Usaa hate

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I've been with them for 20 years! 20! They were good once, and their customer service was excellent. Over the last 3-4 years I've seen the quality plummet. They're horrific. I moved overseas and now have nothing but problems. They recently blocked my Visa card because they said the person in the department store swiped my card too fast. WTF?... more »

I've been with them for 20 years! 20! They were good once, and their customer service was excellent. Over the last 3-4 years I've seen the quality plummet. They're horrific. I moved overseas and now have nothing but problems. They recently blocked my Visa card because they said the person in the department store swiped my card too fast. WTF? Swiped a card too fast so they blocked it? They said the only way to keep this from happening is to remove ALL SECURITY, which means I then have no protection if somebody takes my card and maxes it out. USAA sucks! When I go home in the Summer I'm going to change banks. Any tips? « less

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25 Feb 2010 by Guest-Npc19 on Amplicate - Link - Flag
They are an oversized money-grubbing corporate greed machine, as evidenced by their attempts to get their insured members to lobby on their behalf against oversight of monetary issues in connection with Wall Street and investment 'arrangements'. Just another corporate machine, trying to hide paperwork and keep sunlight from their books. What ha... more »

They are an oversized money-grubbing corporate greed machine, as evidenced by their attempts to get their insured members to lobby on their behalf against oversight of monetary issues in connection with Wall Street and investment 'arrangements'. Just another corporate machine, trying to hide paperwork and keep sunlight from their books.

What have they got to hide anyway???? « less

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26 Apr 2010 by Guest-Dnj21 on Amplicate - Link - Flag

Recent Opinions:

USAA SUCKS>>>cant wait to transfer banks, or just keep cash and screw all these bank aholes

USAA SUCKS>>>cant wait to transfer banks, or just keep cash and screw all these bank aholes « less

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23 Aug 2010 by User-229tjb on Amplicate - Link - Flag
Worst customer service ever! I wanted to cry when I got off the phone with the "loan officer". She was barking questions at me,talking down to me and humiliating me. I have never been treated so rudely in my entire life! Not even by drill sergeants when I was in boot camp! Her last name is Martinez. Fire her ass and give that job to someone who nee... more »

Worst customer service ever! I wanted to cry when I got off the phone with the "loan officer". She was barking questions at me,talking down to me and humiliating me. I have never been treated so rudely in my entire life! Not even by drill sergeants when I was in boot camp! Her last name is Martinez. Fire her ass and give that job to someone who needs it! Seriously, if you're a masochist, do business with them. I'm closing ALL of my Accounts!!! « less

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09 Aug 2010 by User-712r3y on Amplicate - Link - Flag
If one of their insureds hits you, they won't pay. Then they try to use the "Oh, we insure lots of military people...they're probably off on duty" BS...they should be ashamed of themselves.

If one of their insureds hits you, they won't pay. Then they try to use the "Oh, we insure lots of military people...they're probably off on duty" BS...they should be ashamed of themselves. « less

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26 Jul 2010 by User-Gqqxm on Amplicate - Link - Flag
Service, attitude and product portfolio have become terrible over the last 10 years, and literally plummeting the last 5. When they tried to raise my homeowner's insurance 37% this year - never a single claim have we had in over 20 years with them - I moved that policy to State Farm. Auto insurance may be next. Their mortgage division is populated ... more »

Service, attitude and product portfolio have become terrible over the last 10 years, and literally plummeting the last 5. When they tried to raise my homeowner's insurance 37% this year - never a single claim have we had in over 20 years with them - I moved that policy to State Farm. Auto insurance may be next.
Their mortgage division is populated with inept policies, procedures and people.
USAA pretty much sucks at this time. « less

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26 Jul 2010 by User-Smyyb on Amplicate - Link - Flag
Retire from the military, get a great job, lived the life for 2 years, got laid off, struggled to make ends meet, paid house payments monthly, fell behind, they didnt care , feel further behind, lost control of my mind, got admitted, got home, USAA forclosed my home on Veterans day. Had house on the market, USAA turned down 2 short sales. House was... more »

