I asked for the videotron basic service $24.95 +

+7 by Guest-bzm31

I asked for the videotron basic service $24.95 + $34.95 instolation. and when i got the service contract ,I disagreed with it because it did not respect the agrement for price as quoted .so i canceled the contract within 1 hr of receaving it in the mail. i phoned and emailed in writing. thay illeagly charged my bank $59.00 for services.so i called again.and was told, this was against there policy. and would refund my wife,s account. and a new bill for 34,95 would be sent to my address. but after 120 days ..the account is still
overpaid….maybe i could charge them service fees for taking money from my account not due. or charged with theft?
what do you think??

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