after waiting 15 minutes on hold, through mind-numbing phone prompts and recorded ads touting how wonderful Comcast is. « less

  
  

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  05 May 2010 by Guest-Jhp73 on Amplicate - Link - Flag
• 

  Unbelievable! Fines by the FCC - overturned in April w a reverse suit against the FCC. Coincidentally I get a call from "Customer Care" telling me I am "abusing" the network. Apparently I don't have "unlimited" data as advertised. I asked if I could pay based on usage - answer: NO! the only way I could get unlimited internet was a business plan for... more »

  Unbelievable!
  Fines by the FCC - overturned in April w a reverse suit against the FCC.
  Coincidentally I get a call from "Customer Care" telling me I am "abusing" the network.
  Apparently I don't have "unlimited" data as advertised.
  I asked if I could pay based on usage - answer: NO!
  the only way I could get unlimited internet was a business plan for $1,500 a month !
  I asked if I used LESS than the 250GB/mo if I would get a credit - of course the answer was no.
  So - it seems they provide a service and if you use it too much they will cut off your service for 1 year, BUT if you use less than you are allotted do you get credit towards bill or rolllover data usage?
  OF COURSE NOT!
  What a disgusting SCAM!
  I have an online business and need to be on w a router 24/7. I have never played a video game in my life.
  They actually asked me if I had a router!
  They said "maybe you should unhook the router" !!!!
  UNREAL!!!!!!!!!!!!
  « less

  
  

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  + View 1 more comment - Hide all | 04 May 2010 by Guest-Bxy29 on Amplicate - Link - Flag

  piece of garbage company

  piece of garbage company « less

  
  

  Helpful? YES  NO  Thank You!

  04 May 2010 by Guest-Bxy29 on Amplicate - Flag
• 

  Comcast sucks because their new software download freezes when using a DVR. Two hours into a movie, the screen freezes and we have to start the movie over and fast forward to the two hour mark, only to have the darn thing freeze again. It's SO frustrating! Customer service is beyond aggravating.

  Comcast sucks because their new software download freezes when using a DVR. Two hours into a movie, the screen freezes and we have to start the movie over and fast forward to the two hour mark, only to have the darn thing freeze again. It's SO frustrating! Customer service is beyond aggravating. « less

  
  

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  03 May 2010 by Guest-Dvf71 on Amplicate - Link - Flag
• 

  Why do you think Comcast sucks? In October, we moved onto a military base. The installer was late, but I was not surprised. I had to leave the installer with the movers to pick up my son at his off-base elementary school, as he had not transferred yet. When I returned, the cable was running, my internet was up, and I was thrilled, because I... more »

  Why do you think Comcast sucks?
  
  In October, we moved onto a military base. The installer was late, but I was not surprised.
  
  I had to leave the installer with the movers to pick up my son at his off-base elementary school, as he had not transferred yet.
  
  When I returned, the cable was running, my internet was up, and I was thrilled, because I had heard horror stories about Comcast on base before we moved.
  
  Long story short--how I wished it would have been so; my cable was cut OFF, three months later, due to non-payment, even though I had auto-payment set up! I was SHOCKED to find out that the installer set our account up as a DUAL account; meaning every one of our payments were applied to the rented property we lived in previously. It took two additional months for it to be completely shut off.
  
  HOWEVER--the installer ALSO "upgraded" our boxes--meaning he hooked up different boxes (even though the movers set out all of the old ones, along with cables, for him to hook up), and my husbamd just put the old ones away...
  
  So, again, fast forward to today--I have to turn in the "old" boxes; I've been receiving "collection calls" recently--even though I now have an EIGHT HUNDRED DOLLAR CREDIT (how did THAT happen?) on the "other" account, and can't even order an "on-demand movie" on my current account. HOW MESSED UP DOES THIS ALL HAVE TO BE?!?
  
  I keep telling them that I have a deployed husband and a son in Elementary School, so it's not always so convenient to make a big trip off base, to return the boxes THAT ONE INSTALLER should have taken with him!!! In *my* opinion, they should have to come to MY house to pick them up!!!
  
  ~a FRUSTRATED consumer!!! « less

  
  

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  02 May 2010 by Guest-Yhc06 on Amplicate - Link - Flag
• 

  Comcast’s recent “digital upgrade” is nothing more then another scam to charge even more money for its already overpriced products. Because the upgrade they are no longer offering the lower priced basic, and expanded basic packages in my community. The cheapest cable package they offer now is 80 dollars per month. Add to that taxes and a rental... more »

  Comcast’s recent “digital upgrade” is nothing more then another
  scam to charge even more money for its already overpriced products.
  Because the upgrade they are no longer offering the lower priced
  basic, and expanded basic packages in my community. The cheapest
  cable package they offer now is 80 dollars per month. Add to that taxes
  and a rental fee for the cable box and you a looking a bill of almost
  100 dollars per month. No working class family that I know can afford
  100 per month for TV, I know I can’t. I don’t even pay that much for
  car insurance. COMCAST SUCKS !
  « less

  
  

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  01 May 2010 by Guest-Whg89 on Amplicate - Link - Flag
• 

  why dont you people get directv and at&t or verizon dsl? lmao. fail.

  why dont you people get directv and at&t or verizon dsl? lmao. fail. « less

  
  

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  01 May 2010 by Matthew-6b176a on Amplicate - Link - Flag
• 

  I lived in Texas twenty years ago. I believe EVERYONE that has lived outside of the Pacific Northwest has had very superior service at much lower prices EVERYWHERE else.

  I lived in Texas twenty years ago. I believe EVERYONE that has lived outside of the Pacific Northwest has had very superior service at much lower prices EVERYWHERE else. « less

  
  

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  30 Apr 2010 by Guest-Dnv18 on Amplicate - Link - Flag
• 

  Sucks Sucks Suck....I am in DC, Techs, Customer Service, and equipment sucks!!

  Sucks Sucks Suck....I am in DC, Techs, Customer Service, and equipment sucks!! « less

  
  

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  30 Apr 2010 by Ethan-987516 on Amplicate - Link - Flag
• 

  Comcast has been encrypting groups of channels for the last month here in ATL, GA. Last night everything is encrypted except local and home shopping trash. I'm just really upset at how Comcast is shoving their monthly TRASH boxes to watch HD programming in SD. It's insult to injury buy an HDTV only to use an SD trash box or be forced to pay more f... more »

  Comcast has been encrypting groups of channels for the last month here
  in ATL, GA. Last night everything is encrypted except local and home
  shopping trash.
  
  I'm just really upset at how Comcast is shoving their monthly
  TRASH boxes to watch HD programming in SD. It's insult to
  injury buy an HDTV only to use an SD trash box or be forced to pay more for a
  HD box.
  « less

  
  

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  30 Apr 2010 by Guest-Wpj03 on Amplicate - Link - Flag
• 

  Yup, the company that is so famous for it's horrible service and tries to hide from it by changing their name. Good luck with that. The happiest day of my life was 10 years ago when I switched to Directv and Verizon DSL. I went outside my house and cut the cable line and haven't looked back. It's a shame that they care so little about their cus... more »

  Yup, the company that is so famous for it's horrible service and tries to hide from it by changing their name. Good luck with that. The happiest day of my life was 10 years ago when I switched to Directv and Verizon DSL. I went outside my house and cut the cable line and haven't looked back. It's a shame that they care so little about their customers that they would never read nor care about comments like this. « less

  
  

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  30 Apr 2010 by Mark-153e3d on Amplicate - Link - Flag
• 

  Most unreliable service I've ever had. TV service goes out all the time, DVR box is in reboot hell. Internet is slow and tech support sucks.

  Most unreliable service I've ever had. TV service goes out all the time, DVR box is in reboot hell. Internet is slow and tech support sucks. « less

  
  

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  29 Apr 2010 by Guest-Hdx20 on Amplicate - Link - Flag
• 

  As a very recent former employee who left voluntarily, I can tell you the number one thing Comcast cares about is profit and the only people they care about is their board of directors and shareholders. Their treatment of employees and customers made me so upset that I eventually became ill (literally) and finally left. In the past year they clos... more »

  As a very recent former employee who left voluntarily, I can tell you the number one thing Comcast cares about is profit and the only people they care about is their board of directors and shareholders. Their treatment of employees and customers made me so upset that I eventually became ill (literally) and finally left.
  
  In the past year they closed call centers with the reason that they were small, inefficient and non productive, which resulted in the unemployment of thousands of employees. The calls that used to be handled by those call centers have been routed to other call centers but Comcast did not hire any additional people to handle the increased call volume; instead employees were told to increase their productivity or they could lose their jobs too. Comcast also outsourced all incoming Spanish calls to Mexico and in many markets the calls for internet and telephone support have been contracted to an outside company in the Philippines. Shortly after the layoffs, the media broke the news that Comcast was planning to merge with NBC Universal.
  
  Want to know why customer service is so horrible? Phone reps are allowed to spend an average time of 5 minutes per call per customer. If the call lasts longer than 10 minutes, they get a message reminding them that they are over their 5 minutes. Over time if the reps average time spent with each customer goes over 5 minutes, they are written up. If they do not make the daily sales goal, they are written up. After a specific amount of time if reps do not meet their goals, they get fired. During team meetings, the supervisor will confront the reps who are not meeting their goals & ask them to explain why they are spending so much time on the phone with customers or why they are unable to talk customers into adding new services. Reps will say anything to customers in order to meet their sales goals and to get the customer off the phone in less than 5 minutes. In the sales department I saw a sign posted stating one of their daily goals is "customer mind control"! During training, reps spend an entire day learning how to overcome objections from customers if they don't want additional services or cable packages. Managers walk up and down the aisles asking who has met their sales quota. Policies can change daily and reps are informed of those changes via email, so if they don't read their email, they give customers the wrong information. Ongoing training for reps for new products and services is not held in classrooms, but on their computer. It's called Comcast University and each course lasts from 5-20 min.
  
  Many jobs are outsourced to contract companies, that way Comcast does not have to pay for employee benefits. Those employees receive next to no training and they could care less about the customers.
  
  If I went into more detail, people would be happy to go back to dial-up internet and OTA channels.
  « less

  
  

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  + View 1 more comment - Hide all | 28 Apr 2010 by Slrebel on Amplicate - Link - Flag

  As a very recent former employee who left voluntarily, I can tell you the number one thing Comcast cares about is profit and the only people they care about is their board of directors and shareholders. Their treatment of employees and customers made me so upset that I eventually became ill (literally) and finally left. In the past year they clos... more »

  As a very recent former employee who left voluntarily, I can tell you the number one thing Comcast cares about is profit and the only people they care about is their board of directors and shareholders. Their treatment of employees and customers made me so upset that I eventually became ill (literally) and finally left.
  
  In the past year they closed call centers with the reason that they were small, inefficient and non productive, which resulted in the unemployment of thousands of employees. The calls that used to be handled by those call centers have been routed to other call centers but Comcast did not hire any additional people to handle the increased call volume; instead employees were told to increase their productivity or they could lose their jobs too. Comcast also outsourced all incoming Spanish calls to Mexico and in many markets the calls for internet and telephone support have been contracted to an outside company in the Philippines. Shortly after the layoffs, the media broke the news that Comcast was planning to merge with NBC Universal.
  
  Want to know why customer service is so horrible? Phone reps are allowed to spend an average time of 5 minutes per call per customer. If the call lasts longer than 10 minutes, they get a message reminding them that they are over their 5 minutes. Over time if the reps average time spent with each customer goes over 5 minutes, they are written up. If they do not make the daily sales goal, they are written up. After a specific amount of time if reps do not meet their goals, they get fired. During team meetings, the supervisor will confront the reps who are not meeting their goals & ask them to explain why they are spending so much time on the phone with customers or why they are unable to talk customers into adding new services. Reps will say anything to customers in order to meet their sales goals and to get the customer off the phone in less than 5 minutes. In the sales department I saw a sign posted stating one of their daily goals is "customer mind control"! During training, reps spend an entire day learning how to overcome objections from customers if they don't want additional services or cable packages. Managers walk up and down the aisles asking who has met their sales quota. Policies can change daily and reps are informed of those changes via email, so if they don't read their email, they give customers the wrong information. Ongoing training for reps for new products and services is not held in classrooms, but on their computer. It's called Comcast University and each course lasts from 5-20 min.
  
  Many jobs are outsourced to contract companies, that way Comcast does not have to pay for employee benefits. Those employees receive next to no training and they could care less about the customers.
  
  If I went into more detail, people would be happy to go back to dial-up internet and OTA channels. « less

  
  

  Helpful? YES  NO  Thank You!

  28 Apr 2010 by Slrebel on Amplicate - Flag
• 

  I'm in, COMCAST SUCKS ! I hate the fact that I now have to have a box attached to every tv (8) in my house ! I was on the phone today for 45 min. this morning with 2 different people and I finally hung up while on hold (again). They really do SUCK !

  I'm in, COMCAST SUCKS ! I hate the fact that I now have to have a box attached to every tv (8) in my house ! I was on the phone today for 45 min. this morning with 2 different people and I finally hung up while on hold (again). They really do SUCK ! « less

  
  

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  27 Apr 2010 by Guest-Tkd61 on Amplicate - Link - Flag
• 

  My roommate called to inquire why our bills kept increasing every month and our service was staying the same. The lady in our local office was very rude and said that she didn't have the authority to do anything about it...we would have to contact customer support. Lucky for us, when we called customer support, we found a person with a soul and exp... more »

  My roommate called to inquire why our bills kept increasing every month and our service was staying the same. The lady in our local office was very rude and said that she didn't have the authority to do anything about it...we would have to contact customer support. Lucky for us, when we called customer support, we found a person with a soul and explained what had happened. She showed on her computer that our rate had just been increased a few minutes ago. When we asked from what location, guess where...yeah, the daughter of Satan at our local office. Lady with a soul was very apologetic and gave us a 2 month credit. I wish we could cancel our services, but CONcast has a monopoly on the area so we are forced to deal with these heartless crooks. « less

  
  

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  25 Apr 2010 by Guest-Scd96 on Amplicate - Link - Flag
• 

  In the week after installation I was on the phone or chat daily for 5 STRAIGHT DAYS for a total of over 5 FREAKIN' HOURS, just to get all three components of the triple play to work. Each day one or the other would go down. On some of the phone calls I would have to re-explain to several different people, wasting and unbelievable amount of time. ... more »

  In the week after installation I was on the phone or chat daily for 5 STRAIGHT DAYS for a total of over 5 FREAKIN' HOURS, just to get all three components of the triple play to work. Each day one or the other would go down. On some of the phone calls I would have to re-explain to several different people, wasting and unbelievable amount of time. After all that I was told that my installation fee would be waived. Got my bill recently with the charge on there of course. This company sucks beyond belief and needs to be busted up to create more competitive options. Having another cable option would run these fools out of business, or change them, in no time. « less

  
  

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  24 Apr 2010 by Guest-Ptw49 on Amplicate - Link - Flag
• 

  I am a Comcast internet and TV customer. I am forced to have a "business class internet" because I would like a static IP address. Since I want a static IP address I need to manage two separate accounts. Comcast does not allow you to manage a single account under these circumstances. So now I have two different accounts and two separate bills... more »

  I am a Comcast internet and TV customer.
  
  I am forced to have a "business class internet" because I would like a static IP address. Since I want a static IP address I need to manage two separate accounts. Comcast does not allow you to manage a single account under these circumstances.
  
  So now I have two different accounts and two separate bills each month. If you are a consumer like me with a single telephone line then you will not be able to access two separate accounts online because each account is tied to a unique phone number.
  
  Comcast should allow static IP addresses with consumer internet for a fee.
  If comcast does not want to allow static IP addresses to be available to consumers then they should allow customers to manage a single account.
  If Comcast forces customers to have two separate accounts then they should allow customers the ability to manage each account with a unique identifier instead of a single telephone line.
  
  Brian Roberts CEO should put the effort into managing this company instead of renaming it. « less

  
  

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  24 Apr 2010 by Guest-Mnf51 on Amplicate - Link - Flag
• 

  They cost too much and the service is not that great. Their prices keeps going up and the economy or everyday peoples income is not. Also, when cable is down you have no phone or internet service. I'm paying a near $200. a month for the bundle service. And the reception for the tv is full of static lines on the screen.

  They cost too much and the service is not that great. Their prices keeps going up and the economy or everyday peoples income is not. Also, when cable is down you have no phone or internet service. I'm paying a near $200. a month for the bundle service. And the reception for the tv is full of static lines on the screen. « less

  
  

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  23 Apr 2010 by Guest-Dnb19 on Amplicate - Link - Flag
• 

  stupid dvr isnt recording series as normal anymore. I have to search out each and every show I want to record. Any help from comcast? nope. Damn dvr wont fast forward correctly, but will skip all the way to the end. Any help from comcast? nope. not at all. wtf am I paying all this money for? Damn monopoly. Let there be competition again, that way I... more »

  stupid dvr isnt recording series as normal anymore. I have to search out each and every show I want to record. Any help from comcast? nope. Damn dvr wont fast forward correctly, but will skip all the way to the end. Any help from comcast? nope. not at all. wtf am I paying all this money for? Damn monopoly. Let there be competition again, that way I have half a chance of finding a decent cable/internet company. « less

  
  

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  23 Apr 2010 by Guest-Rpy02 on Amplicate - Link - Flag
• 

  they are running a banner across the TV now to upgrade to digital....the banner will remain until i get digital boxes installed.....the final date in my area is june 20 today is april 22 ????? WTH

  they are running a banner across the TV now to upgrade to digital....the banner will remain until i get digital boxes installed.....the final date in my area is june 20 today is april 22 ????? WTH « less

  
  

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  22 Apr 2010 by Guest-Ygj21 on Amplicate - Link - Flag
• 

  Comcast is worthless. There's no accountability across their CSRs, do they even know what SLAs are??! I get told different things by different reps, they've charged me for a modem lease that I never asked for, I tried transferring service to a new residence recently and it literally took 2 technicians and 2 hours on the phone!!!! Quick and seaml... more »

  Comcast is worthless. There's no accountability across their CSRs, do they even know what SLAs are??! I get told different things by different reps, they've charged me for a modem lease that I never asked for, I tried transferring service to a new residence recently and it literally took 2 technicians and 2 hours on the phone!!!! Quick and seamless my ass. The technicians blew. The funny thing is both residence have live connections already and my gear was already provisioned for the network (only moved 1mi away!).
  
  The funny thing is the technician pointed me to a feedback link for the actual site 'comcast.com' when I continuously asked to speak to someone to provide feedback about my experiences. HELLO! I simply replied with, "that's funny, I don't have internet to click that link".
  
