I can't even get an email sent to my address that has my password. i had forgot it and tried to request it so i could just log in, All ... read all
I added two loans to my consolidation loan, which necessarily changed my weighted interest rate. While the website reflects that the two loans were added, it did not change the ... read all
It's important to note that dl.ed.gov was run by the government--it worked just fine. The Dept. of Ed decided to *privatize* their loan servicing and gave the contract to NelNet, ... read all
When this was DirectLoan, I was never behind in my payments for four years. After Myedaccount launched, I was unable to pay online for 1 1/2 months due to 'account ... read all
This website sucks so much. I was trying to figure out how to change my payment date for my direct loan and un-enrolled from 'KwikPay' thinking that if I enrolled ... read all
Hope you kept payment records! Just got off the phone w/customer service. Went back and forth with rep about which due dates my past payments pertain to. In rep's mind ... read all
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