Retire from the military, get a great job, lived the life for 2 years, got laid off, struggled to make ends meet, paid house payments monthly, fell behind, they didnt care , feel further behind, lost control of my mind, got admitted, got home, USAA forclosed my home on Veterans day. Had house on the market, USAA turned down 2 short sales. House was Auctioned off TODAY, my only message is...I love my Truck and I live out of it..so F YOU USAA, and all of your lame ass customer service reps.. « less

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19 Jul 2010 by User-Hpv83 on Amplicate - Link - Flag
Glad to see I'm not alone. I've had it with USAA's systematic decay in customer service; it's very clear that every-day customers with average-sized accounts are of minimal to no value to them. During my job loss, I could no longer afford vehicle pmts and offered to return it to them personally. They stated it wouldn't be necessary and that a "thir... more »

Glad to see I'm not alone. I've had it with USAA's systematic decay in customer service; it's very clear that every-day customers with average-sized accounts are of minimal to no value to them. During my job loss, I could no longer afford vehicle pmts and offered to return it to them personally. They stated it wouldn't be necessary and that a "third party agency" would coordinate the repo. I later discovered that they failed to mention that the third party was the local police -- sent to my home to post a bright-red "violation" sticker on my door! To add insult to injury, I received an insurance bill for the month following the repo (which I could no longer pay online since they restricted my web access due to bankruptcy). Three strikes, that's it -- divorcing USAA and moving on! « less

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15 Jul 2010 by User-Xpw39 on Amplicate - Link - Flag
I had been with AMICA for 34 years before jumping to USAA, and I have regretted this since day 1. For reasons yet unknown, every bill is like a reverse Christmas - I never know how much it's going to be. Apparently the two homes and four vehicles we own all renew at different times, and they seem unable to synchronize them such that we might be abl... more »

I had been with AMICA for 34 years before jumping to USAA, and I have regretted this since day 1. For reasons yet unknown, every bill is like a reverse Christmas - I never know how much it's going to be. Apparently the two homes and four vehicles we own all renew at different times, and they seem unable to synchronize them such that we might be able to do some budgeting. Progressive is looking better and better. « less

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15 Jul 2010 by User-Vtd70 on Amplicate - Link - Flag
USAA member since 1989. They were a company other insurance companies would try to use as a model. I worked for the largest insurer in the United States and had a lot of insurance with them as well. Once envied to be a member, now the've earned my hate and discust with customer service, knowledge of contracts and humanity. I had three homes, tw... more »

USAA member since 1989. They were a company other insurance companies would try to use as a model. I worked for the largest insurer in the United States and had a lot of insurance with them as well. Once envied to be a member, now the've earned my hate and discust with customer service, knowledge of contracts and humanity. I had three homes, two cars and multiple life and financial service products. I had a string of bad luck with a frozen pipe at my rental and USAA hired an Engineer to verify damage, delaying the claims process; a minor fender bender where USAA said they did not owe wage loss because I made too much money and I had them call their attorney and he stated they were wrong; and the claim which USAA destroyed me. I was rear ended at a high rate of speed with my children in the car. My seat broke and I was knocked out. I injured my cervical spine requiring a fusion, I have a head injury and can'[t do multiple things anymore. I am taking alsheimers medication due to memory loss. USAA continued to deny me, denigrate me, for which I had to hire an attorney. The've sent me to SIX of their hired Doctors to render opinions. This "process" has cost me my retirement accounts, my college tuition savings, my own personal savings, ruined my credit score and caused me to struggle to feed my family. USAA Sucks. « less

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13 Jul 2010 by User-Fzd73 on Amplicate - Link - Flag
Report your problems with USAA to the FDIC, that will get them to listen.