  « less

  
  

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  22 Apr 2010 by Guest-Cwh07 on Amplicate - Link - Flag
• 

  So now I get 15 channels after their switch to digital. I have TVs with digital tuners that can receive digital signals but they require their boxes because they want to encrypt every channel. Each box has a monthly fee, requires ANOTHER remote, adds to your electric bill and where do you put it for wall mounted TVs!? They will charge you if they h... more »

  So now I get 15 channels after their switch to digital. I have TVs with digital tuners that can receive digital signals but they require their boxes because they want to encrypt every channel. Each box has a monthly fee, requires ANOTHER remote, adds to your electric bill and where do you put it for wall mounted TVs!? They will charge you if they have to send a tech to your house! The kicker, I spent over an hour to attach the boxes and wait on the phone while their help desk tried to activate the boxes. I had to give my info many times to multiple reps, read the VERY SMALL serial numbers of the boxes multiple times which was difficult since they tell you to call AFTER all boxes are connected. All this for channels I was getting in the clear before the switch!!! When did I become part of their labor force???? « less

  
  

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  21 Apr 2010 by Guest-Bdv19 on Amplicate - Link - Flag
• 

  The internet was created with public dollars! comcast has managed to create a monopoly onto of a public investment! comcast has big investment in Clear Wire. The only way I can avoid comcast is to not have internet. Join "Free Press." In counties like Finland, internet access is a right. In the US, we are 30th in the world in average internet... more »

  The internet was created with public dollars! comcast has managed to create a monopoly onto of a public investment! comcast has big investment in Clear Wire. The only way I can avoid comcast is to not have internet. Join "Free Press." In counties like Finland, internet access is a right. In the US, we are 30th in the world in average internet speeds (according to speednet) this is because of comcast. We need a government, or public, take over of the internet! At least it should be regulated like electricity. « less

  
  

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  20 Apr 2010 by Guest-Bpr09 on Amplicate - Link - Flag
• 

  I think Comcast sucks for many reasons. Very unreliable servive to start. One day Ill have a 20 ping with comcast the next Ill have an 80 ping and the signal and IP address? wierd. Ths Signal that runs through their boxs causes tv to pixelate (on certrain days and late at night). Customer service will tell you what ever you want to her to get you ... more »

  I think Comcast sucks for many reasons. Very unreliable servive to start. One day Ill have a 20 ping with comcast the next Ill have an 80 ping and the signal and IP address? wierd. Ths Signal that runs through their boxs causes tv to pixelate (on certrain days and late at night). Customer service will tell you what ever you want to her to get you off the phome, « less

  
  

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  20 Apr 2010 by Guest-Ztv94 on Amplicate - Link - Flag
• 

  Worst customer service EVER! Asked over, and over, and over, and over for a DVR box that would actually work....NEVER got one. Rep got an attitude with my wife. I mean, really? So glad we switched to AT&T U-verse.

  Worst customer service EVER! Asked over, and over, and over, and over for a DVR box that would actually work....NEVER got one. Rep got an attitude with my wife. I mean, really? So glad we switched to AT&T U-verse. « less

  
  

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  19 Apr 2010 by Aaronbreddin on Amplicate - Link - Flag
• 

  They don't have enough bandwidth on my part of the network. My modem keeps getting dropped, I reset it multiple times to no avail. I call tech support, they tell me to reset my modem (I don't), then within 3 minutes, BAM! I have internet again.

  They don't have enough bandwidth on my part of the network. My modem keeps getting dropped, I reset it multiple times to no avail. I call tech support, they tell me to reset my modem (I don't), then within 3 minutes, BAM! I have internet again. « less

  
  

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  19 Apr 2010 by Gary-87eb6b on Amplicate - Link - Flag
• 

  Saturday, I’ve purchased HD box from Comcast, paying over $14 extra every month because we kept the old box for second TV, Sunday morning, I’ve noticed that some of my channels, witch we hade for years where all of the sudden not authorized. I called Comcast immediately, what a shock! After seven or eight years of using there digital packages, we a... more »

  Saturday, I’ve purchased HD box from Comcast, paying over $14 extra every month because we kept the old box for second TV, Sunday morning, I’ve noticed that some of my channels, witch we hade for years where all of the sudden not authorized. I called Comcast immediately, what a shock! After seven or eight years of using there digital packages, we are not “digital” customers anymore. I’m being bullshit in to my ear that they have changed there packages (this was not a first time) couple of months ago and that they fixing this mistake now. Of course my statement never mentioned anything about it, but exact opposite happened when I talked to some other person couple of weeks ago to downgrade the service (got rid of HBO) who told me how much will I pay when I’ll purchase the HD box. They disconnected all the channel we where paying for ever and just left us with the “basic”, expecting us to give them even more money than they’ve been collecting. I’m on the phone with this supervisor Max U2WU2W who’s “multi tasking” not paying any attention to what I’m saying (You dude, you can be really working for such a fucked up company as Comcast) basically laughing to my face.
  This dirty business of there’s must go out, I hate Comcast and there monopoly, to hell with you Comcast, people are fed up with your bullshit!!!
  « less

  
  

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  19 Apr 2010 by Guest-Xhb58 on Amplicate - Link - Flag
• 

  slow, slow and slow

  slow, slow and slow « less

  
  

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  18 Apr 2010 by Guest-Scf73 on Amplicate - Link - Flag
• 

  wow, super duper laggy internet at night time, can't play no games and that's all i do, i wanna switch asap

  wow, super duper laggy internet at night time, can't play no games and that's all i do, i wanna switch asap « less

  
  

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  18 Apr 2010 by Guest-Dgz05 on Amplicate - Link - Flag
• 

  The corporate stranglehold on news and information that comcast enjoys already is not only Un American But Anti American in its ability to control what is reported and who may access it. To increase this control and power is to block the ability of voters to be informed on any issue in any fashion deemed detrimental to that corporation.This would b... more »

  The corporate stranglehold on news and information that comcast enjoys already is not only Un American But Anti American in its ability to control what is reported and who may access it. To increase this control and power is to block the ability of voters to be informed on any issue in any fashion deemed detrimental to that corporation.This would be an insane and criminal misuse of the PUBLIC AIRWAVES. « less

  
  

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  17 Apr 2010 by Wolf-0fd3bf on Amplicate - Link - Flag
• 

  You think Comcast sucks just because they have an inferior product and lousy customer service? There's much more to it than that. I'm from Philadelphia, so our Comcast history goes back a long way. I refuse to get Comcast service on principle - When Comcast first negotiated the deal to wire Philly for cable in 1983, part of the deal was th... more »

  You think Comcast sucks just because they have an inferior product and lousy customer service? There's much more to it than that.
  
  I'm from Philadelphia, so our Comcast history goes back a long way. I refuse to get Comcast service on principle -
  When Comcast first negotiated the deal to wire Philly for cable in 1983, part of the deal was that they provide public access channels and facilities. Most large cities have this, and it's built into the contracts because of our country's core values - i.e. facilitating free speech for the people. Comcast, in their contempt for the people that is so often illustrated by their monumentally bad customer service, never provided public access - at least not until Verizon came into the market to compete. Comcast failed to provide public access - part of the contract! - for TWENTY-SEVEN years.
  Now, Comcast looks to take control of NBC-Universal (at one point they were trying to get control of Disney). Do you really want a company that shows such contempt for the rights of the citizens (let alone how it treats its paying customers) to control the content of the programming they provide? This would be really bad news. Call your Senator. Complain loudly that they're even contemplating letting this happen. . .
  « less

  
  

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  17 Apr 2010 by Guest-Sgw13 on Amplicate - Link - Flag
• 

  Dear Comcast, I have decided to do my 'communications' class project at Ohio University on Comcast's customer service. I chose this after calling Comcast on every half hour for 5 days and 100% of the time the following message is broadcast "We are currently experiencing higher than normal call volume and longer than normal wait times" In order to ... more »

  Dear Comcast,
  
  I have decided to do my 'communications' class project at Ohio University on Comcast's customer service. I chose this after calling Comcast on every half hour for 5 days and 100% of the time the following message is broadcast "We are currently experiencing higher than normal call volume and longer than normal wait times" In order to be accurate in my public assessment of your service, is this just a message that Comcast has on repeat? If a customer calls in and hears the message every single time, then doesn't a long wait actually revert to the "usual" and no longer "longer than usual"? Thanks your for your time.
  
  Bobby Morris « less

  
  

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  16 Apr 2010 by Bobby on Amplicate - Link - Flag
• 

  Comcast sucks because I'm stuck using they're overpriced, undervalued service if I want terrestial-based TV. I would appreciate having more choices. I hate being chained to a single provider.

  Comcast sucks because I'm stuck using they're overpriced, undervalued service if I want terrestial-based TV. I would appreciate having more choices. I hate being chained to a single provider. « less

  
  

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  15 Apr 2010 by Aweber1 on Amplicate - Link - Flag
• 

  Comcast is slow, slow, slow. Do they care? I don't know. SmartZone is even dumber that their other version of email. These people should be ashamed to cash their pay checks. I would be. Shame, Shame, Shame.

  Comcast is slow, slow, slow. Do they care? I don't know. SmartZone is even dumber that their other version of email. These people should be ashamed to cash their pay checks. I would be. Shame, Shame, Shame. « less

  
  

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  15 Apr 2010 by Guest-Wvn08 on Amplicate - Link - Flag
• 

  So now I get 15 channels after their switch to digital. I have TVs with digital tuners that can receive digital signals but they require their boxes because they want to encrypt every channel. Each box has a monthly fee, requires ANOTHER remote, adds to your electric bill and where do you put it for wall mounted TVs!? They will charge you if they... more »

  So now I get 15 channels after their switch to digital. I have TVs with digital tuners that can receive digital signals but they require their boxes because they want to encrypt every channel. Each box has a monthly fee, requires ANOTHER remote, adds to your electric bill and where do you put it for wall mounted TVs!? They will charge you if they have to send a tech to your house! The kicker, I spent over an hour to attach the boxes and wait on the phone while their help desk tried to activate the boxes. I had to give my info many times to multiple reps, read the VERY SMALL serial numbers of the boxes multiple times which was difficult since they tell you to call AFTER all boxes are connected. All this for channels I was getting in the clear before the switch!!! When did I become part of their labor force???? I'm making the move to over the air and supplementing with iTunes. Goodbye Comcast. « less

  
  

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  15 Apr 2010 by Guest-Gpb92 on Amplicate - Link - Flag
• 

  Comcast Denver just made a claimed switch to "digital" that allegedly requires everyone to obtain and use a cable box and/or adapter. I think it's a lie. My digital TV STILL gets 52 of about 70 channels above Channel 20 - only 18 are now blocked. Blocked - covered by a Contact Comcast now screen - not unavailable. Clearly they have NOT gone all ... more »

  Comcast Denver just made a claimed switch to "digital" that allegedly requires everyone to obtain and use a cable box and/or adapter. I think it's a lie. My digital TV STILL gets 52 of about 70 channels above Channel 20 - only 18 are now blocked. Blocked - covered by a Contact Comcast now screen - not unavailable. Clearly they have NOT gone all digital - both analog and digital (having .# in the channel) still exist side-by-side. And available without the damn box.
  
  I suspect they want to try to eke out more revenue by forcing their digital guide and Pay-per-view stuff on everyone, and by hiding the HD digital so that customers pay extra for their "HD" cable box. What jerks they are!
  
  Rich « less

  
  

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  15 Apr 2010 by Guest-Bwy39 on Amplicate - Link - Flag
• 

  Their service in unreliable. Their customer service sucks. They send you to an automated message that says your service is out - repeatedly. They seem to have their heads up their butts and dont care about their customers. And this is the future of the internet?

  Their service in unreliable. Their customer service sucks. They send you to an automated message that says your service is out - repeatedly. They seem to have their heads up their butts and dont care about their customers. And this is the future of the internet? « less

  
  

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  15 Apr 2010 by Guest-Ncr94 on Amplicate - Link - Flag
• 

  The worst customer service of any company that I know. Picture quality is terrible. Outages a lot!!! their famous line..."your repairman will be there between 8AM and 6PM" ...come on could you be any more vague? I love when you call customer service and you spend 20 minutes pushing buttons telling the stupid computer what's wrong, and when you get ... more »

  The worst customer service of any company that I know. Picture quality is terrible. Outages a lot!!! their famous line..."your repairman will be there between 8AM and 6PM" ...come on could you be any more vague? I love when you call customer service and you spend 20 minutes pushing buttons telling the stupid computer what's wrong, and when you get a rep on the phone, they ask what seems to be the problem. Read your prompters idiots!! I worked for a call center and when you push those buttons, they let the rep know whats wrong when you call comes in...the thing I cant' stand the most???....it's the only choice for my hometown...talk about a monopoly....I am pursuing my mayor to change that....of coarse you know it won't because Comcast pays a certain fee to the towns to be the only provider for a particular town...hhmmmm...class action suit....always remember and never forget...when that little voice on the other end..the computerized one..says "Please hold your call is important to us".... well it can't be that important or you would have enough staff to help out your clients......the service center near me is so damn bad.....you go there...there are only 2 people working and about 50 people in line.....i was there one time and waited 2 hours before I got to the rep....another time I was there and again only 2 workers and about 30 people in line... one lady took off and left only one....it took 90 minutes for that lady to get back from lunch...when I got the rep after 3 ..yes that's 3 (three) hours you can bet I bitched about it...all she said is take it up with the manger... he was out to lunch....of course...and he had been gone for hours she said...I wrote them a letter about that 6 months ago...to this day...no confirmation of receipt or any apology for my dissatisfaction (but i really have to ask ...did i expect anything).... terrible...rude...inconsiderate....awful...sickening...horrifying....incompetent...socially unacceptable... just a few words to describe Comcast costumer service and the people in charge..if you can choose anyone else...DO IT!!!! BTW... they just raised their rates again...yes yet again....going up 20%...... there excuse...the rising cost of transmitting.... what... it's not like it's running around the highway in an SUV ...Comcast stop blowing smoke up my ass...you're going to ruin my autopsy.
  Signed....
  A very unhappy, disgruntled customer,
  
  Ryan Dunphy...Bristol CT « less

  
  

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  14 Apr 2010 by Guest-Ynh87 on Amplicate - Link - Flag
• 

  The problem with Comcast is the fact that most of the employees have NO COMMON SENSE. They upgraded my service to business class today, supposedly with a static IP address. Of course, the installer left no paperwork, no static ip address, nothing. When I called and sat on hold for 12 minutes, the agent on the phone would give me no information w... more »

  The problem with Comcast is the fact that most of the employees have NO COMMON SENSE. They upgraded my service to business class today, supposedly with a static IP address. Of course, the installer left no paperwork, no static ip address, nothing. When I called and sat on hold for 12 minutes, the agent on the phone would give me no information without the account number!!! I told him that we haven't received a bill yet, so how would we have the account number!!!! DUMB, DUMB, DUMB!! « less

  
  

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  13 Apr 2010 by Guest-Pqs48 on Amplicate - Link - Flag
• 

  Where shall I start....Well first of all customer service is the worst .They all lie so bad just to get u off the phone. I was supose to get credit on several occasions due to poor service comcast never issued the credit on my bill for any occasion . And when I called to ask them where's my credit? Everytime I'll call I'll explain my situation the... more »

  Where shall I start....Well first of all customer service is the worst .They all lie so bad just to get u off the phone. I was supose to get credit on several occasions due to poor service comcast never issued the credit on my bill for any occasion . And when I called to ask them where's my credit? Everytime I'll call I'll explain my situation they say im going to have you talk to my supervisor I would be put on hold and they never return .And if they're not lying to you they're giving you a funky attitude.The installers come to your home do a repair and leave all the cut wires and etc. onyour floor.Comcast is just a bloody mess!!!!!!!!!!!!! « less

  
  

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  13 Apr 2010 by Guest-Rjx87 on Amplicate - Link - Flag
• 

  Comcast Knoxville sucks royally. They have a group of managers there that could not manage their way out of a brown paper bag. The service is crappy. The customer service is a joke and they practise middle manning on your Internet connection. They have no problem editing the webpages you receive to put them in a better light. Someone should sue the... more »

  Comcast Knoxville sucks royally. They have a group of managers there that could not manage their way out of a brown paper bag. The service is crappy. The customer service is a joke and they practise middle manning on your Internet connection. They have no problem editing the webpages you receive to put them in a better light. Someone should sue their stupid hillbilly butts back to the stone age. « less

  
  

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  13 Apr 2010 by Guest-Qxr08 on Amplicate - Link - Flag
• 

  Comcast is using PUBLIC resources for private gain.

  Comcast is using PUBLIC resources for private gain. « less

  
  

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  + View 1 more comment - Hide all | 12 Apr 2010 by Guest-Dpt96 on Amplicate - Link - Flag

  COMCAST told me one rate then pretended they never said that. They have a monopoly. In Japan people get much faster internet for less price. The public's dollars created the internet. Comcast put in the last lines. We need competition.

