Why Do People Hate Expedia? 57% People Do (739 opinions)

Booked into a Whorehouse
+1

They just booked me into a whorehouse that had a 3.9 rating. The front desk didn't accomodate the class of room I booked so they put me into a smoking ... read all

by Bill W on 15 May - reply - Helpful? YES NO Thank You! - Flag
Expedia sucks, expedia haters
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I HATED EXPEDIA SO MUCH, I CREATED A GROUP TO HATE EXPEDIA MORE! http://www.facebook.com/pages/Expediacom-Sucks/361639887231559 read all

by ExpediaSucks on 14 May - reply - Helpful? YES NO Thank You! - Flag
I thought expedia is to search for the cheap fares
+1

I checked the ticket from Tokyo to Islamabad and the lowest I can get on expedia was 6600 USD. But I bought the same ticket from travel agent in 1000 ... read all

by Adeel C on 24 Apr - reply - Helpful? YES NO Thank You! - Flag
Hotel reservation failure; failure to honor coupon
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I mad a reservation for a hotel in Israel--only to arrive at the hotel and they had no record and were fully booked. The hotel was nice enough to get ... read all

by Henna T on 19 Apr - reply - Helpful? YES NO Thank You! - Flag
Foreign call centers - Not Helpful
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I made an online hotel reservation and 5 minutes later discovered I was off by one day. No help, just someone with a very strong accent who seemed to be ... read all

by Alice on 16 Apr - reply - Helpful? YES NO Thank You! - Flag
I tried to search for a flight from Atlantic City,
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I tried to search for a flight from Atlantic City, NJ to Tampa, FL. Travelocity found me a flight but when I went on Expedia it said that there were ... read all

by Craig Y on 30 Mar - reply - Helpful? YES NO Thank You! - Flag
OF THE TV AD, THE WAY THE MAN SHOUTS
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OF THE TV AD, THE WAY THE MAN SHOUTS EXPEDIAAAHHH.bum.bum*chorus* that shows how much the traveller suffers if he/she books on this site. read all

by BullS on 12 Mar - reply - Helpful? YES NO Thank You! - Flag
Booked an inexpensive airport motel, described as
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Booked an inexpensive airport motel, described as similar to a Days Inn. I am fine with "shabby" or "modest" as often is Day's Inn, but once booked, there were 10 ... read all

by Marilyn G on 04 Mar - reply - Helpful? YES NO Thank You! - Flag

[+] 1 more opinion [-] Hide all

Booked an inexpensive airport motel, described as
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Booked an inexpensive airport motel, described as similar to a Days Inn. I am fine with "shabby" or "modest" as often is Day's Inn, but once booked, there were 10 ... read all

by Marilyn G on 04 Mar - reply - Helpful? YES NO Thank You! - Flag
Scam
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They are deceptive. Expedia has Toll Free numbers listed with the Hotel address. This is basically a bait and switch company. Customers will call to check directly with the Hotel ... read all

by Kathy on 02 Feb - reply - Helpful? YES NO Thank You! - Flag
Poor company, poorly run, poor service. avoid!!
+2

Aweful customer service. I thought United was bad. Hold times on the phone is hours. I received 3 itinerary's from expeida in a week for the same trip, all wrong. ... read all

by Daniel T on 29 Oct - 1 reply - reply - Helpful? YES NO Thank You! - Flag
EXPEDIA'S DECEPTION - NEVER USE EXPEDIA
+1

I had the same problem. Booked unpublished rate at what they said was a 4 star hotel and the place was a dump and would have done well to make ... read all

by dadsno1 on 28 Sep - 1 reply - reply - Helpful? YES NO Thank You! - Flag
disrespectful manager
+1

I recently booked a trip where I had to cancel the last day of my stay. After being informed that the refund was "the hotel's choice"by Expedia, I discussed it ... read all

by Mara C on 09 Sep - 1 reply - reply - Helpful? YES NO Thank You! - Flag
After booking my flight I noticed one of my names
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After booking my flight I noticed one of my names on my ticket was mis-spelled! I called, twice and both times I was informed that the airlines have been contacted ... read all

by Kevin L on 18 Jun - 1 reply - reply - Helpful? YES NO Thank You! - Flag
Sneaky Expedia Staff Take Advantage!
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I just booked a room over the phone b/c it was charging me an extra person charge online. The reservationist booked the room in what she said was a reservation ... read all

by B on 06 Jun - 1 reply - reply - Helpful? YES NO Thank You! - Flag
HORRIBLE BUSINESS MODEL
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WARNING!!! No refund. Two hundred dollar service charge. Unusable insurance policy. Mistakes in booking which you/I the consumer ends up paying for. Robotic customer service representatives who are powerless to ... read all

by mister m on 15 May - 1 reply - reply - Helpful? YES NO Thank You! - Flag
Expedia Scams! ExpediaScams(dot)com!
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I’ve had a horrible experience with an Expedia bait and switch. Essentially, they run this program called ‘unlisted rates’ for hotels that can’t sell their rooms! They say “you’ll get ... read all

by User-960edw on 15 Apr - 1 reply - reply - Helpful? YES NO Thank You! - Flag
My customer service call was answered by a nice
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My customer service call was answered by a nice lady in some foreign country who asked to place me on hold to find someone in another department who could more ... read all

by User-41192e on 07 Apr - 1 reply - reply - Helpful? YES NO Thank You! - Flag
I booked a hotel on their website that clearly
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I booked a hotel on their website that clearly said 'non-chargeable' and even in the confirmation, it said "Your credit card will not be charged." Two days later, the hotel ... read all

by User-841uy7 on 05 Apr - 1 reply - reply - Helpful? YES NO Thank You! - Flag
I booked a hotel room for 2 nights. I had
+2

I booked a hotel room for 2 nights. I had to pay in advance. the hotel was terrible, the service was awful, there were kids running around at 5:30 in ... read all

by Chad M on 21 Feb - 1 reply - reply - Helpful? YES NO Thank You! - Flag