Report your problems with USAA to the FDIC, that will get them to listen. « less

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+ View 1 more comment - Hide all | 26 Jun 2010 by User-Bnr52 on Amplicate - Link - Flag

USAA prides themselves on there customer service. This however will be found to be untrue when you actually have a real problem. God forbid you question there operations or policies. "USAA can do no wrong" must be there mission statement. I contacted USAA when they misplaced $500 dollars of mine. They offered no help whatsoever, simply denying th... more »

USAA prides themselves on there customer service. This however will be found to be untrue when you actually have a real problem. God forbid you question there operations or policies. "USAA can do no wrong" must be there mission statement. I contacted USAA when they misplaced $500 dollars of mine. They offered no help whatsoever, simply denying that anything had happened at all. They fill there customer service staff with incompetent people who possess the innate ability to be of NO help what so ever. They question the fact as to whether you even have a real problem. All the while playing the blame game to everyone but themselves. I am going to report USSA to the FDIC. « less

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26 Jun 2010 by User-Bnr52 on Amplicate - Flag
I have had USAA for over 20 years. I tried to logon to their website recently, but was blocked from doing so because, according to USAA's message on the login refusal screen, I have recently filed for bankruptcy, so USAA is unable to collect certain debts from me, and so USAA will not let me log in to the website. WTF? I had a credit card with the... more »

I have had USAA for over 20 years. I tried to logon to their website recently, but was blocked from doing so because, according to USAA's message on the login refusal screen, I have recently filed for bankruptcy, so USAA is unable to collect certain debts from me, and so USAA will not let me log in to the website. WTF? I had a credit card with them in the early 90s. I had a divorce in the mid 90s. My ex filed bankruptcy in 2000. She was supposed to pay the card, and apparently wrote it off in her bankruptcy. This is the same card that USAA sold the debt on to debt collectors and had written off as a bad debt. So my ex-wife's bankruptcy from 10 years ago which included a USAA credit card from over 15 years ago is the reason USAA won't let me logon to the USAA website to view my car and home insurance, and to make payments to my auto insurance. What a f***ed up company. They seem to have forgotten why they exist, and it certainly isn't to be a "profit at all cost" company like everyone else. I guess that's what happens when you get these soft girly-man officers retiring from the service and getting their 6 figure jobs at USAA... just a bunch of scumbag profiteers, doing in the private sector what they did when they held their commands. « less

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31 May 2010 by User-Jmr97 on Amplicate - Link - Flag
1. They hate married people. They left my name off a loan we took out for a car, and refuse to give me any information over the phone about the loan. After 5 minutes with the horrible voice recognition robot, and being shunted to 3 different people, they told me that they would only speak to my wife....... 2. Customer Service- They put purposeful b... more »

1. They hate married people. They left my name off a loan we took out for a car, and refuse to give me any information over the phone about the loan. After 5 minutes with the horrible voice recognition robot, and being shunted to 3 different people, they told me that they would only speak to my wife.......
2. Customer Service- They put purposeful blocks in so you can't get to a representative without a USAA policy number or social security number. This time they asked me for a password I told them no way.
3. They non-renewed our home insurance because of we are on a slope and 350 miles away there were some landslides. « less

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27 May 2010 by User-Thj80 on Amplicate - Link - Flag
My spouse still works for USAA, due to the Norfolk office shutting down he went to live in San Antonio while I stayed here with the house in Virginia. They didn't offer much as far as severance, two weeks for every year, in this economy we couldn't take the chance. The relocation package was okay, except you couldn't get the home's buyer's assistan... more »

My spouse still works for USAA, due to the Norfolk office shutting down he went to live in San Antonio while I stayed here with the house in Virginia. They didn't offer much as far as severance, two weeks for every year, in this economy we couldn't take the chance. The relocation package was okay, except you couldn't get the home's buyer's assistance difference if you refinanced, it was for the original loan amount only. Being upside down we couldn't sell. They paid 5k for home repairs and improvements...They did ship his belongings and gave a few other perks like a 10% bonus after a month of relocating. You have to stay with them a year or payback the difference. My spousal relocation assistance was a joke. My husband hates USAA. especially when he is accused of being a condescending jerk by his manager Brian...even though he is one. He does like Brian a heck of a lot more than DeeDee who they shipped off to Phoenix. They should have forgone the bonus of 18.8% and kept the offices in VA and CA open. Robles has helped along with many other companies continues to bleed employees dry for the sake of profits. « less