  COMCAST told me one rate then pretended they never said that. They have a monopoly. In Japan people get much faster internet for less price. The public's dollars created the internet. Comcast put in the last lines. We need competition. « less

  
  

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  12 Apr 2010 by Guest-Dpt96 on Amplicate - Flag
• 

  Every time you will call Comcast you will get a differnt price, I can bet the house on it. Next they have aweful customer service who try to find why to nickel and dime you....just give me a price a fixed price and post it on the web....they will never do it. I hate dealing with them....I ordered $99 triple play, and I get only half of basic channe... more »

  Every time you will call Comcast you will get a differnt price, I can bet the house on it. Next they have aweful customer service who try to find why to nickel and dime you....just give me a price a fixed price and post it on the web....they will never do it. I hate dealing with them....I ordered $99 triple play, and I get only half of basic channels I had with FIOS where I use to live before, and than they want to charge extra $18, $15 or $10 for other basic channels like NickJR, D-Kids or fit-tv. I called three time I got three differnt price, I ordered for $10 and guess want no channel appeared on my tv, called again, agent tells me last agent did not upgrade transfer and again transfer....and hang up. This is not the only time, even with the phone only when I got that every time it was different price before and after I moved into my apt. I really miss FIOS. « less

  
  

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  11 Apr 2010 by Guest-Szg76 on Amplicate - Link - Flag
• 

  Terrible, terrible company. I have been around monopolies before and even part of their service areas, but never has there been better evidence for government regulation or complete takeover of a company than there is with Comcast. I had a simple service issue on y TV, they came to my house and left with my internet and phone also not working...w... more »

  Terrible, terrible company. I have been around monopolies before and even part of their service areas, but never has there been better evidence for government regulation or complete takeover of a company than there is with Comcast. I had a simple service issue on y TV, they came to my house and left with my internet and phone also not working...would have been better off if they never showed up. Missed the Masters in HD... « less

  
  

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  10 Apr 2010 by Guest-Gzr32 on Amplicate - Link - Flag
• 

  I have worked for a contracting group for comcast for 5 years and have as far as I can tell a great partnership.I am not privvy to all info and back office issues,however comcast came down on our FAMILY OWNED company and has successfully sent 50 more people to the unemployment line.Not in 3 to 6 months is this to take affect, but pack your shit and... more »

  I have worked for a contracting group for comcast for 5 years and have as far as I can tell a great partnership.I am not privvy to all info and back office issues,however comcast came down on our FAMILY OWNED company and has successfully sent 50 more people to the unemployment line.Not in 3 to 6 months is this to take affect, but pack your shit and get out in 30 days.WOW.This is how you,COMCAST, treat family?FUCK YOU comcast.They do have some great people that work there no doubt,but have decided to get rid of the ones that actually gave a shit.Hey everyone that is left,pull up your bootstraps and do more for less.At least when I lose my job in 30 days,we will be heading into summer.Thanks for nothing fuckers « less

  
  

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  09 Apr 2010 by Guest-Qbm12 on Amplicate - Link - Flag
• 

  UNBELIEVABLE STORY GUYS, PLEASE PEEP THIS! I was a triple play customer in 2008 and constantly had problems with the internet shutting off, the cable box glitching, and the DVR failing. On top of it, their HD was/is the crappiest quality, and near non existent as they literally offerred a meager 10 channels aside from the local broadcasts, thand ... more »

  UNBELIEVABLE STORY GUYS, PLEASE PEEP THIS!
  
  I was a triple play customer in 2008 and constantly had problems with the internet shutting off, the cable box glitching, and the DVR failing. On top of it, their HD was/is the crappiest quality, and near non existent as they literally offerred a meager 10 channels aside from the local broadcasts, thand actually charged an extra 6.99 a month to broadcast! (This was compared to the 60 some DTV had back then, now literally over a hundred strong)
  
  On separate occasions I called to be greeted with poor attitudes and ghetto service, infinite parked call times and being hung up on. Countless times different sorts of genius reps sent "signals" to my units which of course self corrected 11% of the time.
  
  After hanging on the line I was informed i needed replacements and that i had to wait two days for a tech to bring the units. Irate, but still calm, i say: "F(uck) (orget) that, maam, i will request a 2 day discount if i have to be billed for a month of service that isn't a full month of working schtuff." "Unfortunately i can't." she replies. (of course, i am the dimwitted customer how dare i request appropriate price deductions for inadequate service.)
  
  Intent on having my internet, I just offer to go to the local CSR outlet to pick up a new unit which they allow. The joint is like the DMV, lol, with all the same ugly people and funky smells, except unique to the arduous process that already exists, i had to draw a number and they pick it out of a hat before calling you up.
  
  Once at the line, Fat Shaniqua and her Gonzalez sisters snap crackle pop with their elongated painted red fingernails and chomp down on a whopper junior while they talk to you through mayonaise coated lips and "uh-uh, honey!" me as i try to convey to them that i need new equipment.
  
  After finally bartering with these obese monsters, i charm them with more whoppers and finally trade in my old equipment and get new equipment. (A BK dumpster was behind this outlet) Once home, I reinstall the stuff that Comquat actually pays these re-dick-u-lous ball sucking homotechs to do; (they cant install dick either ince they are actually not allowed to fish cables, lift carpet, go into walls, or even slide your TV an inch to plug anything in; they do NOTHING. These apes literally are only qualified to twist coaxes and and call it professional installation.)
  
  For a week the shitbox and spacemodem function to their normal hardly working capacity until they finally just kick the slime bucket once more and i tap out to the sheer excruciating idea that i have to endure another meeting with fat ass Boniqua again. Finally I just cancel the then, contract free service and bear without the goods for the duration of my lease. (luckily i was moving in a month and could get DTV at the HOUSE i was moving too since it was unavailable in the apartment i lived during that time.)
  
  Instantly, I return the ParticleBox and the hyperfast coin flip connect modem and pay off my remaining bill in cash since their internet would probably fail if i tried to use my Visa. Sensing a weird scam from their "thank you" I instinctively I keep my receipt for future reference.
  
  Whaddaya know---they send me a collection's notice in the mail a full 365 days later informing me in their best street slang possible that i never returned the Uber-modem and that i owe 100 dollars or must be reported to collections. Wittingly i pull out my faded yellow invoice as i pause my super sweet deluxe ultra DirectTV NFL Sunday Ticket game and call Clustercast to clear this bullcorn up. Rep answers, she's nice, so i give her the details and then tell her the invoice number on my paid account. She claims to have fixed it to just to find out next month that i got a service bill for a month of Clustercastic delight.
  
  Fumed I call and clear up the dibacle yet again and get this accumulated bill retracted. (they're so marvelous that they charge for other compan « less

  
  

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  09 Apr 2010 by Guest-Cym23 on Amplicate - Link - Flag
• 

  Customer service it outsourced to India or Egypt or something. I hate that. Now when I call customer service I get people I can't understand. The internet service is not stable, it is intermittent, phone "tech support" is useless. Unplug your modem and plug it back in.... ya whatever. When cable guys have come out they just tighten connec... more »

  Customer service it outsourced to India or Egypt or something. I hate that. Now when I call customer service I get people I can't understand.
  
  The internet service is not stable, it is intermittent, phone "tech support" is useless. Unplug your modem and plug it back in.... ya whatever.
  
  When cable guys have come out they just tighten connections or replace a splitter. That is not a long term solution.
  
  Now Comcast charges for their onsite service call.... why should I pay for someone to come do some useless work that I can do myself. They need to check all the cabling. One non-lobotomized phone tech support person finally admitted my signal was weak. But of course when the cable guy comes out, does his worthless crap and it works he closes the case. « less

  
  

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  09 Apr 2010 by Guest-Bfg29 on Amplicate - Link - Flag
• 

  After weeks of terrible connections to the internet, and never once have gotten a response for my email I sent to comcast cares, I want to take my cable modem to the local office, set it on the floor, smash it with my boot, and force them to eat the parts. On the off chance I do get through to customer service, the problem always seems to be on... more »

  After weeks of terrible connections to the internet, and never once have gotten a response for my email I sent to comcast cares, I want to take my cable modem to the local office, set it on the floor, smash it with my boot, and force them to eat the parts. On the off chance I do get through to customer service, the problem always seems to be on my end. The suspicious thing about it is that my internet download speed is 2Mbit on a 12Mbit line and upload is 4mbit when it should be 2Mbit. The download speed gets slower and slower when I use bittorrent, and will stay slow even hours after I have turned of bittorrrent. If I use VoIP for even 5 min, my cable modem power-cycles itself. The VoIP issues started, hmm, when comcast started offering their own paid VoIP. « less

  
  

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  08 Apr 2010 by Guest-Sbh46 on Amplicate - Link - Flag
• 

  So I come back from a week’s vacation only to discover that all of the shows my DVR had faithfully recorded were nothing but blank screens with the occasional "your service has been temporarily interrupted and should return soon". Over 30 hours! I go to the website and chat with someone who tells me that the firmware needs to be updated like I give... more »

  So I come back from a week’s vacation only to discover that all of the shows my DVR had faithfully recorded were nothing but blank screens with the occasional "your service has been temporarily interrupted and should return soon". Over 30 hours! I go to the website and chat with someone who tells me that the firmware needs to be updated like I give a crap about any of this techno bullshit. So it’s going to take 45 minutes to an hour for this to complete. Thanks comcast oh and by the way do I still have to pay you for the 30+ hours of no service? Jackoffs..... « less

  
  

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  08 Apr 2010 by Guest-Ksq25 on Amplicate - Link - Flag
• 

  I love it how they have to change their service name to "Xfinity" because the name "Comcast" has been so tainted. Their customer service? Non-existent. Service? Terrible. I had Comcast broadband for about 3 years and it was awful. You're connection will go from 10 megabytes a second to AOL-dail up in the blink of the eye. A case study for a massive... more »

  I love it how they have to change their service name to "Xfinity" because the name "Comcast" has been so tainted. Their customer service? Non-existent. Service? Terrible. I had Comcast broadband for about 3 years and it was awful. You're connection will go from 10 megabytes a second to AOL-dail up in the blink of the eye. A case study for a massive monopoly and the drawbacks of capitalism. Also Comcast's war against net-neutrality is going in their favor. A federal court has now decided Comcast can throttle and control Internet traffic and content. « less

  
  

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  07 Apr 2010 by Kevin-Cdb52c on Amplicate - Link - Flag
• 

  Okay. First of all, to the guy who went from 118 to 30 channels for the cheapest rate...do you honestly think that you are going to get 118 channels for less than $30 a month, on a promotional rate? You're dreaming if you do. If you downgrade, you lose service. That's what downgrading is. Secondly, it's not Comcast's fault if all of a sudden Jack B... more »

  Okay. First of all, to the guy who went from 118 to 30 channels for the cheapest rate...do you honestly think that you are going to get 118 channels for less than $30 a month, on a promotional rate? You're dreaming if you do. If you downgrade, you lose service. That's what downgrading is. Secondly, it's not Comcast's fault if all of a sudden Jack Bauer disappears from your screen and you don't know to check your HD channel. Also, the download limit is 250GB per month per user. If you are downloading more than 250GB per month, you're doing something illegal. And to the shmuck who is mad because he can't use his expensive fancy Universal remote, boo hoo. You should have asked Comcast if it was compatible before you made the purchase. Don't you know the saying about what happens when you assume something? Christ...don't get me wrong, some of you make good points, but the rest of you are just whiny bitches LOOKING for something to complain about just because your technicians wouldn't give you free HBO or something. Get the fuck over it. If you were going to leave Comcast, you wouldn't be posting about it. You would just leave the company. You're a bunch of spineless idiots that customer service reps have to deal with every day, and yes, it gets old REAL quick. Change your tampons and get the fuck over it. Here's a tip, assholes: The more you act like an asshole on the phone to a Comcast rep, the less likely they are to take your problem seriously and help you. People get mad, sure, but that doesn't give you the right to be an asshole. And by the way, you WON'T get a month's worth of credit for being out of service for a day. It will NEVER happen, so don't bother asking -- uh, I mean, demanding because you are not entitled to it. You will not receive any sort of compensation if you're a dickhole about it. So shut the fuck up about "oh, I can't download more than 250GB per month", or "Oh, I can't use MY universal remote". You are the dumb shit who paid for it before checking to see if you could use it. There's a reason Comcast gives you a remote, you fucking Jackal « less

  
  

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  07 Apr 2010 by Guest-Jfd79 on Amplicate - Link - Flag
• 

  Comcast sucks for it's "fuck you" attitude toward customers. It doesn't pay or train its employee's enough, it doesn't give a shit if it CUTS YOUR SERVICE by "accidentally" cutting the wrong wire (or two or three) when you don't pick Comcast (I've had this happen to my Verizon line!), they don't reimburse you for THEIR mistakes, they're AGAINST Net... more »

  Comcast sucks for it's "fuck you" attitude toward customers. It doesn't pay or train its employee's enough, it doesn't give a shit if it CUTS YOUR SERVICE by "accidentally" cutting the wrong wire (or two or three) when you don't pick Comcast (I've had this happen to my Verizon line!), they don't reimburse you for THEIR mistakes, they're AGAINST Net Neutrality (obviously), and all in all they're out to screw the American public has hard as possible for as much profit as possible. I use comcast, and if America would allow more room for ACTUAL COMPETITION (See: South Korea) I would actually have a choice in the matter. I fucking hate you, Comcast, and if I can get Verizon I'm throwing you out the door. « less

  
  

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  06 Apr 2010 by Guest-Zym96 on Amplicate - Link - Flag
• 

  Comcrapstic!!!Thanks! The season Finale of 24 I get to see half then the channel goes out! WTF!!! I get the rest of them but not this one! Xshitity, Comcrap whatever you wanna call yourselves you still smell badly!!!! Conkuur Warhammer on FB signing off!

  Comcrapstic!!!Thanks! The season Finale of 24 I get to see half then the channel goes out! WTF!!! I get the rest of them but not this one! Xshitity, Comcrap whatever you wanna call yourselves you still smell badly!!!!
  
  Conkuur Warhammer on FB signing off! « less

  
  

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  05 Apr 2010 by Conkuur on Amplicate - Link - Flag
• 

  It would be easier and faster to chisel my email on a piece of cement and have turtles drag the slab across this U.S. than use Comcast “Smartzone” email. Just when you thought it could not get any worse, “Smartzone” made it vastly worse. Nobody at Comcast seems to care about anything other than collecting their check..

  It would be easier and faster to chisel my email on a piece of cement and have turtles drag the slab across this U.S. than use Comcast “Smartzone” email. Just when you thought it could not get any worse, “Smartzone” made it vastly worse. Nobody at Comcast seems to care about anything other than collecting their check.. « less

  
  

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  04 Apr 2010 by Guest-Ptq29 on Amplicate - Link - Flag
• 

  we went from 118 channels down to 30 or so because we didn't agree to rent the box and upgrade. And their customer service knows they're trying to hold us hostage we're moving soon and won't ever go back

  we went from 118 channels down to 30 or so because we didn't agree to rent the box and upgrade. And their customer service knows they're trying to hold us hostage we're moving soon and won't ever go back « less

  
  

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  + View 1 more comment - Hide all | 04 Apr 2010 by Guest-Txd12 on Amplicate - Link - Flag

  they reduced our channels from about 118 to about 30 because we opted for the cheapest plan. We're going to switch away from these fucks

  they reduced our channels from about 118 to about 30 because we opted for the cheapest plan. We're going to switch away from these fucks « less

  
  

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  04 Apr 2010 by Guest-Txd12 on Amplicate - Flag
• 

  Now Comcast is double-billing me. After reneging on their opening deal. And the phone-menu and customer service is hellish.

  Now Comcast is double-billing me. After reneging on their opening deal. And the phone-menu and customer service is hellish. « less

  
  

  +0 | Helpful? YES  NO  Thank You!

  04 Apr 2010 by P0tus on Amplicate - Link - Flag
• 

  The limits. They say that Comcast is the leader in fiber optic network. If that was true why would they require a limit on how much you can download? Come on people. Stay with the times.... unlimited mins on cell phones.... Shouldn't unlimited internet be the same to???

  The limits. They say that Comcast is the leader in fiber optic network. If that was true why would they require a limit on how much you can download? Come on people. Stay with the times.... unlimited mins on cell phones.... Shouldn't unlimited internet be the same to??? « less

  
  

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  03 Apr 2010 by Guest-Jyr82 on Amplicate - Link - Flag
• 

  Why can I not watch a channel that I am paying for? This is not at all right.

  Why can I not watch a channel that I am paying for? This is not at all right. « less

  
  

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  + View 2 more comments - Hide all | 03 Apr 2010 by Sherry on Amplicate - Link - Flag

  READ ME!! omG, comcast so sucks big ones. Every time I have planned to watch a certain show it goes in and out. Every time is no joke. Evey time I call them I get "Yes we are having a very high volume of calls in your area. Just like now, I have been trying to watch a show that I have been waiting to watch for over 2 weeks and it keeps going in and... more »

  READ ME!! omG, comcast so sucks big ones. Every time I have planned to watch a certain show it goes in and out. Every time is no joke. Evey time I call them I get "Yes we are having a very high volume of calls in your area. Just like now, I have been trying to watch a show that I have been waiting to watch for over 2 weeks and it keeps going in and out. The picture and the sound. I phoned them (not the first time) regarding this and still no luck. The lady was so rude I had to hang up on her. WOW!! I BET I STILL GET MY BILL ON TIME THAT I WILL HAVE TO PAY ON TIME! Don't even LOL. I am so P. O. « less

  
  

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  03 Apr 2010 by Sherry on Amplicate - Flag

  omG, comcast so sucks. Every time I have planned to watch something (like now) the show (channel) goes in and out. Always at night. This is when I watch the good shows. I just phoned a representative to relay the problem and she was so rude I had to hang up on her. This has been going on for weeks. I keep getting "Yes, we are having a very high vol... more »

  omG, comcast so sucks. Every time I have planned to watch something (like now) the show (channel) goes in and out. Always at night. This is when I watch the good shows. I just phoned a representative to relay the problem and she was so rude I had to hang up on her. This has been going on for weeks. I keep getting "Yes, we are having a very high volume of calls from your area. I was told this last week as well. Every time I call this is what I get. As well as we are working on the propblem. I BET I STILL GET A BILL WITH NO DISCOUNT. SUCKS!!!!!!!! I am so dissapointed and pretty P. O. « less

  
  

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  03 Apr 2010 by Sherry on Amplicate - Flag
• 

  Sent to their billing department; I just received an email regarding the new Internet Data Usage Meter. I understand that my service may be cancelled if it’s exceeded. Well, I did the math and found that I use 60GB average per month (24% of 250) and since your “package” does not break down how much you are charging me for internet compared to cabl... more »

  Sent to their billing department;
  
  I just received an email regarding the new Internet Data Usage Meter. I understand that my service may be cancelled if it’s exceeded. Well, I did the math and found that I use 60GB average per month (24% of 250) and since your “package” does not break down how much you are charging me for internet compared to cable or phone service I simply divided my package price ($139.99) by 3 for $46.66 per service and since I only use 24% (or $11.19) worth of my allocated internet data I subtracted my bill accordingly. I added all related charges (disen-FRANCHISE fee) of $15.87and came up with $112.93. Please adjust all future bills to reflect these changes so that you may receive payment in a timely manner.
  
  Thank you « less

  
  

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  30 Mar 2010 by Guest-Cqr84 on Amplicate - Link - Flag
• 

  The only advantage use to have over satellite TV was the ability to use coaxial inputs for cable. As of April 2010, comcast requires all TV to have an set-top box to view its channel. Now my additional outlets with TV are useless. On top of that, their reason was to offer better digital receptions but there is no significant differences in the ch... more »

  The only advantage use to have over satellite TV was the ability to use coaxial inputs for cable. As of April 2010, comcast requires all TV to have an set-top box to view its channel. Now my additional outlets with TV are useless. On top of that, their reason was to offer better digital receptions but there is no significant differences in the channels. I think I am going to satellite « less

  
  

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  30 Mar 2010 by Guest-Dmr72 on Amplicate - Link - Flag
• 

  they dont suck.... all you have to do is reboot your pc.... or reboot your modem.... or clean your cache... they always tell you that ... it must always work

  they dont suck.... all you have to do is reboot your pc.... or reboot your modem.... or clean your cache... they always tell you that ... it must always work « less

  
  

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  + View 1 more comment - Hide all | 30 Mar 2010 by Guest-Jgd03 on Amplicate - Link - Flag

  i remember when the promise of cable tv was you pay for access and you don't have to watch commercials. hahahah the very first lie for an industry based on and proudly built on lies

  i remember when the promise of cable tv was you pay for access and you don't have to watch commercials. hahahah the very first lie for an industry based on and proudly built on lies « less

  
  

  Helpful? YES  NO  Thank You!

