SWA thieves: Fly @ your own risk!!!
my flight was late and if I took the flight I would miss my connecting flight home. They offered to get me a hotel room in Denver but they refused to check with other airlines to see if I could get a flight directly home. I had to reschedule to the following day. Then the next day I arrived at home and two pockets in my luggage were empty and zipped back up. They stole everything in those pockets and I was told it could be any of their employees in Indianapolis, Denver or Phoenix so obviously the airlines can't do anything but say they are sorry!...horrible service and no controls in place.