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20 May 2010 by User-Ntq95 on Amplicate - Link - Flag
I live on a corner lot. The three houses to one side and two on the other have had their roofs replaced due to wind and hail damage. USAA says that there is no damage to mine. Please disregard the fact that I have NUMEROUS shingles that have blown off and nearly all of the shingles are slick from hail....... Every other insurance company would ... more »

I live on a corner lot. The three houses to one side and two on the other have had their roofs replaced due to wind and hail damage. USAA says that there is no damage to mine. Please disregard the fact that I have NUMEROUS shingles that have blown off and nearly all of the shingles are slick from hail....... Every other insurance company would have replaced the roof, but USAA says there's no damage..... « less

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12 May 2010 by Guest-Sqr08 on Amplicate - Link - Flag
USAA can kiss my ass. Don't you love their magazine..."we're all about helping our members" but when you actually do need them they treat you like the scum of the earth. My recent homeowner's claim has been a NIGHTMARE. And it's for less than $1,000! I use to use a free ATM when withdrawing funds from my bank account so that USAA didn't incur t... more »

USAA can kiss my ass. Don't you love their magazine..."we're all about helping our members" but when you actually do need them they treat you like the scum of the earth. My recent homeowner's claim has been a NIGHTMARE. And it's for less than $1,000! I use to use a free ATM when withdrawing funds from my bank account so that USAA didn't incur the added cost of reimbursing me each month but after my last several experiences with a small auto claim and a small homeowner's claim and an especially painful home equity line of credit application in 2007 when I lose it in order to get approved (my credit score is in the 800's!) I'm jumping ship. USAA is bullshit. I'm losing sleep. Their loosing me. « less

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11 May 2010 by Guest-Rbh39 on Amplicate - Link - Flag
They used to be very good, but over the last couple of years, they've really gone downhill! I hate that they are wasting money advertising on the radio and sponsoring PGA tour events! For what reason? My homeowner's insurance has gone up dramatically with no claims in 13 years! In short, they've become too much like the big banks and greedy ins... more »

They used to be very good, but over the last couple of years, they've really gone downhill! I hate that they are wasting money advertising on the radio and sponsoring PGA tour events! For what reason? My homeowner's insurance has gone up dramatically with no claims in 13 years! In short, they've become too much like the big banks and greedy insurance companies. « less

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11 May 2010 by Guest-Htm27 on Amplicate - Link - Flag
USAA Investors beware: I just completed an interview with USAA managers in Phoenix. It appears I have too much knowledge and integrity to work for USAA. When I asked them how they would handle various situations the managers were almost mute. I discovered that although USAA offers thousands of mutual funds in their financial services programs t... more »

USAA Investors beware:
I just completed an interview with USAA managers in Phoenix. It appears I have too much knowledge and integrity to work for USAA. When I asked them how they would handle various situations the managers were almost mute. I discovered that although USAA offers thousands of mutual funds in their financial services programs the only funds that their wealth managers can actually recommend is the USAA branded mutual funds. It gives new meaning to the phrase "In the land of the blind a one eyed man is King." If you have two eyes they don't want any part of you. « less

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05 May 2010 by Truenorthadv on Amplicate - Link - Flag
I had a break in while we were away on vacation and our loss was over $80,000. USAA gave us a measly $19,000 after months of haggling. We had paid premiums for many years but once we needed their help they put up all kinds of road blocks. I moved over to Navy Federal too. I will never use USAA again!

I had a break in while we were away on vacation and our loss was over $80,000. USAA gave us a measly $19,000 after months of haggling. We had paid premiums for many years but once we needed their help they put up all kinds of road blocks. I moved over to Navy Federal too. I will never use USAA again! « less

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+ View 1 more comment - Hide all | 03 May 2010 by Darcyreagan on Amplicate - Link - Flag

I hate USAA! I had my credit card stolen, and they told me that my dad's ex-wife was using it with my permission. She has cancer and was not in Seatlle (it was stolen from DFW), and they refused to help me, even after multiple emails, phone calls, and notarized/signed affidavits! I have an attorney that is doing it pro bono since it is only for abo... more »