  30 Mar 2010 by Guest-Jgd03 on Amplicate - Flag
• 

  Comcast sucks because Every week and month its supposed to be Lag-free but its not. and i'm getting really pissed off because its lagging right now.

  Comcast sucks because Every week and month its supposed to be Lag-free but its not. and i'm getting really pissed off because its lagging right now. « less

  
  

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  28 Mar 2010 by Guest-Vhk02 on Amplicate - Link - Flag
• 

  200 bucks a month for what? your internet sucks your cable sucks you suck im going with 99 bucks a month with verizon wich im sure sucks too but cost 1/2 the price . so i get to save half the money for the same sucky crap i get from yoyu guys!!!!!!

  200 bucks a month for what? your internet sucks your cable sucks you suck im going with 99 bucks a month with verizon wich im sure sucks too but cost 1/2 the price . so i get to save half the money for the same sucky crap i get from yoyu guys!!!!!! « less

  
  

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  27 Mar 2010 by Guest-Wqx91 on Amplicate - Link - Flag
• 

  I have cable and internet service through Comcast and my service is routinely (several times a month) shut off for several hours between midnight and 3am. I work odd hours and this is primetime for me when I do all of my bill-paying and necessary online things. When I call to report it, I either get bullshit about "routine maintenance so that they ... more »

  I have cable and internet service through Comcast and my service is routinely (several times a month) shut off for several hours between midnight and 3am. I work odd hours and this is primetime for me when I do all of my bill-paying and necessary online things. When I call to report it, I either get bullshit about "routine maintenance so that they can continue to bring me excellent service, or they tell me 15 reasons why the problem is probably MY fault. No, nothing is unplugged. I DIDN'T CHANGE ANYTHING, I WAS JUST SITTING HERE WATCHING TV AND IT SHUT OFF. They tell me they'll send out a tech the next day and in a few hours it comes back on on its own. If it's "maintenance" and I call and choose the option to receive a courtesy call when service is restored, the call comes 9-10 hours AFTER the service has come back on. How is that useful???
  
  Now I have to use their box and their remote just to continue to receive the service I pay for? I have a programmable universal remote that I paid good money for because I only wanted ONE remote, and Comcast says, "Fuck you, use ours."
  
  No.
  
  I'm cancelling my television service today. As soon as I find an alternative for the internet, I'm cancelling that too. I'm done with these assclowns. « less

  
  

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  26 Mar 2010 by Guest-Sdm23 on Amplicate - Link - Flag
• 

  Comcast sucks because they don't directly employ the field technicians... they are all independent contractors and have no accountability. More recently, they have showed just how greedy and un-ethical they are by removing half the channels from my service (without reducing the price, mind you) in an attempt to extort me into buying a more expensi... more »

  Comcast sucks because they don't directly employ the field technicians... they are all independent contractors and have no accountability. More recently, they have showed just how greedy and un-ethical they are by removing half the channels from my service (without reducing the price, mind you) in an attempt to extort me into buying a more expensive package to get the channels back. It will not work. I will do without TV if I have to, but Comcast will not get another dime from me. Ever.
  « less

  
  

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  26 Mar 2010 by Guest-Tjz45 on Amplicate - Link - Flag
• 

  I just started the Triple Play on Wednesday it was up for 2 hours. I called and was told it was common to have outages the first 24 hours. I told the rep that is total BS. He put me on hold forever. Called back now totally pissed that I had made a big mistake with Comcrap. The rep sez that is not the case and would escalate a service call fo t... more »

  I just started the Triple Play on Wednesday it was up for 2 hours. I called and was told it was common to have outages the first 24 hours. I told the rep that is total BS. He put me on hold forever. Called back now totally pissed that I had made a big mistake with Comcrap. The rep sez that is not the case and would escalate a service call fo tomorrow morning. Guess what, no one shows up, call them back and find out it has been always scheduled for Friday morning. I am fit to be tied. We have had no phone service and these morons call the home number to confirm appointment. I had to go to a friends house to hear the voicemails since I had not setup voicemail from my home phone line first. They are a monopoly and need to be treated to a congressional ass whooping like the health insurance industry. « less

  
  

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  26 Mar 2010 by Guest-Rqs31 on Amplicate - Link - Flag
• 

  commercials commercials commercials 2 minutes of tv show then commercials commercials commercials does comcast honestly think people want to pay for commercials what is this crap stop ripping people off just stop it were sick of all the commercials !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! (crooks)!!!!!!!!

  commercials commercials commercials 2 minutes of tv show then commercials commercials commercials does comcast honestly think people want to pay for commercials what is this crap stop ripping people off just stop it were sick of all the commercials !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! (crooks)!!!!!!!! « less

  
  

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  25 Mar 2010 by Anne on Amplicate - Link - Flag
• 

  Unresponsive, unresponsive, unresponsive.

  Unresponsive, unresponsive, unresponsive. « less

  
  

  +2 | Helpful? YES  NO  Thank You!

  25 Mar 2010 by Guest-Vyb63 on Amplicate - Link - Flag
• 

  Let's see we are going on day number two of our forced digital converter box conversion. Only 1 out of 3 of our tv's is receiving a signal so that we see a picture - though the sound is enhanced by a lovely background shooshing noise that comes from having to balance and play with 2 different remotes and their volume buttons. We are now scheduled... more »

  Let's see we are going on day number two of our forced digital converter box conversion. Only 1 out of 3 of our tv's is receiving a signal so that we see a picture - though the sound is enhanced by a lovely background shooshing noise that comes from having to balance and play with 2 different remotes and their volume buttons. We are now scheduled 2 days from now to have a tech come out from 1-5 on Friday and see what is going on. My husband is patiently trying for a third time to walk through it with customer service rep. The other tvs - 1 has no signal at all and the other simply has the blue bar of happiness saying "One moment please". These "FREE" boxes are surely gonna cost us somewhere. The ease of self installation has me concerned we are gonna be charged for the tech visit on Friday. The bill continues to go up and the variety of channels continues to suck. And, each time my husband calls and tries to fix this huge mess - there is a 45 minute download time that the customer service reps are initializing --- what the hell are they downloading?! Think of this too -- the boxes never shut off -- so comcast is costing you more money for your electric bills too. If I had my way Direct Tv would be out tomorrow. But, I must allow Comcrap fall on its face on Friday first! « less

  
  

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  24 Mar 2010 by Guest-Gph51 on Amplicate - Link - Flag
• 

  I called to start new service because they were the only company in this area. Their sales reps didn't even give me the full price of the package they were offering until I asked them for it. They only quoted the introductory price. They also want to charge me a $50 installation charge to plug in my modem. I was on the phone with comcast reps t... more »

  I called to start new service because they were the only company in this area. Their sales reps didn't even give me the full price of the package they were offering until I asked them for it. They only quoted the introductory price. They also want to charge me a $50 installation charge to plug in my modem. I was on the phone with comcast reps three times, and I will NEVER purchase a service from these people. Customer service people are jerks, pricing is AWFUL(and deceiving), and they wont let me install my own service. Fuck Comcast. « less

  
  

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  23 Mar 2010 by Guest-Vfr76 on Amplicate - Link - Flag
• 

  I just come back from deployment ...and these FUCKING ASSCLOWN DOUCHE NOZZLING FUCKTARDS have the fucking GALL to put an ASS CRACK LICKING COLLECTION AGENCY on me for a bill I payed off 4 FUCKING YEARS AGO at an old address! Hmmm money must be getting tight after you pissed off enough people to make up bullshit collections to generate revenue!!!! T... more »

  I just come back from deployment ...and these FUCKING ASSCLOWN DOUCHE NOZZLING FUCKTARDS have the fucking GALL to put an ASS CRACK LICKING COLLECTION AGENCY on me for a bill I payed off 4 FUCKING YEARS AGO at an old address! Hmmm money must be getting tight after you pissed off enough people to make up bullshit collections to generate revenue!!!! Thats why after telling Comcast for 5 FUCKING months! you need to boost your signal!!! Put in an amp upstream from my signal!!! thats why channels and esp. Comcrap on Demand pixilated or dropped.. DEEE TAA DEEE!! lets dig a trench George!! Oh George, we cut the cable with the trencher!! DURRR! We fixed the cable DURRR! You need to make signal stronger DURRRR! Next time BURY YOURSELF AND YOUR WORTHLESS FUCKING SHIT COMPANY IN THE HOLE WITH YOU. Thats why you got dropped FUCKERS!! and as soon as I find a viable alternative for internet in the Jacksonville FL and switch to Safetouch your fucking done son!
  « less

  
  

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  23 Mar 2010 by Guest-Tnf94 on Amplicate - Link - Flag
• 

  there is no accountability. they screw up and without apology, tell you to suck it up and deal.

  there is no accountability. they screw up and without apology, tell you to suck it up and deal. « less

  
  

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  22 Mar 2010 by Smm212202 on Amplicate - Link - Flag
• 

  Problems with billing. Comcast you suck balls! I have been paying my bills online and just found out that I have been charged twice of what I signed up for. It appears like, every time I pay... according to them, it was not transacted so no money was taken from my bank account hence, they have to charge me more money. Bullcrap! I payed and they to... more »

  Problems with billing. Comcast you suck balls!
  
  I have been paying my bills online and just found out that I have been charged twice of what I signed up for. It appears like, every time I pay... according to them, it was not transacted so no money was taken from my bank account hence, they have to charge me more money. Bullcrap! I payed and they took money from my checking account. I have been charged for the last 3 months and I am so fed up with their online billing system. So now I can't pay my bills online so I have to go to one of their payment centers and pay cash. I have to take off from work tomorrow to resolve this issue and get it over with.
  
  I am already in the works of canceling my account. But of course, I am darn sure they will bill me for a cancellation fee!!!
  
  ComCraptastic! « less

  
  

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  21 Mar 2010 by Maybellepineda on Amplicate - Link - Flag
• 

  They care nothing about the customer- they are the the perfect example of a monopoly. After years of seamless service (no complaints), we went from happy to cancellation of all services in 3.5 months. They *change* their billing system and now all online payments done through their system are failling - we are penalized by becoming a forced CASH ... more »

  They care nothing about the customer- they are the the perfect example of a monopoly. After years of seamless service (no complaints), we went from happy to cancellation of all services in 3.5 months. They *change* their billing system and now all online payments done through their system are failling - we are penalized by becoming a forced CASH only customer. Literally, they accused our banks of lying - though we have print outs showing they submitted payments to our bank (ACH debit) with no checking account (just routing number). 3 months straight... They cancelled us on first offense, second offense, and then third offense. We, seriously, never did anything other than attempt to use their online payment system....Shame on us for not trying a new payment method. Oh well...
  
  New service installed from competitor this weekend! Comcast Sucks! « less

  
  

  +7 | Helpful? YES  NO  Thank You!

  20 Mar 2010 by Chrad on Amplicate - Link - Flag
• 

  They have the worst customer service in the world. They quote one thing for charges and bill somthing totally different.

  They have the worst customer service in the world. They quote one thing for charges and bill somthing totally different. « less

  
  

  +3 | Helpful? YES  NO  Thank You!

  20 Mar 2010 by Guest-Yvf28 on Amplicate - Link - Flag
• 

  They claim to offer http://dns-opt-out.comcast.net/ but when you log into their site, you can't access the controls to turn it off.

  They claim to offer http://dns-opt-out.comcast.net/ but when you log into their site, you can't access the controls to turn it off. « less

  
  

  +1 | Helpful? YES  NO  Thank You!

  17 Mar 2010 by Eselqueso on Amplicate - Link - Flag
• 

  When I call up to dump my cable TV and just keep digital phone and Internet srvc, they will not give me a quote for those two services alone. I talk to 3 dif reps, each keeps telling me cost for "Triple Play" even when I say over & over 'NOT WHAT I WANT"

  When I call up to dump my cable TV and just keep digital phone and Internet srvc, they will not give me a quote for those two services alone. I talk to 3 dif reps, each keeps telling me cost for "Triple Play" even when I say over & over 'NOT WHAT I WANT" « less

  
  

  +1 | Helpful? YES  NO  Thank You!

  17 Mar 2010 by Wendy_Ww on Amplicate - Link - Flag
• 

  Comcast you suck royally! You never pick the phone when I have a problem. I wish I had one option to change from comcast to another service provider like Netgear.

  Comcast you suck royally! You never pick the phone when I have a problem. I wish I had one option to change from comcast to another service provider like Netgear. « less

  
  

  +1 | Helpful? YES  NO  Thank You!

  16 Mar 2010 by Gaurav-Bee977 on Amplicate - Link - Flag
• 

  Comcast blows asshole! I hope and pray everyday that a new Multimedia service provider steps in and destroys Comcast. ATT blows asshole too! There is so much room for improvement.

  Comcast blows asshole! I hope and pray everyday that a new Multimedia service provider steps in and destroys Comcast. ATT blows asshole too! There is so much room for improvement. « less

  
  

  +1 | Helpful? YES  NO  Thank You!

  16 Mar 2010 by Joshua-4cc01e on Amplicate - Link - Flag
• 

  I hate that I get blamed for not calling SOON enough when my picture constantly scrambles.... I hate that if I want to order a movie I have to pay $7.00. I hate that if I want to have cable I have to have COMCAST!!!!!!

  I hate that I get blamed for not calling SOON enough when my picture constantly scrambles....
  I hate that if I want to order a movie I have to pay $7.00.
  I hate that if I want to have cable I have to have COMCAST!!!!!! « less

  
  

  +2 | Helpful? YES  NO  Thank You!

  16 Mar 2010 by David-54143a on Amplicate - Link - Flag
• 

  The last 6 mths nothing but problems will billing - i am being charged for cmax and i don't even receive it. purchased a router from them and it workd like shit. so today 3/15 i call the corp headquarters phone number 215-665-1700. was told i would receive a call back 3/16.SURE!!!!!!!!!!!!!!!!!!!! BOTTOM LINE IS THAT COMCAST SUCKS

  The last 6 mths nothing but problems will billing - i am being charged for cmax and i don't even receive it. purchased a router from them and it workd like shit. so today 3/15 i call the corp headquarters phone number 215-665-1700. was told i would receive a call back 3/16.SURE!!!!!!!!!!!!!!!!!!!! BOTTOM LINE IS THAT COMCAST SUCKS « less

  
  

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  15 Mar 2010 by Guest-Spn62 on Amplicate - Link - Flag
• 

  Most individuals don't have a clue about the command prompts... ipconfig /flushdns ... and ipconfig /registerdns... i've been on the phone waiting for 30 minutes tonight listening to their BS sales commercials... i've reconnected to the internet, but want

  Most individuals don't have a clue about the command prompts... ipconfig /flushdns ... and ipconfig /registerdns... i've been on the phone waiting for 30 minutes tonight listening to their BS sales commercials... i've reconnected to the internet, but want « less

  
  

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  13 Mar 2010 by Guest-Snb61 on Amplicate - Link - Flag
• 

  The reliability of the TV reception is awful. Their technicians pretty much come out and guess as to what the problem is. I think the main problem is with substandard equipment. Now they want customers to buy insurance to cover service call fees if the problem is not with Comcast. Like I'd believe them if they tried to say that.

  The reliability of the TV reception is awful. Their technicians pretty much come out and guess as to what the problem is. I think the main problem is with substandard equipment. Now they want customers to buy insurance to cover service call fees if the problem is not with Comcast. Like I'd believe them if they tried to say that. « less

  
  

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  13 Mar 2010 by Guest-Gsb90 on Amplicate - Link - Flag
• 

  they didn't even realize that I had bundled "basic" ie. . cheapest cable ever with my internet when I signed up, so then, after 6 months of getting basic cable, the woman wanted to charge me to$30 to have a technician "check to make sure my tv worked" by coming out to my house. . .and I'm like, "DUDE!, a technician already came out, he plugged in m... more »

  they didn't even realize that I had bundled "basic" ie. . cheapest cable ever with my internet when I signed up, so then, after 6 months of getting basic cable, the woman wanted to charge me to$30 to have a technician "check to make sure my tv worked" by coming out to my house. . .and I'm like, "DUDE!, a technician already came out, he plugged in my tv. . .F-U. . .there's no way I'm paying for some dude to come out again to tell me something I already know" check your records comcast. . .the whole call was like one big sales pitch, and when I didn't buy into anything, out came the, "we'll have to send someone out and still charge you a $30 hook up fee" even though they've already hooked up my internet and tv. . what a joke! « less

  
  

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  12 Mar 2010 by Guest-Bxf13 on Amplicate - Link - Flag
• 

  Comcast sucks, because their billing is a joke. Add on top of that, the fact that you are paying double what you should for a mediocre product, and pretty soon you have a $300 bill or being shut off, even though you have paid what you should. Go DISH or DirectTV, you will save big bucks and big headache

  Comcast sucks, because their billing is a joke. Add on top of that, the fact that you are paying double what you should for a mediocre product, and pretty soon you have a $300 bill or being shut off, even though you have paid what you should. Go DISH or DirectTV, you will save big bucks and big headache « less

  
  

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  12 Mar 2010 by Guest-Kpx62 on Amplicate - Link - Flag
• 

  their technicians are incompetent and customer service support don't even know what they are doing and very rude.

  their technicians are incompetent and customer service support don't even know what they are doing and very rude. « less

  
  

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  10 Mar 2010 by Guest-Rmf34 on Amplicate - Link - Flag
• 

  cuz they have inferior products at superior prices.

  cuz they have inferior products at superior prices. « less

  
  

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  09 Mar 2010 by Guest-Jcz31 on Amplicate - Link - Flag
• 

  I agree on this issue! If you are sick of it and ready to save you can get 120 all-digital channels with Dish TV for only $19.99/month with HBO and Showtime free for 3 months. HDTV can be added for $10/month more with up to 95 HD channels. Installation is free of up to 3 HD receivers. Find out more here http://tiny.cc/dishtv I hope this helps!

