Time Warner hate

I've had to replace the box four times in 6 months and I'm sick of talking to foreigners in a distant land (being PC in that statement). TM can kiss my arse!

I've had to replace the box four times in 6 months and I'm sick of talking to foreigners in a distant land (being PC in that statement). TM can kiss my arse! « less

Why do you think Time Warner sucks? Well…..This is why everyone hates Time Warner. I posted an ad on Craigslist and a Time Warner employee responded. These are his words sent from his TW email account..” guys like you fuck it up for the rest of us who actually PAY for our cable…don’t be an ass…do it right and pay your fee every month like the rest... more »

Why do you think Time Warner sucks?

Well…..This is why everyone hates Time Warner. I posted an ad on Craigslist and a Time Warner employee responded. These are his words sent from his TW email account..” guys like you fuck it up for the rest of us who actually PAY for our cable…don’t be an ass…do it right and pay your fee every month like the rest of us do!!!” Then he goes on to say “Ohhh well cant say I didn’t try to warn you…lol once a felon always a felon I guess…bet you’re a welfare cheater too hmmmmm food stamps fpr cash and all that??? Or do you just whore yourself out on the street corner for nasty old guys who want dick???? If you actually have one that is….” All this from his work email mail account. After I cut and pasted every name from the Executive Management Team and informed him that I was going to forward every email to each and every person on that list, this is what I got “Actually I know when im beat..what can I say..you win”. And when I CC him in on a few emails that I had forwarded I got this “Ok I have apologized what more do you want I will be lucky to make it through the day…” and “Again I apologize you have won…I am gone thanks” Then I replied “maybe I should forward these emails too? Look, next time you decide to mess with someone you don’t know maybe you will think about it! I only started CC you in on half of the emails that I forward to every Time Warner Executive Management person. THINK DUDE!!!!! Your work email!!!! and I’m the dumb ass? who’s the ass now? Have a great day! or not!” and got this in response “I do appologise..you are right” All this on company time. maybe this is why Time Warner Customer Service is so bad! They are all on Craigslist answering ad’s on company time.
And This is why I hate Time Warner!!!!!
After I forward this to every Executive Manager do you think I got a response. Not a one!!!!!! They don’t care!
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I moved 2 blocks away, it took 2 weeks, and at least 5 days of sitting on hold for 2 hours just so the could screw up my email, now after 10 years I have a new email address. Dish here I come!

I moved 2 blocks away, it took 2 weeks, and at least 5 days of sitting on hold for 2 hours just so the could screw up my email, now after 10 years I have a new email address. Dish here I come! « less

I can't stand their commercials. Whatever they say is bullshit. They can go fuck themselves along with Dick Cheney.

I can't stand their commercials. Whatever they say is bullshit. They can go fuck themselves along with Dick Cheney. « less

They wouldn't schedule a time to reconnect my service after moving until I could prove I lived in the residence 2 weeks. Then the guy called to tell me he couldn't make the appointment and I had to reschedule for a week later.

They wouldn't schedule a time to reconnect my service after moving until I could prove I lived in the residence 2 weeks. Then the guy called to tell me he couldn't make the appointment and I had to reschedule for a week later. « less

Because they can't get anything right - Customer (dis) service leaves you on hold for at least 20 minutes EVERY TIME you call, so you waste tons of time waiting (getting madder by the minute). They cut off my Internet access because I had the temerity to complain about the constant rain of spam e-mails that keep getting through, and their inabilit... more »

Because they can't get anything right - Customer (dis) service leaves you on hold for at least 20 minutes EVERY TIME you call, so you waste tons of time waiting (getting madder by the minute). They cut off my Internet access because I had the temerity to complain about the constant rain of spam e-mails that keep getting through, and their inability to use software that can learn what is and what is not CRAP. This is the notice I got:

"Dear Road Runner Customer,

Please be aware that Road Runner has received a report of unwanted Internet activity being
transmitted from a machine connected to the cable modem on your Road Runner Internet
connection. This violates the Road Runner AUP (Acceptable Use Policy) for your residential
account.

We are aware that the majority of such activity is caused by an infected or compromised
computer and is not intentional.

Please contact your local cable office to discuss options for restoring your Internet access
and to get clarification on any other concerns you may have. Please be aware that we take
this action to not only protect you but our entire subscriber base as well.



Thank you for using Road Runner."

THIS IS A LIE. There was nothing coming out of my computer as spam - they did it to shut me up about complaining about the constant rain of spam e-mails!! I had to promise not to forward any more spam e-mails to their Abuse department because the Abuse department was being "overwhelmed" by what I was sending them. IDIOTS!! It took 45 minutes on the phone and five different people to finally get this b.s. reason explained and to get my Internet access turned back on.

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so many times the image on my television freezes or the sounds goes out for a few seconds constantly that is when i get services of course many times also the phone cutt offs as off last week i had no phone for 2 days then no cable for 3 days of course i called them and i asked to talk my manager and left my phone number 3 times in the next 3 d... more »

so many times the image on my television freezes or the sounds goes out for a few seconds constantly that is when i get services of course many times also the phone cutt offs as off last week i had no phone for 2 days then no cable for 3 days of course i called them and i asked to talk my manager and left my phone number 3 times in the next 3 days to talked to someone but never had a call back from anyone!!!!! i,m over this!!! « less