I hate USAA! I had my credit card stolen, and they told me that my dad's ex-wife was using it with my permission. She has cancer and was not in Seatlle (it was stolen from DFW), and they refused to help me, even after multiple emails, phone calls, and notarized/signed affidavits! I have an attorney that is doing it pro bono since it is only for about $3k. USAA was great when my dad worked there, but in the past 5 year they have gone downhill! PenFed Credit Union is THE way to go! « less

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03 May 2010 by Darcyreagan on Amplicate - Flag
I have been with USAA for OVER 34 years, and USAA was my best friend.....as long as things were going well and I had plenty of money in the bank. I have had a death in the family, drastic medical problems causing me to be out of work for awhile, I now have my daughter and 2 grandchildren move in (El Paso where one needs to be bi-lingual to get a jo... more »

I have been with USAA for OVER 34 years, and USAA was my best friend.....as long as things were going well and I had plenty of money in the bank. I have had a death in the family, drastic medical problems causing me to be out of work for awhile, I now have my daughter and 2 grandchildren move in (El Paso where one needs to be bi-lingual to get a job) she is going to school and not spanish speaking, so is unemployed, and my recent finances are slim.
USAA has treated me like I am the lowest ameba on the face of the earth. BOY WHAT A CHANGE IN ATTITUDE by them, I have transferred money into my account SEVERAL times in the past and only NOW do they put a hold on MY money. Thanks for nothing USAA, I will send my direct deposits elsewhere. « less

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21 Apr 2010 by Guest-Fbk01 on Amplicate - Link - Flag
Very condescending attitude towards me when I called to complain about some bad customer service I received. When I told them I was leaving and looking into an account elsewhere, the customer service rep implied that they had no problem with me leaving because it wasn't like they needed my money (since I'm not rolling in dough). I guess you have ... more »

Very condescending attitude towards me when I called to complain about some bad customer service I received. When I told them I was leaving and looking into an account elsewhere, the customer service rep implied that they had no problem with me leaving because it wasn't like they needed my money (since I'm not rolling in dough). I guess you have to be a retired, high-ranking officer to get the "good" treatment. Goodbye USAA, hello Navy Federal. « less

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15 Apr 2010 by Guest-Hvy86 on Amplicate - Link - Flag
Do you know you can't even email them unless you give them your name address phone numbers and social security number? don't need their insurance that bad.

Do you know you can't even email them unless you give them your name address phone numbers and social security number? don't need their insurance that bad. « less

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29 Mar 2010 by Guest-Wxy45 on Amplicate - Link - Flag
Worst customer service ever! Had problems a few years ago with getting the folks in the auto insurance division to assist with a claim involving a wreck in which the other driver was at fault. Was told they wouldn't help me unless I paid the deductable for an accident in which I was not to blame. The other driver's insurance company was more hel... more »

Worst customer service ever! Had problems a few years ago with getting the folks in the auto insurance division to assist with a claim involving a wreck in which the other driver was at fault. Was told they wouldn't help me unless I paid the deductable for an accident in which I was not to blame. The other driver's insurance company was more helpful to me than my own!

Cancelled all my accounts with USAA except for my auto loan at that time. Was even called by the head executive of the insurance division who told me that she thought I was over-reacting by cancelling all of my insurance and banking accounts over the incident. Not once did anyone apologize for the way I was treated.

NOW, tried to change my name due to marriage on the car loan so that the car title will be in the correct name when I pay it off later this year and was told that I would have to refinance the loan in order to change the name! What a crock! « less

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24 Mar 2010 by Joanna-A4a34c on Amplicate - Link - Flag
Rates went up after the credit cad bill went into affect. I never got a statement or written notification about any of this over $180.00 in charges, Navy federal has never done that i have a lot of family banking with them and seeing how i am being treated we are all closing our accounts next week and telling everyone else too as well and stick wit... more »

Rates went up after the credit cad bill went into affect. I never got a statement or written notification about any of this over $180.00 in charges, Navy federal has never done that i have a lot of family banking with them and seeing how i am being treated we are all closing our accounts next week and telling everyone else too as well and stick with navy federal instead!! « less