  I agree on this issue! If you are sick of it and ready to save you can get 120 all-digital channels with Dish TV for only $19.99/month with HBO and Showtime free for 3 months. HDTV can be added for $10/month more with up to 95 HD channels. Installation is free of up to 3 HD receivers.
  Find out more here http://tiny.cc/dishtv I hope this helps! « less

  
  

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  08 Mar 2010 by Dishtvblog on Amplicate - Link - Flag
• 

  They don't fix their dvrs. They just pull them from one house that has a problem, and install them in one that needs a new one. Brilliant. Customer focused. It's Comspastic.

  They don't fix their dvrs. They just pull them from one house that has a problem, and install them in one that needs a new one. Brilliant. Customer focused. It's Comspastic. « less

  
  

  +3 | Helpful? YES  NO  Thank You!

  05 Mar 2010 by Guest-Gwp82 on Amplicate - Link - Flag
• 

  I hate the fact that comcast offered free netbooks and I never received mine. I hate the fact that they took netbooks promotions off their website. I hate the fact that you can't even use their website. It loads way too slow. I hate the fact that the internet is worse then dial up. Unless I stay up all night. I hate the fact that sometime... more »

  I hate the fact that comcast offered free netbooks and I never received mine.
  
  I hate the fact that they took netbooks promotions off their website.
  
  I hate the fact that you can't even use their website. It loads way too slow.
  
  I hate the fact that the internet is worse then dial up. Unless I stay up all night.
  
  I hate the fact that sometimes I can watch videos and sometimes comcast connections service is to slow and videos wont play. (i do videos as a part-time job). And can only upload late at night.
  
  I hate the fact that they have so many commercials on TV saying how wonderful the are.
  
  I hate the fact that 85 percent of the time when we record something its too pixel to watch.
  
  but most of all
  
  I hate the fact that I find it necessary to give all comcast drives the "hidden" finger when I see them. « less

  
  

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  04 Mar 2010 by Samiannee on Amplicate - Link - Flag
• 

  if you are in the jacksonville area go to orange park mall ask for joshua i will see if you are available for uverse its the blueray to comcast vhs quality

  if you are in the jacksonville area go to orange park mall ask for joshua i will see if you are available for uverse its the blueray to comcast vhs quality « less

  
  

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  04 Mar 2010 by Joshua-Acfd93 on Amplicate - Link - Flag
• 

  I just had my technician come in to install my cable and internet. First of all, I signed up for HD cable and they gave me a regular digital box. I had to drive 20 minutes to exchange for the HD box and when I got there the lady told me that I had to wait for one day to exchange because my service is in suspended mode. When I called comcast earlier... more »

  I just had my technician come in to install my cable and internet. First of all, I signed up for HD cable and they gave me a regular digital box. I had to drive 20 minutes to exchange for the HD box and when I got there the lady told me that I had to wait for one day to exchange because my service is in suspended mode. When I called comcast earlier the representative did not mention any of that. I had to call them twice to have it exchange it for me. Secondly, I bought a modem so I won't have to pay a monthly rental fee. Then the technician told me that my modem isn't approved when in fact it's approved. I had to show him the link of the approved list then he finally proceeded to install my modem. Too bad I had no choice to choose other cable companies. It's a monopoly. « less

  
  

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  03 Mar 2010 by Guest-Wdk37 on Amplicate - Link - Flag
• 

  HD that's not HD.

  HD that's not HD. « less

  
  

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  03 Mar 2010 by Antony-A06584 on Amplicate - Link - Flag
• 

  I am on my second week of waiting for comcast to fix the internet. Their techs don't seam to know what the hell their doing. If you have a truck and can go out and screw together a connection your hired. They don't train them to fix tech problems. The supervisors will come out and look at the problem using your computer, cuz they don't carry th... more »

  I am on my second week of waiting for comcast to fix the internet. Their techs don't seam to know what the hell their doing. If you have a truck and can go out and screw together a connection your hired. They don't train them to fix tech problems. The supervisors will come out and look at the problem using your computer, cuz they don't carry their own equipment. Then they'll send a line crew out that you don't even know that they're there, so it's up to you to check to see if you have access again. That doesn't work, so then there goes another day if your lucky, will probably be two days. Their customer support just wants to get you off of the phone, and they will hang up on you if you try to be persistant. I just don't understand how this company stays in business. They are ripe for competition. Hell all you have to do is come into the market and show these complaints as a commercial and you'll have a ton of phone calls from people wanting to switch. « less

  
  

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  03 Mar 2010 by Guest-Yqh27 on Amplicate - Link - Flag
• 

  Comcast sucks because of the boxes they are now requiring you to rent form them to be able to view the channels you are already paying for. I'm I the only person who would channel surf to find something to watch? Thats a thing of the past because it takes 15 seconds to change one channel. Not sure how forcing me to rent slow cable boxes is an upgra... more »

  Comcast sucks because of the boxes they are now requiring you to rent form them to be able to view the channels you are already paying for. I'm I the only person who would channel surf to find something to watch? Thats a thing of the past because it takes 15 seconds to change one channel. Not sure how forcing me to rent slow cable boxes is an upgrade to my service. « less

  
  

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  02 Mar 2010 by Guest-Mgn54 on Amplicate - Link - Flag
• 

  The cost for what you get is not worth it. The On Demand Box constantly glitches this stupid black box in the middle of the TV screen. When my special deal ran out I was billed a month in advance for the new charges and ended up paying over $400 for 3 months of service.

  The cost for what you get is not worth it. The On Demand Box constantly glitches this stupid black box in the middle of the TV screen. When my special deal ran out I was billed a month in advance for the new charges and ended up paying over $400 for 3 months of service. « less

  
  

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  02 Mar 2010 by Guest-Npz89 on Amplicate - Link - Flag
• 

  No complaints about their product(s) but customer service truly sucks. Upgraded a home office to business class internet service and they continued to double bill our company for 18 months. Granted our accounting department should have caught it earlier on, but we also have a dedicated Comcast account representative who apparently is nothing mor... more »

  No complaints about their product(s) but customer service truly sucks. Upgraded a home office to business class internet service and they continued to double bill our company for 18 months. Granted our accounting department should have caught it earlier on, but we also have a dedicated Comcast account representative who apparently is nothing more than an order processor. Had to get the lawyers involved before the billing department would fix the problem. It's really too bad because their product offerings are reasonable, not stellar, but good enough, their customer service continues to bring them down. « less

  
  

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  01 Mar 2010 by Guest-Bpd31 on Amplicate - Link - Flag
• 

  comcast suck big time! our itnernet connection is worse than dial-up! i wud actually go back to dial-up! i have xbox live and bc of this crappy terrible connection its laggy! im about to call them and flip on thr ignorant peace of crap employees! we called and the lady said SHE COULDNT HELP US WITH OUR HIGH-SPPED INTERNET but yet we pay for high-sp... more »

  comcast suck big time! our itnernet connection is worse than dial-up! i wud actually go back to dial-up! i have xbox live and bc of this crappy terrible connection its laggy! im about to call them and flip on thr ignorant peace of crap employees! we called and the lady said SHE COULDNT HELP US WITH OUR HIGH-SPPED INTERNET but yet we pay for high-speed internet and she said,wait correction the idiot said" your going to have to upgrade for faster service but for more money" they have no clue what thr doing! comcast sucks big time! direct tv plz buy them out! maybe then we can sleep safley! « less

  
  

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  26 Feb 2010 by Guest-Mqc81 on Amplicate - Link - Flag
• 

  We decided to take the plunge and switch to Comcast because of their Triple Play Bundle and we were trying to save money. It's been two years and THANK GOD my contract is over! We have now switched BACK to Direct TV (we regret ever leaving) and got our AT&T Internet and phone. First of all, the clarity supercedes that of Comcast HD and when I ask f... more »

  We decided to take the plunge and switch to Comcast because of their Triple Play Bundle and we were trying to save money. It's been two years and THANK GOD my contract is over! We have now switched BACK to Direct TV (we regret ever leaving) and got our AT&T Internet and phone. First of all, the clarity supercedes that of Comcast HD and when I ask for specifics on my phone and internet, it is done in an INSTANT! And the best part of all, we are paying $120 LESS than that so called "Triple Play"...Comcast is a joke and their Customer Service people should go back to work at McDonald's. « less

  
  

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  26 Feb 2010 by Guest-Pcy39 on Amplicate - Link - Flag
• 

  I have worked for comcast for almost three years, and not a day goes by that I don't regret ever accepting the position. You are all correct in saying that our service is substandard. The company just simply will not invest the money to upgrade the plant in order for the services to work properly. That I would say is the biggest issue, yet Comcast ... more »

  I have worked for comcast for almost three years, and not a day goes by that I don't regret ever accepting the position. You are all correct in saying that our service is substandard. The company just simply will not invest the money to upgrade the plant in order for the services to work properly. That I would say is the biggest issue, yet Comcast will spend billions on NBC. why don't we fix internal problems before taking on more challenges? I HATE COMCAST!! « less

  
  

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  25 Feb 2010 by Guest-Mzk91 on Amplicate - Link - Flag
• 

  Took off work to have internet and voip installed and they came out today to inform me that they do not install until April, today is Feb 24th. It would have been nice if they had the courtesy to let me know so that I did not stay up till 11pm last night preparing yard for the next day. Called back Earthlink and they will boost my speed, keep pric... more »

  Took off work to have internet and voip installed and they came out today to inform me that they do not install until April, today is Feb 24th. It would have been nice if they had the courtesy to let me know so that I did not stay up till 11pm last night preparing yard for the next day. Called back Earthlink and they will boost my speed, keep price low, so I am staying with DSL. I feel Comcast knew they were NOT going to install today and just came by for a site check. « less

  
  

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  24 Feb 2010 by Guest-Nzc76 on Amplicate - Link - Flag
• 

  Because they said nothing would change with the digital transition last year and now my 6 (yeah) analog recording boxes (Panasonics and Philips) would require 6 more boxes plugged into the grid (to allow each to get any but local channels- basically) that I would have to set channels on (and/or program - if you can program them to switch channels?... more »

  Because they said nothing would change with the digital transition last year and now my 6 (yeah) analog recording boxes (Panasonics and Philips) would require 6 more boxes plugged into the grid (to allow each to get any but local channels- basically) that I would have to set channels on (and/or program - if you can program them to switch channels?) in addition to programming my recorders. Plus I'd need at least 6 more cables (unless I need a/b switches then 12 more plus many spitters either way). Oh yeah and the cable channels I've been getting for years (analog up to 99 -though only 3 over ch 67?) since I got high speed internet--they're all going away unless I pay big bucks for a higher priced package. Already using too much juice so this is not going to happen. Time to wait and hope my favorite shows come out on dvd, though I halfway expect those to get phased out so we can only get content in non "permanent" forms so we can't share or loan them --everyone should have to pay every time-- interesting that none of the dvrs that the cable company offer have dvd burners in them... « less

  
  

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  24 Feb 2010 by Guest-Rhs34 on Amplicate - Link - Flag
• 

  Comcast came out and installed their triple play package on 2/02/2010. I self installed the internet and the router kept resetting. After 2 hours of customer support with no fix, they told me a tech would have to come out and fix it but it would cost me. Luckily, it was their hardware and I was assured I'd incur no charge. I haven't had interne... more »

  Comcast came out and installed their triple play package on 2/02/2010. I self installed the internet and the router kept resetting. After 2 hours of customer support with no fix, they told me a tech would have to come out and fix it but it would cost me. Luckily, it was their hardware and I was assured I'd incur no charge. I haven't had internet for 2 weeks till it finally got fixed. After speaking with a rep on the phone for 2 hours on a cell phone, i went over my cell phone minutes and incurred almost an extra 70 dollar fee on my cell phone bill. Comcast refuses to credit it even though if their crap worked right the first time and they checked their own EMTA's for proper work i nthe first place, i wouldnt have called them and ran my phone bill up. FUCK YOU COMCAST. IM THROWIN YOUR SHIT OUT OF MY HOUSE INTO THE SNOW TODAY. « less

  
  

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  24 Feb 2010 by Guest-Zhf04 on Amplicate - Link - Flag
• 

  Comcast is expensive for what you get! In symphony, Comcast's HD PVR, HD picture quality and customer is brutal. We just switched to DISH NETWORK yesterday and instantly noticed a big difference in DISH picture quality and user friendly hardware and software.

  Comcast is expensive for what you get! In symphony, Comcast's HD PVR, HD picture quality and customer is brutal. We just switched to DISH NETWORK yesterday and instantly noticed a big difference in DISH picture quality and user friendly hardware and software. « less

  
  

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  24 Feb 2010 by Guest-Nmq86 on Amplicate - Link - Flag
• 

  Well they were supposed to come on Friday and never showed. Then they were supposed to come yesterday between 2-5 and they showed up at 830. The guy was there for an hour and a half, and they had our order incorrect. When we called to complain they claimed they had no record of what we had ordered. God they are miserable!

  Well they were supposed to come on Friday and never showed. Then they were supposed to come yesterday between 2-5 and they showed up at 830. The guy was there for an hour and a half, and they had our order incorrect. When we called to complain they claimed they had no record of what we had ordered. God they are miserable! « less

  
  

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  24 Feb 2010 by Guest-Fwj34 on Amplicate - Link - Flag
• 

  Because their equipment is absolute garbage. They don't care about their customers. They have lousey technology. I have had 4 broken DVR's in 2 years and they don't even care.

  Because their equipment is absolute garbage. They don't care about their customers. They have lousey technology. I have had 4 broken DVR's in 2 years and they don't even care. « less

  
  

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  23 Feb 2010 by Guest-Zmr86 on Amplicate - Link - Flag
• 

  To make a long story short, they charged me for a service call to replace my DVR box that died. Anyone know any good competitors? We need to take our business away and maybe they will pay attention.

  To make a long story short, they charged me for a service call to replace my DVR box that died. Anyone know any good competitors? We need to take our business away and maybe they will pay attention. « less

  
  

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  + View 1 more comment - Hide all | 23 Feb 2010 by Guest-Bfm27 on Amplicate - Link - Flag

  Customer service sucks big time. I even called the Corp. office. To make a long story short, they charged me for a service call to replace the DVR box that died. Anyone know of any good cable providers?

  Customer service sucks big time. I even called the Corp. office. To make a long story short, they charged me for a service call to replace the DVR box that died. Anyone know of any good cable providers? « less

  
  

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  23 Feb 2010 by Guest-Bfm27 on Amplicate - Flag
• 

  Comcast sucks because it forces their users into using their email service to manage your account online. It sucks because it turns on a domain hijacking service that they label as "Domain Helper Service" by default and make it extremely difficult to turn off. Eff comcast!

  Comcast sucks because it forces their users into using their email service to manage your account online. It sucks because it turns on a domain hijacking service that they label as "Domain Helper Service" by default and make it extremely difficult to turn off. Eff comcast! « less

  
  

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  22 Feb 2010 by Guest-Bsp80 on Amplicate - Link - Flag
• 

  tech's are not educated in what they are doing. wait time for customer service call is pathetic. and the prices continue to go up. going with DirectTV. had enough of these jokers.

  tech's are not educated in what they are doing. wait time for customer service call is pathetic. and the prices continue to go up. going with DirectTV. had enough of these jokers. « less

  
  

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  22 Feb 2010 by Guest-Mwr59 on Amplicate - Link - Flag
• 

  Willingly tried to upgrade my service. I AM A CURRENT CUSTOMER. Never been late on a bill. They want me to "come into an office" to present my SSN card because I have identity protection. WTF???!!! Bye bye comcraps.

  Willingly tried to upgrade my service. I AM A CURRENT CUSTOMER. Never been late on a bill. They want me to "come into an office" to present my SSN card because I have identity protection. WTF???!!! Bye bye comcraps. « less

  
  

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  22 Feb 2010 by Guest-Rjv97 on Amplicate - Link - Flag
• 

  How, in this age of record unemployment, do these idiots manage to hire the most frighteningly ignorant, lazy, horrifically stupid individuals????

  How, in this age of record unemployment, do these idiots manage to hire the most frighteningly ignorant, lazy, horrifically stupid individuals???? « less

  
  

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  20 Feb 2010 by Guest-Vyh69 on Amplicate - Link - Flag
• 

  I switched to Verizon FIOS about 4 years ago and have been super happy across the board. if you can, SWITCH from Comcast. My parents still have Comcast and just yesterday I had to go to their house and connect a new box and 2 adapters! Comcast should pay ME!

  I switched to Verizon FIOS about 4 years ago and have been super happy across the board. if you can, SWITCH from Comcast. My parents still have Comcast and just yesterday I had to go to their house and connect a new box and 2 adapters! Comcast should pay ME! « less

  
  

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  19 Feb 2010 by Guest-Wbm53 on Amplicate - Link - Flag
• 

  two open tickets modem does not sync up at the side of the house{had to sign up for the house wiring plan 2nd ticket] over a week20 hours phone chat ,verizon fios save us!!!!!

  two open tickets modem does not sync up at the side of the house{had to sign up for the house wiring plan 2nd ticket] over a week20 hours phone chat ,verizon fios save us!!!!! « less

  
  

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  19 Feb 2010 by Guest-Szh46 on Amplicate - Link - Flag
• 

  Comcast sucks because - it has no service - voicemail (minutes and minutes of not being able to talk to someone), fee system (that creeps up and up and up), an increase in fees for on On Demand material

  Comcast sucks because - it has no service - voicemail (minutes and minutes of not being able to talk to someone), fee system (that creeps up and up and up), an increase in fees for on On Demand material « less

  
  

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  19 Feb 2010 by Guest-Sdr10 on Amplicate - Link - Flag
• 

  because they charge you for "not returning equipment" even though you DID return it, and then it ends up in collections and on your credit report and keeps you from buying a house. and then it takes 6 months of arguing to get them to finally remove it, but probably another YEAR for your credit score will get back up to what it was pre-comcast-shitt... more »

  because they charge you for "not returning equipment" even though you DID return it, and then it ends up in collections and on your credit report and keeps you from buying a house. and then it takes 6 months of arguing to get them to finally remove it, but probably another YEAR for your credit score will get back up to what it was pre-comcast-shittiness. « less

  
  

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  18 Feb 2010 by Guest-Gwf78 on Amplicate - Link - Flag
• 

  because they charge too much for a poorly distributed, and buggy product. I laugh everytime i try to pause a show, and it simply keeps playing. or i love how you cant set up a season pass based on the channel. for instance if i want to record the simpsons on the high def channel i have to actually select it from the guide and do it that way. If you... more »

  because they charge too much for a poorly distributed, and buggy product. I laugh everytime i try to pause a show, and it simply keeps playing. or i love how you cant set up a season pass based on the channel. for instance if i want to record the simpsons on the high def channel i have to actually select it from the guide and do it that way. If you try and set up a season pass and just type the simpsons you will get it recorded on the sd channel. Most of my problem is with the HD service, and these so called DVR's that are more annoying to use then a damn VCR! i miss my directv tivo box, it worked flawlessly. When you are fast forwading through commercials, and you see the show come back on the tivo would run it back a few seconds to the beginning of the show, with comcast i end up just fast forwarding and trying to guess, very often having to rewind again. These may seem like trivial problems, but when you are paying over $100 a month i expect to be able to use it without being totally frustrated! « less

  
  

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  18 Feb 2010 by Piers on Amplicate - Link - Flag
• 

  Their new "enhancement" that requires additional boxes in order to get channels above 35. I don't want anymore stupid boxes!!!!!

