Why Do People Hate Us Airways? 89% People Do (4,964 opinions)

US SCAREWAYS SUCKS ASS!
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Got to gate 13 mins before departure. Bitch closed the door telling me they "close the flight" 10 mins before scheduled departure. I said there is 13 mins. She said ... read all

by Tim N on 16 May - reply - Helpful? Thank You! - Flag
to lazy to get water !
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We were seperated although seats were booked 8 months in advance. Food terrible, crew rude. My wife asked for water in middle of night on transatlantic flight. She was told ... read all

by Dirk Casteleyn on 19 Apr - reply - Helpful? Thank You! - Flag
US Airways Ruins Vacations!!!
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US Airways basically ruined our 50th Birthday vacation! They left us stranded in Philly Airport because they had MECHANICAL problems (which seems to be a very constant occurance) with their ... read all

by Janet on 18 Mar - reply - Helpful? Thank You! - Flag
Hidden policies designed to rip us off.
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Was told at airport that there is no standby available for the 1:00am redeye flight because standby has to be on date of flight and at us airways, the date ... read all

by DMcMahon on 17 Mar - reply - Helpful? Thank You! - Flag
US Airways deceptive practices
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I hate US Airways as I believe that their practices towards their customers are deceptive. On a recent trip I incurred expenses as a result of US Airways rerouting my ... read all

by D Gordon on 04 Dec - reply - Helpful? Thank You! - Flag
A competition between incompetence and indifferenc
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Every 3 years or so I bring myself to try this airline again for some reason...always a mistake. They have a corporate culture that declares war on the passenger. Stay ... read all

by JMflyer 1 on 21 Nov - reply - Helpful? Thank You! - Flag
EXTORT $s to Seat 4 Year Old and 2 Year Old w/ Us
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Last Saturday - USAirways seats my 4 year old son and 2 year old daughter away from my wife and me. All four of us had seats and rows between ... read all

by Peter B on 31 Oct - reply - Helpful? Thank You! - Flag

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USAirways Sucks.
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I will NEVER fly USAirways again!!! NEVER. read all

by Peter B on 31 Oct - reply - Helpful? Thank You! - Flag

EXTORT $s to Seat 4 Year Old and 2 Year Old w/ Us
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Last Saturday - USAirways seats my 4 year old son and 2 year old daughter away from my wife and me. All four of us had seats and rows between ... read all

by Peter B on 31 Oct - reply - Helpful? Thank You! - Flag
US Airways treats me like S#%T
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ust got raped by US Airways with a $150 change of flight fee. What makes it worse it that the faire on their website for the new flight I needed ... read all

by Jared W on 19 Sep - reply - Helpful? Thank You! - Flag
It's a matter of TASTE. Firstly, their corporate
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It's a matter of TASTE. Firstly, their corporate livery is ghastly. I am embarrassed for them. That stupid faux flag? Eeeech! The colors, the font-ALL OF IT. They are a ... read all

by George B on 13 Jun - reply - Helpful? Thank You! - Flag
U S Airways treats customers like we are the enemy
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They treat customers like we are the enemy! I tried to change one leg of a roundtrip - was willing to buy a new out bound ticket at the later ... read all

by steve lang on 01 May - reply - Helpful? Thank You! - Flag
FIX YOUR WEB SITE
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The US(sc)AIR web site is horrible. (1) I can NEVER, ever print a boarding pass 24-hours before my flight; and, (2) 99% of the time, the money available from a ... read all

by JMRH on 13 Apr - reply - Helpful? Thank You! - Flag
Their employees are rude and remind me of delta
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Their employees are rude and remind me of delta airlines! If you are in the service industry, try and remember that you are providing a SERVICE! And if people stop ... read all

by Anastasia W on 21 Nov - reply - Helpful? Thank You! - Flag
US Airways, I am DONE!!!
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I had to stand in the security line for an hour, even notified the security agent that my plane was boarding & still had 6 weaves in the line to ... read all

by Dawn M on 13 Nov - reply - Helpful? Thank You! - Flag
Try and book an awards flight on USSnare and there
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Try and book an awards flight on USSnare and there are never award seats available..I have tried many times to book a flight with award miles only to find either ... read all

by Davis on 15 Jun - reply - Helpful? Thank You! - Flag
I used to be a dividend miles member many years
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I used to be a dividend miles member many years ago but due to mistreatment I dropped out. It has been about 8 years and hundreds of thousands of miles ... read all

by User-3973en on 28 Feb - reply - Helpful? Thank You! - Flag
I got a notice that my miles were going to
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I got a notice that my miles were going to expire back in August, so I went and ordered some magazines. Today, Nov 5, 2010, I got an email saying ... read all

by User-652k5u on 05 Nov - reply - Helpful? Thank You! - Flag
USAir employees thieves as baggage handlers and
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USAir employees thieves as baggage handlers and refuses to take responsiblity for their theft. Stolen items from checked baggage is handled by them by sending you the "too bad,so sad' ... read all

by Rick-102091 on 03 Oct - reply - Helpful? Thank You! - Flag