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27 Feb 2010 by Guest-Vtr30 on Amplicate - Link - Flag
i can write a book about USAA on how they placfed me at fault, without calling me and without looking at my totalled car! they customer had a bumper scratch....f usaa forever!

i can write a book about USAA on how they placfed me at fault, without calling me and without looking at my totalled car! they customer had a bumper scratch....f usaa forever! « less

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23 Feb 2010 by Guest-Ngz49 on Amplicate - Link - Flag
I'm a representative from USAA and came across your posts. I'm sorry to hear about the negative experiences you've had and would like to help. If you need assistance with your issue, please send an email to socialmedia@usaa.com. I can get you in touch with someone to review your specific situation.

I'm a representative from USAA and came across your posts. I'm sorry to hear about the negative experiences you've had and would like to help. If you need assistance with your issue, please send an email to socialmedia@usaa.com. I can get you in touch with someone to review your specific situation. « less

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22 Feb 2010 by Guest-Dmc02 on Amplicate - Link - Flag
My homeowners rates went from $783/ year iwth a $500 deductible to $2800 and a $4800 deductible in just 6 years. Unfortunately I live in Texas where insurance companies run wild. See: http://bayareahouston.blogspot.com/2010/02/usaa-raises-homeowners-premiums-by-24.html

My homeowners rates went from $783/ year iwth a $500 deductible to $2800 and a $4800 deductible in just 6 years. Unfortunately I live in Texas where insurance companies run wild. See: http://bayareahouston.blogspot.com/2010/02/usaa-raises-homeowners-premiums-by-24.html « less

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19 Feb 2010 by Bayareahouston on Amplicate - Link - Flag
worst customer service, rude obnoxious norfolk va staff, especially when it comes to filing claims, estimators look at damage and tell clients its not bad, you can fix it...and now you know the rest of the story. They never gave me any shit as long as I paid my premiums on time.

worst customer service, rude obnoxious norfolk va staff, especially when it comes to filing claims, estimators look at damage and tell clients its not bad, you can fix it...and now you know the rest of the story. They never gave me any shit as long as I paid my premiums on time. « less

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17 Feb 2010 by Guest-Gqv13 on Amplicate - Link - Flag
Their savings interest rates are so low (currently 0.6% vs 1.49% at Ally or 1.25% at ING Direct! They used to be better than other online banks -- now they are only slightly better than traditional banks. I held out for a long time hoping that the good rates would return, but with the New Year, I have finally transferred all my savings to another... more »

Their savings interest rates are so low (currently 0.6% vs 1.49% at Ally or 1.25% at ING Direct! They used to be better than other online banks -- now they are only slightly better than traditional banks. I held out for a long time hoping that the good rates would return, but with the New Year, I have finally transferred all my savings to another online bank. This is the first time that I felt the need to seek financial services outside of USAA. I guess I'll have to reevaluate my investment accounts and auto loan as well. « less

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02 Feb 2010 by Guest-Krv82 on Amplicate - Link - Flag
My car was broken into and over $4,000 worth of stuff was stolen and they only paid me $250! I had home and auto coverage with them and even had a $10,000 personal property rider! they don't cover electronics, so if someone breaks into your home and steals your tv, stereo and computer, you're screwed! They put a 1 percent deductible and over apprai... more »

My car was broken into and over $4,000 worth of stuff was stolen and they only paid me $250! I had home and auto coverage with them and even had a $10,000 personal property rider! they don't cover electronics, so if someone breaks into your home and steals your tv, stereo and computer, you're screwed! They put a 1 percent deductible and over appraised my home for $500,000 so I had a $5,000 deductible. The personal property rider makes you choose one category of property and I chose jewelry. No jewelry was stolen, so I got screwed. The lady at Travelers laughed when I asked her if they covered electronics. Of Course they do! I hate USAA and am scarred by them. « less

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30 Jan 2010 by Guest-Kgt36 on Amplicate - Link - Flag
I can't believe you all are taking so bad about USAA. As a USAA banker we have to remember they are non profit, you have to be pretty special to join USAA, and you don't have to bank with them if you don't want to. I married into USAA and didn't believe my huband when he said they are the BEST but after using them for 10yrs I believe it. If you th... more »