  Their new "enhancement" that requires additional boxes in order to get channels above 35. I don't want anymore stupid boxes!!!!! « less

  
  

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  17 Feb 2010 by Mlanier on Amplicate - Link - Flag
• 

  May wife and I have had multiple residences in North America for several years now, and we are of retirement age. In my lifetime, I have never seen such deplorable dependability, and service, that we have now witnessed with Comcast for the past three years, and we are inside the loop, in a long established neighbourhood. We could not record t... more »

  May wife and I have had multiple residences in North America for several years now, and we are of retirement age. In my lifetime, I have never seen such deplorable dependability, and service, that we have now witnessed with Comcast for the past three years, and we are inside the loop, in a long established neighbourhood.
  
  We could not record the Olympic opening ceremonies last week, the minion they sent to our home yesterday, somehow wired two of the three receivers we have together, so that all four TVs that feed from those boxes are in complete sync, so we may as well have one box, and one TV.
  
  We have called them so many times in the past, that if I hear that whining nasal voice of Ben Stein one more time, I'm going to lose it. In the greatest consumer economy in the world, how in the hell do losers like Comcast survive??? « less

  
  

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  16 Feb 2010 by Guest-Sbv98 on Amplicate - Link - Flag
• 

  I have been struggling to get Comcast to fix the freezing and tiling on my new digital HD service ever since I had it installed in early December of 2009. It is now Feb 16, 2010, and it still isn't fixed. They never miss a bill though! Those are always on time, and are always missing the promised credits for loss of service and inconvenience. See... more »

  I have been struggling to get Comcast to fix the freezing and tiling on my new digital HD service ever since I had it installed in early December of 2009. It is now Feb 16, 2010, and it still isn't fixed.
  They never miss a bill though! Those are always on time, and are always missing the promised credits for loss of service and inconvenience.
  See my whole sordid Comcast story here:
  
  http://tautologica.wordpress.com/2010/01/19/comcastic/
  
  COMCAST SUCKS!! « less

  
  

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  16 Feb 2010 by Guest-Mqb54 on Amplicate - Link - Flag
• 

  Comcast sucks big time. My Internet service goes out for no reason, the speeds I get differ a lot, and sometimes I get less than dial-up speeds. This is just horrible.

  Comcast sucks big time. My Internet service goes out for no reason, the speeds I get differ a lot, and sometimes I get less than dial-up speeds. This is just horrible. « less

  
  

  +2 | Helpful? YES  NO  Thank You!

  16 Feb 2010 by Guest-Cfv49 on Amplicate - Link - Flag
• 

  I cant watch half of my channels or even play xbox live. They blame it on problems throughout the area when I call... yet I can watch all channels and play xbox live at a friend's room just 1 floor above mine!

  I cant watch half of my channels or even play xbox live. They blame it on problems throughout the area when I call... yet I can watch all channels and play xbox live at a friend's room just 1 floor above mine! « less

  
  

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  14 Feb 2010 by Guest-Qxj40 on Amplicate - Link - Flag
• 

  Lets see, I am missing the Olympics, the NBA Allstar game, Family Guy, and this crap happens all the time. Is satellite any better or U-VERSE? Time to switch!

  Lets see, I am missing the Olympics, the NBA Allstar game, Family Guy, and this crap happens all the time. Is satellite any better or U-VERSE? Time to switch! « less

  
  

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  14 Feb 2010 by Bob on Amplicate - Link - Flag
• 

  They charged my bill for something that I don't use and don't want without telling me. Then I tell to get rid of it, and I loose HD channels and other channels because of it; not knowing that this would happen. Tried to call them to get it fixed and they its the box and not the billing issue. After three attempts of "fixing the box", nothing is bac... more »

  They charged my bill for something that I don't use and don't want without telling me. Then I tell to get rid of it, and I loose HD channels and other channels because of it; not knowing that this would happen. Tried to call them to get it fixed and they its the box and not the billing issue. After three attempts of "fixing the box", nothing is back to normal. « less

  
  

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  14 Feb 2010 by Guest-Xdz80 on Amplicate - Link - Flag
• 

  I can't stand comcast. While in the middle of watching a movie at my apartment the movie froze then went blank. An error message appeared on the screen saying their was an interactivity problem. After doing everything I could to fix it, we eventually called comcast. They said that it is a problem generally caused by someone stealing cable. They... more »

  I can't stand comcast. While in the middle of watching a movie at my apartment the movie froze then went blank. An error message appeared on the screen saying their was an interactivity problem. After doing everything I could to fix it, we eventually called comcast. They said that it is a problem generally caused by someone stealing cable. They said they could come out and fix it but that it would cost me $30. Let me get this straight. The way that you provide your services allows for others to steal it. Someone is therefore stealing you're services due to the way you provide your services. This is therefore interfering with the services that I am paying you for. And if I want the services that I pay you for to work properly, I then have to pay you an additional $30. F@#k off! « less

  
  

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  13 Feb 2010 by Guest-Bky04 on Amplicate - Link - Flag
• 

  no cable serie since wed. Service possible next wed. CANCELED COMCAST! verizon Fios being installed tomorrow. Saving 33.00 a month!

  no cable serie since wed. Service possible next wed. CANCELED COMCAST! verizon
  Fios being installed tomorrow. Saving 33.00 a month! « less

  
  

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  13 Feb 2010 by Guest-Qtb06 on Amplicate - Link - Flag
• 

  Not only crappy equipment but crappy attitude that you are their captive & must continue your service.

  Not only crappy equipment but crappy attitude that you are their captive & must continue your service. « less

  
  

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  12 Feb 2010 by Pamela on Amplicate - Link - Flag
• 

  The STUPID welfare workers in customer service who can't speak English!!!!

  The STUPID welfare workers in customer service who can't speak English!!!! « less

  
  

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  12 Feb 2010 by Guest-Yxz73 on Amplicate - Link - Flag
• 

  Every time I call customer service I have to listen to some hot shot marketing executive give a speech about how great Comcast is. Every time!

  Every time I call customer service I have to listen to some hot shot marketing executive give a speech about how great Comcast is. Every time! « less

  
  

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  10 Feb 2010 by Guest-Htd65 on Amplicate - Link - Flag
• 

  customer service treats you as if you're a captive customer. Thank god we're not. Moved on to other companies that don't speak ebonics and treat you like crap! ttp://blog.gigawidget.com/?p=55

  customer service treats you as if you're a captive customer. Thank god we're not. Moved on to other companies that don't speak ebonics and treat you like crap!
  ttp://blog.gigawidget.com/?p=55 « less

  
  

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  10 Feb 2010 by Guest-Kwg97 on Amplicate - Link - Flag
• 

  They have given me the worse service that I have ever received. And they don't care! They think they are above criticism, I assume. I have been without TV or internet for 5 days. They don't have anyone working for them except contractors who don't know what what they are doing. I ADVISE ONE AND ALL TO STAY AWAY FROM THEM!

  They have given me the worse service that I have ever received. And they don't care! They think they are above criticism, I assume. I have been without TV or internet for 5 days. They don't have anyone working for them except contractors who don't know what what they are doing. I ADVISE ONE AND ALL TO STAY AWAY FROM THEM! « less

  
  

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  09 Feb 2010 by Jim-A2e3b5 on Amplicate - Link - Flag
• 

  Their equipment is substandard crap!

  Their equipment is substandard crap! « less

  
  

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  + View 1 more comment - Hide all | 09 Feb 2010 by Ogman on Amplicate - Link - Flag

  WTF? is with the dvr's? Worst in the business. And, they don't even try to get any better.

  WTF? is with the dvr's? Worst in the business. And, they don't even try to get any better. « less

  
  

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  14 Jan 2010 by Ogman on Amplicate - Flag
• 

  First, Comcast is slow, slow, slow. To send an email you are better off chiseling it in stone and have a lame tortoise drag it across the U.S. Every time they “upgrade”, everything gets vastly worse. I know, it is hard to get worse, than Comcast is, but some how they manage. It seems, that no one with a clue has any authority. I wrote to the p... more »

  First, Comcast is slow, slow, slow. To send an email you are better off chiseling it in stone and have a lame tortoise drag it across the U.S.
  
  Every time they “upgrade”, everything gets vastly worse. I know, it is hard to get worse, than Comcast is, but some how they manage.
  
  It seems, that no one with a clue has any authority.
  
  I wrote to the person who is supposed to be in charge of complaints. His site says he would get back to me within 24 hours. That was more than three years ago. Kind of a long lunch break.
  
  I don’t think anyone at Comcast gives a hoot about their customers.
  
  They (with any luck) will go the same way as AOHELL.
  
  Terry
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  08 Feb 2010 by Guest-Swg21 on Amplicate - Link - Flag
• 

  I've tried twice to get internet set up, and of course. They can't help me. I'd rather pay more for better service!

  I've tried twice to get internet set up, and of course. They can't help me. I'd rather pay more for better service! « less

  
  

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  08 Feb 2010 by Ashley on Amplicate - Link - Flag
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  You were here 3 times in the past 2 days... and the DVR is still broken and didn't record the superbowl. Eat shit Comcast.

  You were here 3 times in the past 2 days... and the DVR is still broken and didn't record the superbowl. Eat shit Comcast. « less

  
  

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  08 Feb 2010 by Guest-Mzh10 on Amplicate - Link - Flag
• 

  Sucking hard, my cable went out during the superbowl!

  Sucking hard, my cable went out during the superbowl! « less

  
  

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  07 Feb 2010 by Zkaplan on Amplicate - Link - Flag
• 

  The solution for every problem is the same: turn off everything, reset the box. After 4 calls and a tech visit, I still don't have cable yet have to pay for service. I'm done with you, Comcast. You do, indeed, suck.

  The solution for every problem is the same: turn off everything, reset the box. After 4 calls and a tech visit, I still don't have cable yet have to pay for service. I'm done with you, Comcast. You do, indeed, suck. « less

  
  

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  07 Feb 2010 by Sophiafalcon on Amplicate - Link - Flag
• 

  I have bad signal quality tonight on specific channels. Went to live chat to find out what was going on. They said it must be my cable provider! THEY (Comcast) ARE my Cable provider. What idiots.

  I have bad signal quality tonight on specific channels. Went to live chat to find out what was going on. They said it must be my cable provider! THEY (Comcast) ARE my Cable provider. What idiots. « less

  
  

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  07 Feb 2010 by Guest-Rgq09 on Amplicate - Link - Flag
• 

  When they "hooked" up my neighbor's service they disconnected mine. Took them 72 hours to get their sorry ass back out to fix mine and I had to tell them what had happened. Didn't offer to refund a dime for all the lost service. Lost internet, of course it was my fault and I needed to re-install my op sys, BS it was their modem, and last but not le... more »

  When they "hooked" up my neighbor's service they disconnected mine. Took them 72 hours to get their sorry ass back out to fix mine and I had to tell them what had happened. Didn't offer to refund a dime for all the lost service. Lost internet, of course it was my fault and I needed to re-install my op sys, BS it was their modem, and last but not least, ever called one of those idiots on their 800 number-waiting forever only to get a moron and then they want to charge you. Setting up satellite TV, now only if I can find broadband, they can kiss my ass 100% « less

  
  

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  05 Feb 2010 by Guest-Fpn46 on Amplicate - Link - Flag
• 

  Dealing with uneducated welfare workers for customer service. "On Demand" never works. Then they want to charge us to come out and fix their problem.

  Dealing with uneducated welfare workers for customer service. "On Demand" never works. Then they want to charge us to come out and fix their problem. « less

  
  

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  04 Feb 2010 by Guest-Mdb35 on Amplicate - Link - Flag
• 

  Comcast damaged my sprinkler system (underground mains & branches) during installation of the cable in OCTOBER. I called over a dozen times and was given several claim numbers on the same damage. I am calm and professional each time. As my grass turned brown, I called in a company to do the repair and saved the reciept. I sent emails to their "sub... more »

  Comcast damaged my sprinkler system (underground mains & branches) during installation of the cable in OCTOBER. I called over a dozen times and was given several claim numbers on the same damage. I am calm and professional each time. As my grass turned brown, I called in a company to do the repair and saved the reciept. I sent emails to their "subcontractor" per their direction to follow up on the damage. Is it logical to have someone you have an agreement with have you chase down their subcontractors? I faxed and emailed the receipts with letters with no response. Recently they have acknowleged recieving my letters and receipt and told me someone would return my call 2-3 days. Its been 4 weeks in a row that someone would call me back in 2-3 days. Tonight I tried the online resolution site, after 30 mintues, the finality is "call this number during the daytime." Comcast is a huge dissappointment.It is JANUARY aready. « less

  
  

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  03 Feb 2010 by Guest-Sgx19 on Amplicate - Link - Flag
• 

  Comcast consistently does not send us a monthly bill and then charges us a late fee the next month. This is the 2nd month (NOVEMBER/DECEMBER) in a row that this has happened since we started using Comcast in April 2009. The customer service is AWFUL and rude! When I called most recently, the operator rudely asked "what, you thought your service was... more »

  Comcast consistently does not send us a monthly bill and then charges us a late fee the next month. This is the 2nd month (NOVEMBER/DECEMBER) in a row that this has happened since we started using Comcast in April 2009. The customer service is AWFUL and rude! When I called most recently, the operator rudely asked "what, you thought your service was free". I was not aware that I had to personally call Comcast each month and request a bill. Their supervisor told me that I am responsible for paying my bills and that they wouldn't refund the late fee and reconnection fee they charged me two times, even do it is their mistake not sending us the bills.
  I feel outraged and sad that this happened to us.
  After Google my problem in the internet, I discovered that the same thing is happening with so many people out there...the same problem!
  How come the FBI is not investigating this company?
  What a SCAM!!!!
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  02 Feb 2010 by Guest-Hnx90 on Amplicate - Link - Flag
• 

  on hold for 30 minutes, 10 minutes trying to fix something, they put me on hold and disconnect

  on hold for 30 minutes, 10 minutes trying to fix something, they put me on hold and disconnect « less

  
  

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  02 Feb 2010 by Guest-Wnm07 on Amplicate - Link - Flag
• 

  I HATE S H I T C A S T...wayyyyyy overpriced...horrible customer service....only like 25 HD channels...unreliable internet...crappy equipment...they add charges and raise prices by month without even a warning.....HORRIBLE...I recommend Verizon FIOS or DIRECTV...

  I HATE S H I T C A S T...wayyyyyy overpriced...horrible customer service....only like 25 HD channels...unreliable internet...crappy equipment...they add charges and raise prices by month without even a warning.....HORRIBLE...I recommend Verizon FIOS or DIRECTV... « less

  
  

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  01 Feb 2010 by Guest-Wvm72 on Amplicate - Link - Flag
• 

  I spent 12 HOURS on hold on the phone with them one month when the internet went down! They're too big to have to care! The just want to sign people up for 2 year contracts and then forget about them! They are SO F'ING BAD that I finally went back to antenna TV!!!!!!!!!!!! And it's more reliable!

  I spent 12 HOURS on hold on the phone with them one month when the internet went down! They're too big to have to care! The just want to sign people up for 2 year contracts and then forget about them! They are SO F'ING BAD that I finally went back to antenna TV!!!!!!!!!!!! And it's more reliable! « less

  
  

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  01 Feb 2010 by Guest-Qfh20 on Amplicate - Link - Flag
• 

  It more then sucks, it is the WORST COMPANY I have ever had to deal with, and I've only been a customer for 49 hours at this point ! 1st a sales guy knocks at MY door offering me triple play for $89 a month. I tell him to let me think it over and I'll give him a call. Well he comes back and knocks on my door 3 days later to see if I made up my mind... more »

  It more then sucks, it is the WORST COMPANY I have ever had to deal with, and I've only been a customer for 49 hours at this point ! 1st a sales guy knocks at MY door offering me triple play for $89 a month. I tell him to let me think it over and I'll give him a call. Well he comes back and knocks on my door 3 days later to see if I made up my mind. Wanting to save 60-$70 a month, it sounded like a good deal.
  He sends out a guy to install my triple play. The kid is most likely stoned when he shows up 30 minutes early at 10:30am. Tells me I have to rearrange my house to accommodate the cable outlets. I tell him no, I like it the way it is, and Directv had no problems with it. He SLOWLY walked around, and kinda just stood there.I finally said, well if you are unable to hook it up, I'll just keep what i got, have a good day ( Biting my tongue) So he leaves. I call the sales guy and tell him to forget it, he begs me on the phone to let him fix this, and even puts his supervisor on. Tells me I will be hooked up before 3pm. I tell him OK, but I better be hooked up with a few perks.
  A new guy shows up around 12:30. Looks around, and gets started. He seems to be a in a HUGE rush. Gets done around 2. Gives me a 2 minute lesson on the remote and he's out.
  So I check out the computer..fast, but can't log into my comcast, then the on demand isn't working, then the internet starts timing out..30 times an hour !! I call comcast, and they get the on-demand working and say the modem had to have something done to it on their end.
  So now I'm told everything should be good to go. TV is working fine. But computer is still timing out over and over and over and over and over and...you get it. I call them back and talk to a guy for an hour gets my e-mail working, and schedules a guy to come today, Sunday. So I head off to bed, and for the 1st time notice the installer ran the cables inside my closets, which is FINE with me, but instead of drilling through the wall and putting in a plate, he ran the wire right around the wall. UNBELIEVABLE !!
  So Sunday morning I check out the computer and in 3 hours it times out once or twice. The guys comes out, says all the numbers looked good, and maybe they did something on there side that got me running.
  He leaves, and 10 minutes later it's back to the same timing out. I called comcast, was on hold for 36 minutes after talking to someone, then that guy picks up and asks how can I help you? He puts me on hold and hangs up. I just called the sales guy, told him to come here and take his comcast crap, get my DSL hooked back up. I am now about to call DIRECTV and get hooked back up.
  Be a good friend, and don't let your friends get comcast !!!!!!!!!!!! « less

  
  

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  31 Jan 2010 by Guest-Dxh19 on Amplicate - Link - Flag
• 

  Comcast, sorry to say but your so called "Answer to Tivo" (On Demand) DOESNT WORK! Really....yes REALLY!!!!!!!

