Why Do People Hate Comcast? 91% People Do (65,706 opinions)

their equipment is terrible, customer service
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their equipment is terrible, customer service indifferent, and repairmen generally confused. The only reason that people are not flocking to the competition is due to their contract terms and the ... read all

by Paul P on 13 May - reply - Helpful? YES NO Thank You! - Flag
comcast sucks!
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May 8, 2012 From: David Michaels To: Senator Bill Nelson; Federal Communications Commission; Comcast; Discover Card Yesterday, Monday, May 7, 2012, David Michaels, who has been keeping Senator Nelson abreast ... read all

by Susan-12469e9c on 09 May - reply - Helpful? YES NO Thank You! - Flag
sewrvices not provided but chargede for
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they sell services their system cannot provide--and charge for services not received! I have tv, phone and internet and it sucks! I keep getting dropped on phone and internet and ... read all

by Emmacomputer on 05 May - reply - Helpful? YES NO Thank You! - Flag
They have terrible service, they despise and
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They have terrible service, they despise and disrespect their customers, their internal communication is so poor that departments can't talk to each other to resolve problems, and their CEO MAKES ... read all

by auklet a on 06 Apr - reply - Helpful? YES NO Thank You! - Flag
Rippoff
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I'll soon be dropping my Comcast cable service. Talk about a major ripoff! $1,000 a year for crappy cable networks. If cable TV networks used to be like they were ... read all

by Ave662 on 22 Mar - 1 reply - reply - Helpful? YES NO Thank You! - Flag
New Website ComcastSucks.biz
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Why do you hate Comcast? They have terrible support, and terrible service. They made me so angry I made me so angry I made my own website. Share your experiences ... read all

by Sammy Jones on 13 Mar - 2 replies - reply - Helpful? YES NO Thank You! - Flag
Fight Back!
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Comcast new little black box sucks! 4 days ago comcast detected that something was wrong with my cable tv service. A note flashed on the screen and when they were ... read all

by Donot S on 02 Mar - reply - Helpful? YES NO Thank You! - Flag

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Fight Back!
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Comcast new little black box sucks! 4 days ago comcast detected that something was wrong with my cable tv service. A note flashed on the screen and when they were ... read all

by Donot S on 02 Mar - reply - Helpful? YES NO Thank You! - Flag
They do criminal acts to unsuspecting customers
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They do criminal acts to unsuspecting customers when taking orders over the phone, never do they tell you or offer to you a 12,24 or 36 mo contract they just ... read all

by Sue W on 29 Feb - reply - Helpful? YES NO Thank You! - Flag
PLEASE LET UNIVERSE HURRY UP AND COME TO MY N'HOOD
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Becasue they are always trying to figure out how to bill you extra. I was checking out my bill and I have a charge for "Whole House Fee Authorizes All ... read all

by Carmelia W on 25 Feb - reply - Helpful? YES NO Thank You! - Flag
Ludicrous
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Customer service is non existent. I swear they encourage their representatives to upset people, I just spent 18 minutes in a chat window where rep was making small talk and ... read all

by Lissette M on 25 Feb - reply - Helpful? YES NO Thank You! - Flag
Bad policy makes for bad service
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Work there and I understand what customers are going through. Think about this as the largest problem for Comcast is it is segmented into so many departments an agent on ... read all

by Comcast Agent 200 c on 13 Feb - reply - Helpful? YES NO Thank You! - Flag
Comcast customer service sucks. They now want
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Comcast customer service sucks. They now want another $9.95 a month to upgrade to chanels that were free! Yea, the claim that we would get 80 more chanels! Yes, most ... read all

by Ray B on 01 Feb - reply - Helpful? YES NO Thank You! - Flag
Comcast customer service are a bunch of monkeys
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No matter what you call them for with technical problems the first thing out of their monkey's mouth is--- wait for it.... wait for it.... "WE WILL SEND SOMEONE OUT" ... read all

by Chris 1 on 31 Jan - 4 replies - reply - Helpful? YES NO Thank You! - Flag
They are a robotic money making machine with no
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They are a robotic money making machine with no capacity for human understanding. I have NO option as my homeowners association is under contract for the next 5 years. THEY ... read all

by Milord C on 02 Jan - reply - Helpful? YES NO Thank You! - Flag
I hate the customers who think they know shit
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I used to work there and to say it was the worst job on the planet is an understatement. But to be perfectly fair most of the repeat call customers ... read all

by Thomas W on 27 Dec - 2 replies - reply - Helpful? YES NO Thank You! - Flag
I Fing!!!! hate this company! Scheduled an
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I Fing!!!! hate this company! Scheduled an appointment and because I didn't pick up the phone everytime they called to confirm the appointment they just cancelled the appointment. They called ... read all

by Joe P on 21 Dec - reply - Helpful? YES NO Thank You! - Flag
not only do they have the worst service, they cut
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not only do they have the worst service, they cut off every show to go to commercial, and they even cut off commercials all the time!! It is so annoying!! ... read all

by swan on 04 Dec - reply - Helpful? YES NO Thank You! - Flag
Comcraptastic
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EVERY problem I've had with my Comcrap service has been caused by THEIR technicians. But of course, when you call them, they talk to you like you are an idiot. ... read all

by Lars on 26 Nov - reply - Helpful? YES NO Thank You! - Flag
Comcast needs upgrades!
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35 min on the phone and I was being patient. Got hung up on when I told her to go ahead a schedule a service call because I did not ... read all

by Sappynoot on 19 Nov - reply - Helpful? YES NO Thank You! - Flag