I can't believe you all are taking so bad about USAA. As a USAA banker we have to remember they are non profit, you have to be pretty special to join USAA, and you don't have to bank with them if you don't want to. I married into USAA and didn't believe my huband when he said they are the BEST but after using them for 10yrs I believe it. If you thing they are so bad go somewhere else and see what you will GET. USAA is the BEST in the Market. « less

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30 Jan 2010 by Guest-Zrc17 on Amplicate - Link - Flag
Please send an email to socialmedia@usaa.com and let me know what's going on. I will do my best to get you in contact with someone who can review your specific situation. Please remember that we value your membership and want to help.

Please send an email to socialmedia@usaa.com and let me know what's going on. I will do my best to get you in contact with someone who can review your specific situation. Please remember that we value your membership and want to help. « less

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30 Dec 2009 by Guest-Zkv54 on Amplicate - Link - Flag
I was injured in an accident and the USAA agent strongarmed me into a lower settlement. His name was David BItnoff, and he was rude, insulting, and attempted to imply that I was doing something wrong by attempting to get my medical bills paid. Get a lawyer if your are dealing with David Bitnoff.

I was injured in an accident and the USAA agent strongarmed me into a lower settlement. His name was David BItnoff, and he was rude, insulting, and attempted to imply that I was doing something wrong by attempting to get my medical bills paid. Get a lawyer if your are dealing with David Bitnoff. « less

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+ View 1 more comment - Hide all | 26 Dec 2009 by Guest-Bqp24 on Amplicate - Link - Flag

I was injured in an accident and the USAA agent strongarmed me into a lower settlement. His name was David BItnoff, and he was rude, insulting, and attempted to imply that I was doing something wrong by attempting to get my medical bills paid. Get a lawyer if your are dealing with David Bitnoff.

I was injured in an accident and the USAA agent strongarmed me into a lower settlement. His name was David BItnoff, and he was rude, insulting, and attempted to imply that I was doing something wrong by attempting to get my medical bills paid. Get a lawyer if your are dealing with David Bitnoff. « less

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26 Dec 2009 by Guest-Bqp24 on Amplicate - Flag
Commericals are AWFUL, why is a non profit wasting their money on advertising?

Commericals are AWFUL, why is a non profit wasting their money on advertising? « less

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06 Dec 2009 by Guest-Yjn40 on Amplicate - Link - Flag
USAA's customer service is staffed by morons and idiots. I have nothing against stupidity, per se, but I strenuously object to the racist views held by morons & idiots. I spoke with several people at Navy Fed and they were much more sensitive to my plight as a low income military recruit.

USAA's customer service is staffed by morons and idiots. I have nothing against stupidity, per se, but I strenuously object to the racist views held by morons & idiots. I spoke with several people at Navy Fed and they were much more sensitive to my plight as a low income military recruit. « less

+4 | Helpful? YES NO Thank You!

05 Dec 2009 by Guest-Fkc64 on Amplicate - Link - Flag
My name is Tricia Phillip and I work at USAA in our social media department. I'd really like to help all of you. If you'd like to get in touch with me, please e-mail me at tricia.phillip@usaa.com or socialmedia@usaa.com.

My name is Tricia Phillip and I work at USAA in our social media department. I'd really like to help all of you. If you'd like to get in touch with me, please e-mail me at tricia.phillip@usaa.com or socialmedia@usaa.com. « less

-1 | Helpful? YES NO Thank You!

10 Nov 2009 by Triciaphillip on Amplicate - Link - Flag

Opinions Hating Usaa from

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Wants everyone to know that USAA SUCKS! Do not do an auto loan with them. They operate bad business.

