deeohgee - Opinions

The employees are so use to being shit on by ...

The employees are so use to being shit on by customers(like all BIG businesses) that they take it out on the customer. My experience today(a cancelled flight at 6 am , a 8 hour wait for a 2 hour delayed flight) is a sample of this---they cannot deal with the fact that many of them are in dead end jobs with no recourse and the complaints are soooooooo many that they get their backs up right away. It is a quick and easy solution rather than dealing with a problem, and as you know, since that crap happened in the states if you defend yourself they will have security all over you--you are automatically in the wrong-(and they use this to their advantage).

You booked a flight, paid for it, paid to get to the airport only to be treated like crap...most of us take our business elsewhere( I usually fly Porter or the now turned into AC clone, West jet, they offer more flights) but this flight would have had me home at 830 am as opposed to later flights. I sit and wait.....lessen learned AGAIN!!!!!!

Tue 18 Sep at 09:04 AM on Aircanada hate