Why Do People Hate Verizon? 80% People Do (76,112 opinions)

3 hours on the phone and my billing issue is still
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Absolutely the most clueless support and customer service in the whole wide world. read all

by Rizwan A on 24 May - reply - Helpful? Thank You! - Flag
Why so much hate? :(
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Why so much hate? :( read all

by Jenna E on 05 May - reply - Helpful? Thank You! - Flag
This Verizon complaint is hard to beat!
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I converted my home telephone and internet service to Verizon FIOS on June 25, 2012. The promo price was good and came with a 30-day no-penalties trial. After two weeks ... read all

by Wayne S on 02 May - reply - Helpful? Thank You! - Flag
I called 2 days ago because my land line was
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I called 2 days ago because my land line was not recieving calls and I had a mysterious info call billed to my account. The Info calls were supposedly fixed ... read all

by john smith on 11 Apr - reply - Helpful? Thank You! - Flag
Why do they even still exist?
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Liars, ripoff artists, and the very reason why the opinion of the average consumer should never be trusted. Why are so many people still giving this company money? Their services ... read all

by George W on 28 Mar - reply - Helpful? Thank You! - Flag
They are liars and ripoffs. I moved 2 weeks ago
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They are liars and ripoffs. I moved 2 weeks ago and tried to transfer service to new address,the rep lied and said it would be changed next day,didn't happen.cI aclled ... read all

by Dan G on 15 Mar - reply - Helpful? Thank You! - Flag
Verizon stalks me for 76 bucks over 12 years debts
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Why do you hate Verizon?They still chasing me over 76 bucks!! LOL I sure hate them for being a low life greedy! Back in 2001 I was forced to tranfer ... read all

by JA B on 29 Dec - reply - Helpful? Thank You! - Flag
Internet Connection Is : POOR!
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I have been trying to get my internet connection working, and Verizon is just giving me the run around. My speeds were supposed to be 150/64 Mbps, but when I ... read all

by Adam E on 10 Jul - 1 reply - reply - Helpful? Thank You! - Flag
they made record profits and yet want to squeeze
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they made record profits and yet want to squeeze their employees out of basic health benefits! read all

by 60Hz on 18 Aug - reply - Helpful? Thank You! - Flag
LIED ABOUT WHEN CONTRACT EXPIRED THEN CHARGED FEE!
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Called and confirmed my Contract was expired, they then tried to renew it and sell me everything under the sun. After I canceled them they sent me a $65 EARLY ... read all

by James C on 16 Jun - reply - Helpful? Thank You! - Flag
False unreturned equipment charge, they SUCK
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The most vile company ever! September 2010 I bought a bundled Verizon service. Somehow the order was processed twice. I couldn't tell you how many hours I spent trying to ... read all

by User-642122 on 08 May - reply - Helpful? Thank You! - Flag
Overbilling, I can't tell you how many times I was
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Overbilling, I can't tell you how many times I was overbilled, and if you get frustrated at all with any of their reps, they note on your account that your ... read all

by Chuck on 12 Feb - reply - Helpful? Thank You! - Flag
I hate the idiots who try to tell you something
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I hate the idiots who try to tell you something in broken english, and they have to try to find the answer in a book. They also lie to you ... read all

by User-386wg9 on 07 Feb - reply - Helpful? Thank You! - Flag
On 1/3 our phone line went dead (no dial tone)
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On 1/3 our phone line went dead (no dial tone) but my DSL which uses the same line still works fine. Contacted Verizon service, no human just prompts, and a ... read all

by User-823l7q on 09 Jan - reply - Helpful? Thank You! - Flag
Support is bad. They "upgrade"
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Support is bad. They "upgrade" the site so my current username and password don't work anymore. But I now have to download their entire thing all over again. It's screwy. ... read all

by angel on 07 Jan - reply - Helpful? Thank You! - Flag
I was getting a radio station over my phone line.
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I was getting a radio station over my phone line. Was told there was nothing I could do and that I would have to switch to Fios. I switched my ... read all

by Robert K on 05 Dec - reply - Helpful? Thank You! - Flag
I do not get my missed calls until after 2
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I do not get my missed calls until after 2 days later and voice mail is just as bad. I am a plumber and have missed $$$$ in jobs, not ... read all

by User-556g1n on 13 Nov - reply - Helpful? Thank You! - Flag
I do not get my missed calls until after 2
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I do not get my missed calls until after 2 days later and voice mail is just as bad. I am a plumber and have missed $$$$ in jobs, not ... read all

by Greig M on 13 Nov - reply - Helpful? Thank You! - Flag
tried to bundle my service on april 7, 2010. They
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tried to bundle my service on april 7, 2010. They created a dry loop to establish internet service. Never ported my telephone number back from local carrier but charged me ... read all

by User-201fph on 13 Oct - reply - Helpful? Thank You! - Flag
I hate Verizon because they are trying to make me
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I hate Verizon because they are trying to make me pay for services I never recieved.I had originally signed up for the triple play which included Fios only to be ... read all

by User-9932jw on 30 Sep - reply - Helpful? Thank You! - Flag