  Comcast, sorry to say but your so called "Answer to Tivo" (On Demand) DOESNT WORK! Really....yes REALLY!!!!!!! « less

  
  

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  30 Jan 2010 by Jaredhoule on Amplicate - Link - Flag
• 

  no transparency, worst billing practices, never sends you any bill (even online bill) but you always owe a great amount to them... stay away from them...

  no transparency, worst billing practices, never sends you any bill (even online bill) but you always owe a great amount to them... stay away from them... « less

  
  

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  28 Jan 2010 by Jiju-D12969 on Amplicate - Link - Flag
• 

  Everyone get ready for a good Screwing from comcast..All this information comes from mt best friend who is a comtech 4 ..That is fancy comcast speak meaning he is a highly paid senior installer..and he hates his job..That being said..Comcast is about to change their name to Xfinity. they plan to make it look like a corporate buy out but in fact it... more »

  Everyone get ready for a good Screwing from comcast..All this information comes from mt best friend who is a comtech 4 ..That is fancy comcast speak meaning he is a highly paid senior installer..and he hates his job..That being said..Comcast is about to change their name to Xfinity. they plan to make it look like a corporate buy out but in fact its simply a name change due to all the bad press and angry customers that they have acquired. They actually think we are dumb enough to believe its all new...It gets better..Internally they are calling it Calvary ...translation..every tv in your house must have a dct (digital converter box, charge 6.00 each) or you will not be able to receive programming at all on tv sets that don't have one. Those free digital converter boxes that some of you received a coupon from the government for...wont work because comcast will be encrypting all of their programming so you have no choice but to get a box from them. I got this info first hand and wanted to share it with all of you. Calvary starts in February 2010 here in Indiana . Also anyone who got a false sense of security by quote locking in your rate for the next 2 years thinking you wouldn't have to deal with more price hikes.....guess what..the name change allows Comcast to nullify all current contracts with its customers....It would sure be nice if some enterprising Attorney could bring a class action lawsuit against these clowns..I thought Monopolies were illegal in the United States....hell I remember how The phone company was forced to divide up do to such a regulation..Sean McGill « less

  
  

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  27 Jan 2010 by Guest-Xhm40 on Amplicate - Link - Flag
• 

  HD is not yet ready for Prime Time on Comcast. The cable boxes are total crap. The fees are way over the top for the quality of service provided. I'm burned out on having to pull the power plug all the time to reset the box. The picture flickers and pixels. The sound drops out. Recorded programs are strangely missing when you go to watch them.... more »

  HD is not yet ready for Prime Time on Comcast. The cable boxes are total crap. The fees are way over the top for the quality of service provided. I'm burned out on having to pull the power plug all the time to reset the box. The picture flickers and pixels. The sound drops out. Recorded programs are strangely missing when you go to watch them. I'd be pissed if my monthly bill was $50 bucks and not the over $200 a month I'm currently paying. Soon as Fios is here... bye, bye Comcast. « less

  
  

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  27 Jan 2010 by Guest-Gvb58 on Amplicate - Link - Flag
• 

  We just installed business service Comcast. What an incredible mistake - everything they promised was a lie.

  We just installed business service Comcast. What an incredible mistake - everything they promised was a lie. « less

  
  

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  26 Jan 2010 by Guest-Wnj87 on Amplicate - Link - Flag
• 

  You want to cancel your cable tv? Ok we are going to raise your internet bill from 19.99 to 57$

  You want to cancel your cable tv? Ok we are going to raise your internet bill from 19.99 to 57$ « less

  
  

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  25 Jan 2010 by Guest-Fyz91 on Amplicate - Link - Flag
• 

  Comcast, I've only had it since April 09... They have raised my bill, EVERY 3 MONTHS. WHAT THE FUCK?! Oh yeah, and they didn't even provide me my wireless internet.. I HAD TO GO BUY IT MYSELF BECAUSE THEY WERE OUT!! 116.00 a month for BASIC cable and SUB-PAR Internet. Fuck you Comcast!

  Comcast, I've only had it since April 09... They have raised my bill, EVERY 3 MONTHS. WHAT THE FUCK?! Oh yeah, and they didn't even provide me my wireless internet.. I HAD TO GO BUY IT MYSELF BECAUSE THEY WERE OUT!! 116.00 a month for BASIC cable and SUB-PAR Internet. Fuck you Comcast! « less

  
  

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  25 Jan 2010 by Guest-Hfm03 on Amplicate - Link - Flag
• 

  Why does it take 5 days for a repairman to come to your house? Comcast sure sends the bill on time. We need more cable competition. Comcast must have the politicians in their pockets.

  Why does it take 5 days for a repairman to come to your house? Comcast sure sends the bill on time. We need more cable competition. Comcast must have the politicians in their pockets. « less

  
  

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  23 Jan 2010 by Guest-Gnf76 on Amplicate - Link - Flag
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  Comcast sucks Big... They overcharged me and didn't admit their fault. They are money'driven company. Don't even think about their service. You will regret!!! Also, if you call Comcast to ask a technician to come to your house to check any problem ( mostly the problem caused by comcast itself), there will a nearly $ 30 charge.... Stay Away from C... more »

  Comcast sucks Big... They overcharged me and didn't admit their fault. They are money'driven company. Don't even think about their service. You will regret!!!
  
  Also, if you call Comcast to ask a technician to come to your house to check any problem ( mostly the problem caused by comcast itself), there will a nearly $ 30 charge....
  
  Stay Away from Comcast!!! « less

  
  

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  22 Jan 2010 by Guest-Kjd72 on Amplicate - Link - Flag
• 

  They absolutely do not have enough bandwidth for my area. Unless I'm browsing in the middle of the night, I can't even use Youtube. And Xbox live? Hah. Yet I'm paying $120/month for 50mbps. I have no other options as they monopolize my neighborhood for internet.

  They absolutely do not have enough bandwidth for my area. Unless I'm browsing in the middle of the night, I can't even use Youtube. And Xbox live? Hah. Yet I'm paying $120/month for 50mbps. I have no other options as they monopolize my neighborhood for internet. « less

  
  

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  21 Jan 2010 by Guest-Hjq96 on Amplicate - Link - Flag
• 

  Comcast totally sucks. Their service is unbelievably bad. I spent 4 hours waiting for a cable installer who never showed up. There was no phone call, nothing. I had to call and let them know their cable installer didn't show up. They had no idea!

  Comcast totally sucks.
  Their service is unbelievably bad. I spent 4 hours waiting for a cable installer who never showed up. There was no phone call, nothing.
  I had to call and let them know their cable installer didn't show up. They had no idea! « less

  
  

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  21 Jan 2010 by Guest-Ryt86 on Amplicate - Link - Flag
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  Forget customer service to help any issues. All reps and even supervisors are machine trained: "Unfortunately..... I'm sorry to hear that but we can't do anything about it....Is there anything else I can help you with?" That's all they say in "cant help you customer service dept"! Pathetic!!

  Forget customer service to help any issues. All reps and even supervisors are machine trained: "Unfortunately..... I'm sorry to hear that but we can't do anything about it....Is there anything else I can help you with?" That's all they say in "cant help you customer service dept"! Pathetic!! « less

  
  

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  + View 1 more comment - Hide all | 21 Jan 2010 by Hsin on Amplicate - Link - Flag

  1. Comcast is manipulating all customers only because they own the fastest internet, easy to sign up, easy to get a promotion (in the beginning)... but it's wrong to cheat customers just because they got the greatest advantage and customers can't do anything about their problems. On business level, it is UNETHICAL! 2. Anything happened to their eq... more »

  1. Comcast is manipulating all customers only because they own the fastest internet, easy to sign up, easy to get a promotion (in the beginning)... but it's wrong to cheat customers just because they got the greatest advantage and customers can't do anything about their problems. On business level, it is UNETHICAL!
  2. Anything happened to their equipments, they charge customers for in-house service even I never lay a figure on it since the technician installed it on the first day. They forced us to use their re-used equipments, they are supposed to be responsible for any issues to it. Don't use it as a dirty money purposes and take it as advantage simply because customers are not capable as technicians.
  3. I'm a customer of Comcast for many years. Every plan and rate I got was through phone, which means customers rely on Comcast for the agreement they reached over the phone. It's just plain stupid to give customers free promotions and then give us a hard time trying to take them away, not to mention increase the pricing here & there as they wish!
  4. So what if I didn't sign the agreement letter within 5 days!? If there's no contract for me due to the late signed letter, why the heck there is an early termination fee waiting for me if I want to cancel my account?!
  5. There are many more similar experiences with Comcast. Experiences that we as customers have absolutely no protection or any rights under Comcast at all! Even so, Comcast is still treating customers as bad as if there's no business board or regulations chasing after them. It's extremely disgusting that the Comcast workers are using this unlawful power and make fun of all the miserable customers.
  So, listen up Comcast, there is JUSTICE. It's only a matter of time! « less

  
  

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  21 Jan 2010 by Hsin on Amplicate - Flag
• 

  Comcast sucks. Bill Tiger is a new service that handles all of the hassle and gets you a lower rate on your bill. Check us out at www.billtiger.com

  Comcast sucks. Bill Tiger is a new service that handles all of the hassle and gets you a lower rate on your bill. Check us out at www.billtiger.com « less

  
  

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  20 Jan 2010 by Billtiger on Amplicate - Link - Flag
• 

  Comcast is not customer friendly and is just trying to become a major player with owning a network. It should be shut down as a monopoly. You try calling them about a high bill(backcharging for tax they missed in Oct/Sept) and next month your bill has lost its discounted bundled services. They suck and they do not care. I have been cut off twic... more »

  Comcast is not customer friendly and is just trying to become a major player with owning a network. It should be shut down as a monopoly. You try calling them about a high bill(backcharging for tax they missed in Oct/Sept) and next month your bill has lost its discounted bundled services. They suck and they do not care. I have been cut off twice with their insipid phone service the last two times, this week, that I have tried to have a discussion. Looking at ATT and Direct Tv about now! « less

  
  

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  20 Jan 2010 by Guest-Rjy69 on Amplicate - Link - Flag
• 

  their bandwidth throttling me on legal services like VOD and online backup systems.

  their bandwidth throttling me on legal services like VOD and online backup systems. « less

  
  

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  19 Jan 2010 by Guest-Crx65 on Amplicate - Link - Flag
• 

  Can't get a straight answer from them on the pricing of cable cards vs. cable boxes. Plus they tried to convince me that Comcast won't work with Tivo, which is just a flat out lie. Had it installed with Tivo and it worked perfectly right away.

  Can't get a straight answer from them on the pricing of cable cards vs. cable boxes. Plus they tried to convince me that Comcast won't work with Tivo, which is just a flat out lie. Had it installed with Tivo and it worked perfectly right away. « less

  
  

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  17 Jan 2010 by Guest-Qsv95 on Amplicate - Link - Flag
• 

  I have had comcast for along time and it has always given me problems with pixeling and not receiving majority of channels i pay for. Everytime i call to get it fixed they just switch the box which solves the problem for a few days and then back to it's old crap again. They want to charge me for another truck roll which I think is horse crap! Becau... more »

  I have had comcast for along time and it has always given me problems with pixeling and not receiving majority of channels i pay for. Everytime i call to get it fixed they just switch the box which solves the problem for a few days and then back to it's old crap again. They want to charge me for another truck roll which I think is horse crap! Because of their crappy equipment and cable I get screwed? I dont know about the rest of you but I am switching to satellite « less

  
  

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  15 Jan 2010 by Guest-Gkm81 on Amplicate - Link - Flag
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  The free netbook offer seems to be a lie to draw new customers. I signed up for the free netbook offer (to be sent out to new Triple Play customers with their accounts in good standing for 90 days). For me, its been 130+ days and Comcast doesn't even know why I haven't received it. More importantly, they can't tell me when I should receive it, or... more »

  The free netbook offer seems to be a lie to draw new customers.
  I signed up for the free netbook offer (to be sent out to new Triple Play customers with their accounts in good standing for 90 days).
  For me, its been 130+ days and Comcast doesn't even know why I haven't received it. More importantly, they can't tell me when I should receive it, or even if I will receive it at all (They do agree that I have held up to my part of the deal).
  They CAN tell me that their order fulfillment department doesn't even have me in their queue, but don't why that is, either.
  Comcast does indeed suck! « less

  
  

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  13 Jan 2010 by Guest-Pzn62 on Amplicate - Link - Flag
• 

  Comcast is getting better, but their hold times can be pretty long sometimes. If you want to avoid waiting on hold, check out lucyphone.com . You can use the beta code "TWOMTWASTIC". The service waits on hold so you don't have to. Enjoy!

  Comcast is getting better, but their hold times can be pretty long sometimes. If you want to avoid waiting on hold, check out lucyphone.com . You can use the beta code "TWOMTWASTIC". The service waits on hold so you don't have to. Enjoy! « less

  
  

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  11 Jan 2010 by Lucyphone on Amplicate - Link - Flag
• 

  I have not had one week in which telephone, cable, and internet worked properly--and this is about a year. I am 65 and am so gd tired of this company. I don't want to change but will. Choices here in Portland O are limited. If there's someone out there who lives in Portland and would like to help me with this, write bobbitz@yahoo.com. I will c... more »

  I have not had one week in which telephone, cable, and internet worked properly--and this is about a year. I am 65 and am so gd tired of this company. I don't want to change but will. Choices here in Portland O are limited. If there's someone out there who lives in Portland and would like to help me with this, write bobbitz@yahoo.com. I will certainly pay. Comcast gave me one free month--after at least 8 repairmen have been here. At least 35 calls to them about the phone calling me back, sound goes out on TV, to turn on closed captions requires you turn OFF the TV (nice when recording), then gives you this DOS from the 80s screen. I am sick of them . . . This month's Consumer Reports tells it all: they rank near the bottom in every category. Reliability? A big black dot, as in can't get any worse. MOFOs!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! « less

  
  

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  10 Jan 2010 by Bobbie on Amplicate - Link - Flag
• 

  I recently replaced a modem and had to use a software program called "comcast install wizard" During the install process, they asked if I want to install DeskTop Dr and change my IE homepage to www.comcast.net. I selected NO to both, however the program was installed and my homepage hijacked.

  I recently replaced a modem and had to use a software program called "comcast install wizard" During the install process, they asked if I want to install DeskTop Dr and change my IE homepage to www.comcast.net. I selected NO to both, however the program was installed and my homepage hijacked. « less

  
  

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  08 Jan 2010 by Guest-Bkr30 on Amplicate - Link - Flag
• 

  I have had intermittent cable service for four years now... Now that winter is here it looses connection for ten seconds every hour and kills my Internet service. Makes it hard to stream movie content from the net. Their repairman told me that they have not serviced their amplifiers for years now!!! Constant phone calls into the call center never ... more »

  I have had intermittent cable service for four years now... Now that winter is here it looses connection for ten seconds every hour and kills my Internet service. Makes it hard to stream movie content from the net. Their repairman told me that they have not serviced their amplifiers for years now!!!
  Constant phone calls into the call center never show my history of complaints, or the fact that the managers say I am on standby for the bucket trucks, and always send out the home techs who say it a problem up in the lines on the poles... You need the bucket truck guys... I email my local congressman to get some other competition for cable service... But no, only one company, take it in the ass or leave it.... Comcast SUCKS! « less

  
  

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  07 Jan 2010 by Guest-Bmz42 on Amplicate - Link - Flag
• 

  Because *routinely* you have to reset your router/network because their servers forget they've leased you an IP address. For the everyperson, this means that randomly you won't have internet, and probably don't know why.

  Because *routinely* you have to reset your router/network because their servers forget they've leased you an IP address. For the everyperson, this means that randomly you won't have internet, and probably don't know why. « less

  
  

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  06 Jan 2010 by Sebastianval on Amplicate - Link - Flag
• 

  Comcast wields a local monopoly in my neighborhood. I'm sick of complaining... so instead, I just joined the movement for TV a la carte... the simple idea that we should pick our own programming! Supposedly, if we get a few hundred people in a neighborhood to opt-into a service like this, a small operator using dark-fibers could service the area.... more »

  Comcast wields a local monopoly in my neighborhood. I'm sick of complaining... so instead, I just joined the movement for TV a la carte... the simple idea that we should pick our own programming! Supposedly, if we get a few hundred people in a neighborhood to opt-into a service like this, a small operator using dark-fibers could service the area.
  
  Finally! An alternative to comcast!
  http://www.tvalacarte.org/ « less

  
  

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  06 Jan 2010 by Guest-Wsf72 on Amplicate - Link - Flag
• 

  correction record 4 shows while watching tv same time . ATT U-VERSE !

  correction record 4 shows while watching tv same time . ATT U-VERSE ! « less

  
  

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  + View 1 more comment - Hide all | 05 Jan 2010 by Guest-Ysn81 on Amplicate - Link - Flag

  Comcast sucks! Go with At&t u-verse! the best ive seen ! Record 5 shows at the same time while still watching tv !!!! I have had zero problems with u-verse !best technology out there! I tried comcast and had nothing but problems , freezing up , recording same show 10 times ,errors etc ! crap! crap ! crap !. And always the same excuses , never aware... more »

  Comcast sucks! Go with At&t u-verse! the best ive seen ! Record 5 shows at the same time while still watching tv !!!! I have had zero problems with u-verse !best technology out there! I tried comcast and had nothing but problems , freezing up , recording same show 10 times ,errors etc ! crap! crap ! crap !. And always the same excuses , never aware of the problem ! It took 5 phone calls to get them admitting they have problems with recording series to many times and have no fixes at the moment ! get rid of comcast and go AT&T U-VERSE !!!!!!!!! AND IM NOT A REPRESENTATIVE EITHER! COMCAST SUCKS PERIOD!!! DON’T WAIST YOUR TIME ! JUST GOOGLE THEM FOR YOURSELF AND YOU WILL SEE HOW MANY PEOPLE ARE AND HAVE BEEN EXPERIENCING THE SAME PROBLEMS FOR YEARS NOT MONTHS ! « less

  
  

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  05 Jan 2010 by Guest-Ysn81 on Amplicate - Flag
• 

  Can't even get them to honor pricing on a signed agreement. Has anyone tried to get the gov't to look into their disclosure policies- tons of extra fee's tied into fine print disclosures (sounds a little like the mortgage business)

  Can't even get them to honor pricing on a signed agreement. Has anyone tried to get the gov't to look into their disclosure policies- tons of extra fee's tied into fine print disclosures (sounds a little like the mortgage business) « less

  
  

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  05 Jan 2010 by Guest-Fmx45 on Amplicate - Link - Flag
• 

  because they dont know their ass from their elbow and in order to correct a problem ( that they started) you must talk with the most incompetant bunch of "customer service reps" on the face of the planet and what really pisses me off is the announcement that the phone call may be taped to help in customer service who the F are they kidding ... more »

  because they dont know their ass from their elbow and in order to correct a problem ( that they started) you must talk with the most incompetant bunch of "customer service reps" on the face of the planet and what really pisses me off is the announcement that the phone call may be taped to help in customer service who the F are they kidding they have never listened to one of those taped calls cause if they did they would fire the entire lot of "customer service people" as there is no service found there. « less

  
  

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  31 Dec 2009 by Guest-Zfw89 on Amplicate - Link - Flag
• 

  I hate Comcast because they have terrible pricing, they're DVR is horrible-I have to watch one of the two shows I'm recording instead of watching a third show, the picture quality isn't that great, they cost way too damn much and they don't have an HD only package. I pay $60 bucks for standard channels and I don't ever watch them...