27 Aug at 01:44 PM by Dave-19499c on Facebook - Flag
I HATE USAA Bank!!!

19 Aug at 05:00 PM by Srtacovarrubias on Twitter - 230 followers - Flag
USAA Sucks Tail pipe!!

17 Aug at 03:49 PM by Mindy-379df6 on Facebook - Flag
I hate USAA auto insurence... who knew that I would have to constantly check to make sure they are doing their job right. Appearently I owe $390 because once again they have messed up my Automatic Bill Pay. If they cant work with me to somehow correct this little mishap on their part maybe it's worth paying more for Geico or State Farm. It's obvious now what your paying for, more consistance and reliable service.

17 Aug at 06:57 AM by Steve-949fd6 on Facebook - Flag
is slightly confused. Probably because USAA sucks.

15 Aug at 03:37 AM by Christine-984f28 on Facebook - Flag
i hate USAA. they can't ever just let me spend MY money. they always gotta hold it from me for one reason or another. soon as my truck is paid off i'm cuttin them off unless they can change my mind in the next four months

12 Aug at 07:57 PM by Timothy-48141c on Facebook - Flag
USAA sucks, just because we have a old house they drop us. http://www.viewpoints.com/USAA-Banking-and-Insurance-review-14c17

06 Aug at 05:47 PM by Johndaus on Twitter - 83 followers - Flag
@SAHomeSales Oh and the worst part is that people don't believe you when you say the venerable @usaa SUCKS!

19 Jul at 05:29 PM by Pat8635 on Twitter - 234 followers - Flag
Guy hits my parked car. My ins (Allstate) has already cut me a check. His ins (USAA) says they're still "investigating." USAA sucks apprntly

08 Jul at 03:19 PM by Jonstaebell on Twitter - 492 followers - Flag
Sorry #USAA your blackberry app doesn't work #fail.

06 Jul at 04:36 PM by Billmccarroll on Twitter - 223 followers - Flag
I never thought I'd say this but I hate USAA. Considering leaving them after our claim is done. Dealing with insurance sucks.

22 Jun at 05:43 PM by Julievic on Twitter - 27 followers - Flag
NOOO! I HATE USAA

12 Jun at 03:11 PM by Sarahbieber27x on Twitter - 193 followers - Flag
Eating saltines and sipping water. I hate AF. Oh & rock hit P's windshield- #usaa doesn't cover windshield damage in Colorado. #fail

08 Jun at 07:18 PM by Ttc_Queen on Twitter - 480 followers - Flag
Sooo......I hate USAA army banking systems. :) congratulations USAA you suck.

06 Jun at 08:32 PM by Rebafayex3 on Twitter - 36 followers - Flag
12 May at 08:04 AM by Payseno on Twitter - 50 followers - Flag
RT @fderbaix: Los seguros @usaa intentan censurar a @amplicate por publicar quejas como "USAA sucks" http://bit.ly/bvtORJ

10 May at 07:29 AM by Jcortazar on Twitter - 357 followers - Flag
lo que deberían es mejorar su servicio RT @fderbaix seguros @usaa quieren censurar @amplicate por publicar "USAA sucks" http://bit.ly/bvtORJ

10 May at 06:44 AM by Dbrandib on Twitter - 279 followers - Flag
Los seguros @usaa intentan censurar a @amplicate por publicar quejas como "USAA sucks" http://bit.ly/bvtORJ

10 May at 06:41 AM by Fderbaix on Twitter - 1,609 followers - Flag
I hate USAA. They are so stuck in the telephone century; they just can't move into the internet age. Service sucks. Rates are great.

22 Apr at 10:59 PM by Southernliberty on Twitter - 104 followers - Flag
More #USAA #fail: my wife has to pay double life ins. premiums bec. 2 lbs "underweight"—after 15 hrs' fasting & height measured in shoes.

+ View all 2 msgs - Hide all | 22 Apr at 01:29 PM by Stokes on Twitter - 142 followers - Flag

Great to get preapproved by USAA. Sucks that they mistakenly recorded that I make twice as much money as i actually do. #fail #USAA
15 Apr at 12:55 PM by Stokes on Twitter- 142 followers - Flag

Massive fail by USAA. I take back every positive thing I've ever said about them. Absolute amateurs. #fail #USAA
15 Apr at 12:54 PM by Stokes on Twitter- 142 followers - Flag