  I hate Comcast because they have terrible pricing, they're DVR is horrible-I have to watch one of the two shows I'm recording instead of watching a third show, the picture quality isn't that great, they cost way too damn much and they don't have an HD only package. I pay $60 bucks for standard channels and I don't ever watch them... « less

  
  

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  + View 1 more comment - Hide all | 29 Dec 2009 by Resik73 on Amplicate - Link - Flag

  We pay nearly $200 a month for cable and internet...it's a freakin' rip off. $60 of the price is for the basic cable which we don't even watch...They lack creativity in their pricing and their customer service blows.

  We pay nearly $200 a month for cable and internet...it's a freakin' rip off. $60 of the price is for the basic cable which we don't even watch...They lack creativity in their pricing and their customer service blows. « less

  
  

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  29 Dec 2009 by Resik73 on Amplicate - Flag
• 

  i love to pay comcast 120.00 per month for shitty cable and a worthless email that has to load every time you check your email what a waste of time

  i love to pay comcast 120.00 per month for shitty cable and a worthless email that has to load every time you check your email what a waste of time « less

  
  

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  29 Dec 2009 by Guest-Pnj12 on Amplicate - Link - Flag
• 

  have been with comcast since they took back over Houston. and had been with time warner cable befor for 10+ years .well i down graded my cable at the end of oct and my high speed Internet was not working for the 100000000000000 time.i was told they would sent a tech . on the day and time they set up well all 4 hours of the time but no one showed.... more »

  have been with comcast since they took back over Houston. and had been with time warner cable befor for 10+ years .well i down graded my cable at the end of oct and my high speed Internet was not working for the 100000000000000 time.i was told they would sent a tech . on the day and time they set up well all 4 hours of the time but no one showed. when i called was told a manager would call me and set up a new repair time and that all billing on the internet would stop till it worked. after 4 weeks of no calls no Internet i called and was told my account was now in collections and that they had billed me full price for the month and a half of no service and i need to BRING THEM THE MODEM which i own myself well i will no pay them now or ever. they are cheat ! in Houston the people that work at the service center on tidwell smell so bad sometime and the ones i have talked to have a hard time talking much less solving problems i hope comcast loses their ass on NBC the sinking ship of tv goes to show you the smarts behind the sense n.over there « less

  
  

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  28 Dec 2009 by Kevin on Amplicate - Link - Flag
• 

  Why don't you people give Bill Tiger a try. We are experts at reducing Comcast's rates. We deal with the crappy customer service people so you don't have to. Check us out at www.billtiger.com

  Why don't you people give Bill Tiger a try. We are experts at reducing Comcast's rates. We deal with the crappy customer service people so you don't have to. Check us out at www.billtiger.com « less

  
  

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  26 Dec 2009 by Guest-Jkb93 on Amplicate - Link - Flag
• 

  I used to work for Comcast in the Business Services division in Washington State. And yes, Comcast rips off it's business customers by charging some customers double the going rack rate for high speed internet. The leadership of Comcast is not customer friendly, but forces the sales employees to sell the customer what the company wants, not what th... more »

  I used to work for Comcast in the Business Services division in Washington State. And yes, Comcast rips off it's business customers by charging some customers double the going rack rate for high speed internet. The leadership of Comcast is not customer friendly, but forces the sales employees to sell the customer what the company wants, not what the customer needs. Buyer beware. I hate Comcast because After sale customer support is lacking, false and misleading sales practices, and poor employee morale. « less

  
  

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  16 Dec 2009 by Bruce-5f8320 on Amplicate - Link - Flag
• 

  Their "new and improved" website definitely sucks! I was late to work today because I never got a bill notice this month. They changed their system and switched my user name/contact email to their own web-based email addy I *never* use and never notified me by my regular email address. Plus, I can no longer ever pay online unless I use their cra... more »

  Their "new and improved" website definitely sucks! I was late to work today because I never got a bill notice this month. They changed their system and switched my user name/contact email to their own web-based email addy I *never* use and never notified me by my regular email address. Plus, I can no longer ever pay online unless I use their crappy web based email addy. So, I will just jolly well kill a few trees and support the US mail instead. Screw 'em! « less

  
  

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  14 Dec 2009 by Guest-Wyb30 on Amplicate - Link - Flag
• 

  In my opinion, in Denver they have a monopoly on cable so they can treat people like shit and get away with it. The customer service people are the most discourteous and rude I have ever spoken to with any service. They just get away with being assholes because they can. I am dumping Comcast once and fore all. I hope a lot of other people out there... more »

  In my opinion, in Denver they have a monopoly on cable so they can treat people like shit and get away with it. The customer service people are the most discourteous and rude I have ever spoken to with any service. They just get away with being assholes because they can. I am dumping Comcast once and fore all. I hope a lot of other people out there are like me, Screw me over once and I'll never forget it and they wil never get another cent from me while I am alive!! « less

  
  

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  13 Dec 2009 by Guest-Gkn20 on Amplicate - Link - Flag
• 

  SAME THING. THEY GIVE ME THE CONTRACT PRICE BUT NO NETBOOK BECAUSE I DIDNT RECEIVE AND SIGN MY "CONTRACT".. FUCK COMCAST!!

  SAME THING. THEY GIVE ME THE CONTRACT PRICE BUT NO NETBOOK BECAUSE I DIDNT RECEIVE AND SIGN MY "CONTRACT".. FUCK COMCAST!! « less

  
  

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  10 Dec 2009 by Chad on Amplicate - Link - Flag
• 

  ( COMCAST ) The Grinch Who Stole Christmas ! That is just really messed up, we signed a two year contract with Comcast thinking that we would be receiving an Dell netbook computer after we had our service for 90 days; this is what the Rep told us at the time we called Comcast to have new service turned on at our new home, ( Yes, we where dropping... more »

  ( COMCAST ) The Grinch Who Stole Christmas !
  That is just really messed up, we signed a two year contract with Comcast thinking that we would be receiving an Dell netbook computer after we had our service for 90 days; this is what the Rep told us at the time we called Comcast to have new service turned on at our new home, ( Yes, we where dropping the disk ). Now after all this time has passed they are telling me that we where never under a contract therefore we will not be receiving a netbook, all of the previous times we called in and spoke with various Representatives it was always confirmed that we were under contract and that we would be receiving our netbook. The last time the Rep stated that it should be sent out soon and we would receive a letter of notification that the notebook is being shipped along with a tracking number.
  You see, at the time we initiated the contract agreement the Rep did not tell us that we would need to be on the look out for a PAPER contract in our mail box or that there was an option to go on line to sign it. However, who would not have thought to inquire about something that you are not aware of.
  The contractual agreement was documented in Comcast's system, (no doubt) because one of the Reps we spoke to reminded us of this when we spoke to them regarding making some changes in our service; we could not, because it would void out our contract. We've been faithfully paying the bill at the contract price. We were cautioned at one time that being under contract you did not want to get disconnected and again reminded that we could not make any changes to service. I must add, here we are thinking that everything is ok, and waiting on the notification letter that our netbook is being shipped, we have found out here in December (when it is time for Comcast. to honor their part of the agreement) that our child would not be receiving a netbook for Christmas. Now it’s been over 24hr and we are still waiting on an supervisor to call us back.
  
  
  
  
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  08 Dec 2009 by Charles on Amplicate - Link - Flag
• 

  I signed up for the Triple Play in August and was told that I would receive a Netbook after 90days. I called today to find out when I was getting my netbook. That is when I was informed that I would not be getting the Netbook cuz at the 90 days mark my account happened to be deliquent at that very moment...can you believe this! They are totally ... more »

  I signed up for the Triple Play in August and was told that I would receive a Netbook after 90days. I called today to find out when I was getting my netbook. That is when I was informed that I would not be getting the Netbook cuz at the 90 days mark my account happened to be deliquent at that very moment...can you believe this! They are totally deceitful. « less

  
  

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  07 Dec 2009 by Guest-Qrg50 on Amplicate - Link - Flag
• 

  They are over priced and I keep getting multiple channels with "one moment please" screen which then gets garbled up, then repeats the process.

  They are over priced and I keep getting multiple channels with "one moment please" screen which then gets garbled up, then repeats the process. « less

  
  

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  05 Dec 2009 by Guest-Nrt29 on Amplicate - Link - Flag
• 

  Why does Comcast suck so much? Once again their new and improved website is crapping out!!! Can't complete payment :(

  Why does Comcast suck so much? Once again their new and improved website is crapping out!!! Can't complete payment :( « less

  
  

  +1 | Helpful? YES  NO  Thank You!

  05 Dec 2009 by Guest-Dpf72 on Amplicate - Link - Flag
• 

  I've had high-speed internet access through Comcast for over 7 years. When service started to slip periodically, I called them and they came out to check the problem. Apparently, one of the cables coming in from the outside is old and needs to be replaced. So far six different technicians have come out, trying to drill holes, run cable through the ... more »

  I've had high-speed internet access through Comcast for over 7 years. When service started to slip periodically, I called them and they came out to check the problem. Apparently, one of the cables coming in from the outside is old and needs to be replaced. So far six different technicians have come out, trying to drill holes, run cable through the attic. No luck. I've taken off 2 days at work and reserved 2 saturdays for appointments. Not to mention hours of hold on the Comcast customer service line. It's been over a month now with the problem.
  
  It's true - Comcast really does suck.
  
  Unfortunately, here in Alexandria, VA, its the ONLY OPTION for high-speed internet. « less

  
  

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  02 Dec 2009 by Guest-Zdw38 on Amplicate - Link - Flag
• 

  After talking with a tech over the phone and then tracing and changing out all of my cables I called again and needed service to come out. The problem was their fault located in the box outside. Though I was assured there would be no charge (of course) the charge shows up on my bill. I call and apparently they have no indication in their records as... more »

  After talking with a tech over the phone and then tracing and changing out all of my cables I called again and needed service to come out. The problem was their fault located in the box outside. Though I was assured there would be no charge (of course) the charge shows up on my bill. I call and apparently they have no indication in their records as to what the exact problem was so the lady speaks to me with a very snotty attitude saying, "We can remove this charge this time but in order to avoid this problem in the future you can pay an extra $1.?? (my hearing closed for a moment) per month." So in order to avoid having to call Comcast to deal with overcharging I can simply pay an additional fee per month. Now that's what I call a real deal! « less

  
  

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  02 Dec 2009 by Guest-Cwp03 on Amplicate - Link - Flag
• 

  comcast up to more dirty trickes now u can only get 20 channels without a converter box. They waited untill yesterday to switich all the channels. Now you can't even get a $40 card from to help with the cost of the box. Thats again comcast and Merry Christmas to all us fools who still have comcast.

  comcast up to more dirty trickes now u can only get 20 channels without a converter box. They waited untill yesterday to switich all the channels. Now you can't even get a $40 card from to help with the cost of the box. Thats again comcast and Merry Christmas to all us fools who still have comcast.
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  02 Dec 2009 by Guest-Hny02 on Amplicate - Link - Flag
• 

  Their cable guy Frank - you know the "famous" one - Tweeted he stiffed a delivery person AND it was justified. He did this from the Comcast "Cares" account. When I Tweeted back it wasn't he repeatedly got VERY defensive and down right rude. I told him to stop and he didn't. So I sent an email to 100 Comcast executives. When he found out - he again... more »

  Their cable guy Frank - you know the "famous" one - Tweeted he stiffed a delivery person AND it was justified. He did this from the Comcast "Cares" account. When I Tweeted back it wasn't he repeatedly got VERY defensive and down right rude. I told him to stop and he didn't. So I sent an email to 100 Comcast executives. When he found out - he again was rude and Tweeted "Thanks for the email! Happy Thanksgiving!" 8 hours after that - he was STILL Tweeting rude things about me and complaining I sent the email to his superior. Keep in mind this is the guy who travels around the country for Comcast praising their stellar customer service and for being a "pioneer" and "maverick" of social media. « less

  
  

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  27 Nov 2009 by Hirekarenjmoran on Amplicate - Link - Flag
• 

  What a joke of a company, total incompatence. Comcast needs to be broken up into smaller companies.

  What a joke of a company, total incompatence. Comcast needs to be broken up into smaller companies. « less

  
  

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  25 Nov 2009 by Guest-Wvb78 on Amplicate - Link - Flag
• 

  Can you all look at and join if you're still dissatisfied and want to participate? http://www.facebook.com/group.php?gid=171927907889&ref=nf

  Can you all look at and join if you're still dissatisfied and want to participate?
  http://www.facebook.com/group.php?gid=171927907889&ref=nf « less

  
  

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  18 Nov 2009 by Joe-D19759 on Amplicate - Link - Flag
• 

  Why Comcast sucks isn't the issue - it does and they are about to buy NBC which will give them virtual control of cable, networks, and the Internet. This is anti-trust. Write your Congresspersons or Comcast will be running your life.

  Why Comcast sucks isn't the issue - it does and they are about to buy NBC which will give them virtual control of cable, networks, and the Internet. This is anti-trust. Write your Congresspersons or Comcast will be running your life.
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  16 Nov 2009 by Jann on Amplicate - Link - Flag
• 

  I though verizon customer service was bad and switched to COMCAST - my i realized it the the pit of hell

  I though verizon customer service was bad and switched to COMCAST - my i realized it the the pit of hell
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  14 Nov 2009 by Guest-Bph69 on Amplicate - Link - Flag
• 

  If you are really tired of Comcast, contact me at @clearwimaxreps I am an authorized retailer of Clear Super fast internet and we are opening new cities across the USA montly, faster, and more reliable than comast!! Looking to sell the service I can set you up with that as well...I am based in Atlanta

  If you are really tired of Comcast, contact me at @clearwimaxreps I am an authorized retailer of Clear Super fast internet and we are opening new cities across the USA montly, faster, and more reliable than comast!! Looking to sell the service I can set you up with that as well...I am based in Atlanta « less

  
  

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  + View 1 more comment - Hide all | 30 Oct 2009 by Theimperialone on Amplicate - Link - Flag

  If you are really tired of Comcast, contact me at @clearwimaxreps I am an authorized retailer of Clear Super fast internet and we are opening new cities across the USA montly, faster, and more reliable than comast!! Looking to sell the service I can set you up with that as well...I am based in Atlanta

  If you are really tired of Comcast, contact me at @clearwimaxreps I am an authorized retailer of Clear Super fast internet and we are opening new cities across the USA montly, faster, and more reliable than comast!! Looking to sell the service I can set you up with that as well...I am based in Atlanta « less

  
  

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  30 Oct 2009 by Theimperialone on Amplicate - Flag
• 

  Comcast could not install a service to my house for several years. Lot's of excuses, customer support is plain clueless. How these guys are even in business? .... ah monopoly. Hey Rick Germano, you suck as does your organization!

  Comcast could not install a service to my house for several years. Lot's of excuses, customer support is plain clueless. How these guys are even in business? .... ah monopoly. Hey Rick Germano, you suck as does your organization! « less

  
  

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  22 Oct 2009 by Guest-Yqg21 on Amplicate - Link - Flag
• 

  Phone support & online chat people are completely CLUELESS. One on phone tried to tell me I should get Digital Voice because it is "basically free". Now I got shipped a cable set top box and DTA, called to activate them, and was told the Serial Numbers were not in the system so they could not be activated. A tech would need to come to my house or... more »

  Phone support & online chat people are completely CLUELESS. One on phone tried to tell me I should get Digital Voice because it is "basically free". Now I got shipped a cable set top box and DTA, called to activate them, and was told the Serial Numbers were not in the system so they could not be activated. A tech would need to come to my house or I would need to bring the boxes to a service center to have them barcode-scanned. This is why I had them shipped in the first place, to avoid this!!! Unbelievable. How do they stay in business? « less

  
  

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  20 Oct 2009 by Uncle__Jimbo on Amplicate - Link - Flag
• 

  "Smatzone" is even worse than Comcast previous mess. "Smartzone" rarely works. Who designed this mess? No one at Comcast seems to care. It seems that the whole company is run by robots.

  "Smatzone" is even worse than Comcast previous mess. "Smartzone" rarely works. Who designed this mess? No one at Comcast seems to care. It seems that the whole company is run by robots. « less

  
  

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  08 Oct 2009 by Guest-Tfv56 on Amplicate - Link - Flag
• 

  Comcast wants your money for nothing. Please just send comcast money for nothing.. Comcast isn't interested in providing service, they just like getting paid alot of money from alot of people each month.

  Comcast wants your money for nothing. Please just send comcast money for nothing.. Comcast isn't interested in providing service, they just like getting paid alot of money from alot of people each month. « less

  
  

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  04 Oct 2009 by Robert on Amplicate - Link - Flag
• 

  Comcast sucks. Of course comcast sucks already, then there equipment always goes out at the worst possible time and there is nothing they can do about it for a week!!!!! I hate this company!

  Comcast sucks. Of course comcast sucks already, then there equipment always goes out at the worst possible time and there is nothing they can do about it for a week!!!!! I hate this company! « less

  
  

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  03 Oct 2009 by Guest-Zcw70 on Amplicate - Link - Flag
• 

  I AGREE. I have a better connection linked up to a dog shit!

  I AGREE. I have a better connection linked up to a dog shit! « less

  
  

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  02 Oct 2009 by Guest-Jms73 on Amplicate - Link - Flag